Nasdaq
Vilnius, Lithuania
Our End User Adoption team is on a mission to help our customers get the best results from Nasdaq’s leading Trade Surveillance platform (NTS). We’re a team of customer-centric, adoption experts who are passionate about helping our customers achieve their objectives. The End User Adoption team are responsible for driving long-term product adoption across Nasdaq products & services. The team focus on building high-quality learning & development resources to promote self-service & deliver engaging community-focused sessions (Webinars & Office Hours) to drive adoption across Nasdaq services. The team are also responsible for managing the customers digital experience, delivering in-app communication & proactive monitoring the customers usage behaviour. Responsibilities Own the execution of strategies to ensure our end users experience, satisfaction and utilisation of the NTS (Nasdaq Trade Surveillance) service is maximised. Participate in the hosting of live,...