2 SumUp jobs in Sofia

WHO WE ARE We’ve moved far beyond our origins as a small startup. Today, we’re a truly global fintech company , with over 3000+ people from 80 nationalities, spread across 22 offices on 4 continents. And we’re growing and diversifying more rapidly than ever before. WHAT WE DO Our card readers are used by over 3 million merchants to process payments in 34 countries. As we build a world where small businesses can be successful doing what they love, we’re continually expanding our range of products and services. We started with mPOS in 2012, and today we help merchants better connect to their business, their customers and each other through our rich ecosystem of products and services around accounting, online shop and payments, SumUp card and account, P2P, loyalty and business analytics, all in one place. Our vision as a global fintech company is to build the first-ever global card acceptance brand. We rely on local, autonomous,...

This is an on-site role -- Chargeback Specialist At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In the role of Chargeback Specialist, you will help prevent financial and reputational loss for the company by handling, analyzing and responding to incoming chargebacks as per card schemes regulations. What You'll Do Reviewing and investigating chargeback claims received from SumUp customers and acquirers, ensuring that all necessary documentation is included and that the request is valid Investigating...