Tauro Markets
Remote (Limassol, Cyprus)
Are you located in Cyprus?
Are you aware this role is for eveing/night time shift?
If yes - please view the job description below.
We look forward to your application!
As a key part of our scale and growth, we have opened the role within our team for an enthusiastic and proactive Customer Service Representative, to work the nighttime shifts. Your tasks will include providing exceptional customer support, ensuring customer satisfaction, and delivering a positive customer experience. You will be responsible for addressing customer inquiries, resolving issues, and maintaining strong relationships with our clients.
Roles and Responsibilities:
Provide support to customers via live chat, email and/or telephone
Resolve client queries and provide support when required
Be the liaison between client’s requests, customer service and back-office operations
Offer support to the Account Managers
Ensure that all client’s requests are...