17 SumUp jobs in Barcelona

About the role: You have probably used our card readers to buy a cappuccino or pay your hairdresser already. We are passionate about creating an excellent experience that enables our merchants to start, run, and grow their own businesses. At SumUp, our Operations teams are the backbone that ensures a seamless experience for our millions of merchants. We are seeking a Talent Acquisition Partner to be a driving force behind the growth of these crucial teams. The high-volume of hiring in our Operations domain presents a unique opportunity to refine our recruitment strategies and make a significant impact. This role is essential for reducing the time-to-fill for open positions and relieving pressure on our hiring managers. You will be instrumental in building a strategic and predictable talent funnel, ensuring we hire high-quality candidates at scale to support our business objectives. What you’ll do: Manage the end-to-end recruitment process with a primary focus on Operations...

We are looking for a talented Engineering Team Lead to join our Product, Design, and Engineering organization and help shape the future of spend management.As an Engineering Team Lead, you will be responsible for a team of 4 to 6 software engineers, collaborating closely with a Product Manager and Product Designer. You will drive your team’s objectives and ensure successful delivery against clear KPIs and defined SLOs. You will champion the growth and engagement of your team members, supporting their career development, performance management, and recognition through promotions and development plans.While we don’t expect Team Leads to be full-time hands-on coders, you will remain technically involved—contributing to software architecture, troubleshooting, code reviews, and supporting your team in non-critical technical initiatives. Key Responsibilities Serve as the main point of contact for other squads and the product team Ensure high-quality delivery from your squad Review...

(High Value Merchants) Account Manager - DE ? Location: Barcelona ? Team: Account Management About The Team At SumUp, we’ve built our success on helping micro and small merchants thrive. As our merchant base grows in volume and complexity, we’re scaling a dedicated Account Management function for High-Value Merchants (HVMs) . This team manages the post-sales relationship with some of our most strategic merchants, acting as trusted advisors focused on retention, commercial growth, and multi-product adoption . You’ll work closely with leading businesses in the DACH region, spanning diverse sectors such as retail, hospitality, wellness, and more. We’re looking for commercially driven, relationship-oriented professionals ready to drive value, uncover opportunities, and contribute to long-term merchant success. What You’ll Do Manage a portfolio of High-Value Merchants in the DACH region Build long-term relationships with key decision-makers and business owners...

Customer Support Agent - FR speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be supporting our French speaking merchants. What You’ll Do Manage, prioritize, and resolve customer requests with care and efficiency Deliver a consistently high-quality support experience across all interactions Handle a variety of queries across multiple channels (calls, emails, chats) Communicate clearly and effectively, especially during complex or high-impact incidents...

We are seeking our first Digital Customer Success Manager to join an international team of CSMs and Senior CSMs. In this pioneering role, you will build the foundations of our digital and automated customer success strategy : designing playbooks, creating scalable campaigns, and developing content and materials to support our self-serve customer base. Your mission: drive adoption, expansion and retention by leveraging automation, data insights and customer engagement platforms. You’ll act as a true Swiss Army knife —at the crossroads of Customer Success, Marketing and Technology—creating impactful digital experiences that maximise value for customers while ensuring measurable ROI. This is a unique opportunity to join a fast-growing Fintech scale-up and contribute to building digital-first customer success practices in an international environment. Key Responsibilities Pioneer Digital Success: Build and execute the first set of digital playbooks, automated journeys,...

We are seeking our first Digital Customer Success Manager to join an international team of CSMs and Senior CSMs. In this pioneering role, you will build the foundations of our digital and automated customer success strategy : designing playbooks, creating scalable campaigns, and developing content and materials to support our self-serve customer base. Your mission: drive adoption, expansion and retention by leveraging automation, data insights and customer engagement platforms. You’ll act as a true Swiss Army knife —at the crossroads of Customer Success, Marketing and Technology—creating impactful digital experiences that maximise value for customers while ensuring measurable ROI. This is a unique opportunity to join a fast-growing Fintech scale-up and contribute to building digital-first customer success practices in an international environment. Key Responsibilities Pioneer Digital Success: Build and execute the first set of digital playbooks, automated journeys,...

Location: Barcelona, in-office At SumUp, we are passionate about giving access to financial services to the millions of businesses too small for most providers to consider. What started as one card reader has turned into a range of readers and multiple remote payment solutions, as well as banking services, including Business Accounts and Loans. As a Data Scientist in the Lending Tribe, you will play with a huge dataset with billions of transactions from millions of active users. From there, you will build impactful models to help businesses across multiple countries get access to credit through SumUp’s different lending products. You’ll be part of a team of talented analysts, engineers, and other scientists using an advanced stack of tools to create innovative solutions for our products. What you will do: Improve the core lending models: credit risk scoring and affordability forecasting models using machine learning solutions Define data collection strategies and new...

Account Manager Team Lead – Small Merchants At SumUp, we’re on a mission to empower small businesses around the world. By simplifying payments and removing everyday obstacles, we help entrepreneurs succeed. Our vision as a global FinTech company is to build the first global card acceptance brand—and we’re well on our way, with merchants in over 33 countries relying on SumUp to get paid. To get there, we’re building a collaborative and committed team. You could be the next person to join us on this journey. In this role, you will Lead and support the Junior Account Management team by fostering collaboration, monitoring performance, driving strategic initiatives, and ensuring team growth and engagement in line with company goals. Monitor and enhance performance: Track team and individual results, run regular 1:1 sessions, and provide coaching and training to support growth. Manage workload and onboarding: Distribute responsibilities fairly, create structured onboarding plans...

Customer Support Agent - FR speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be supporting our French speaking merchants. What You’ll Do Manage, prioritize, and resolve customer requests with care and efficiency Deliver a consistently high-quality support experience across all interactions Handle a variety of queries across multiple channels (calls, emails, chats) Communicate clearly and effectively, especially during complex or high-impact incidents...

At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! We are looking for a Market Lead to drive growth and lead high-performing teams in a fast-paced, KPI-driven environment. You’ll balance strategic vision with operational execution while ensuring outstanding experiences for both merchants and team members. What you’ll do: Lead and mentor Team Leads to build motivated, results-driven teams. Manage and grow large teams in customer support, sales, or other KPI-driven functions. Oversee onboarding and support...

Junior Early LifeCycle Specialist - on-site At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be responsible for building and maintaining successful client relationships. What You’ll Do Support new merchants during onboarding, guiding them through setup and activation of SumUp products (Card Readers, POS Lite/Plus/Pro, Kiosk) Drive early product adoption by assisting with key activation steps, training sessions, and first transaction goals Monitor merchant activity, proactively reaching...

At SumUp, we're building a world where merchants can succeed while doing what they truly love. Our mission from day one is simple: give back to local merchants the joy to succeed, thanks to simple and innovative tools. SumUp is a digital ecosystem dedicated to local entrepreneurs. Our range of solutions answers all our merchants' challenges; from reservations, through click and collect, deliveries and digital payment, to the management of their business thanks to intuitive and comprehensive financial analytics. SumUp is a team of more than +4,000 people in 37 offices spread all over the world, including our tribe of 300 SumUppers divided between Paris, London, Berlin, Barcelona and Milan. What You’ll Do Manage incoming requests from Sales, CSM, and recovery agencies, ensuring smooth handling of billing and payment matters. Monitor accounts, track outstanding debt, and keep records up to date with collection efforts. Investigate billing history, resolve credit issues, and...

Customer Support Agent - DE speaker At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will support our POS users! What you’ll do: Guarantee the management and prioritisation of the customer demands and solve them Offer an unwavering quality to our customers Manage diverse requests Ensure an adequate communication and accompany the internal teams in case of major incidents Be in contact with the customers in different channels (calls, emails, chats) You’ll be...

? Ready to launch your sales career in one of the world’s fastest-growing fintech companies? Join our high-energy team in Barcelona and help us bring smarter payment solutions to small businesses across France. At SumUp , we’re on a mission to empower small merchants by making payments simple, accessible, and hassle-free. Today, we support over 4M businesses in 30+ countries — and we’re just getting started. As a Sales Development Representative (SDR) , you’ll be the first point of contact with future SumUp merchants, introducing them to a product that actually makes a difference. ? What you’ll do Reach out proactively via outbound calls to understand needs and assess fit. Qualify merchants and explain how SumUp can support them. Book high-quality appointments for Field Sales. Use outbound tools, lists, and past data to engage new prospects. Drive deal generation by ensuring a healthy pipeline. ? We’d love to meet you if you Have strong communication skills and...

We're hiring: Field Sales Team Lead at SumUp! ? Location: Barcelona, Spain At SumUp , we're a global fintech company dedicated to helping small businesses thrive. Operating in over 30 countries, we provide simple, affordable, and innovative payment solutions — from card readers to business accounts and online stores. With over 4 million merchants around the world, we're on a mission to empower local entrepreneurs and build a world where everyone can run a business with ease and confidence. We look for a dynamic sales leader who thrives in the field, builds from the ground up, and knows how to scale winning teams. At SumUp, we're empowering small merchants across Europe, and we're on the lookout for entrepreneurial Field Sales Team Leads to grow our footprint in key regions. ? Your Mission: Lead from the front: Proactively sell SumUp's POS and card readers in the field to build deep market understanding Build and lead: Recruit, onboard, and coach a team of 10–15...

At SumUp , we’re on a mission to empower small businesses by making payments simple, accessible, and hassle-free. With 4M+ merchants in 30+ countries, we’re just getting started and outbound sales is a key driver of our next growth chapter. As our Outbound Sales Team Lead , you’ll take ownership of scaling and coaching a team of ~10 sales reps across our core European markets (UK, DE, ES, IT, FR). This is a hands-on leadership role where you’ll shape processes, sharpen cold-calling skills, and drive revenue growth through upsell, cross-sell, and new business. If you’re a top-performing AE ready to step into leadership or already leading a small team, this is your chance to build something big. What You’ll Be Doing Build and scale SumUp’s European outbound sales function — from hiring and team structure to playbooks, training, and scalable processes. Coach and develop reps to own the full sales cycle (first dial to close), while keeping them sharp on skills and confident...

? Junior Account Manager (Retention & Growth) – German Speaker | Barcelona Empower small businesses. Shape the future of payments. Grow your career. At SumUp , we’re on a mission to make business simple for millions of small merchants around the world. We believe in empowering small business, removing barriers, and giving entrepreneurs the tools they need to succeed, no matter where they are. Today, over 4 million merchants in 33+ countries trust SumUp to get paid, run their business, and thrive. And we’re just getting started. We’re building a team of passionate, driven people – and you might be the missing piece. Based in our vibrant Barcelona office, you'll help German-speaking merchants (primarily in Switzerland) grow, stay loyal, and make the most of what SumUp offers. ? What you’ll do ? Be the trusted voice on the other end of the line: guiding merchants, building loyalty, and ensuring they get full value from SumUp ? Proactively reduce churn and...