17 account representative jobs

ActivTrades is an international online brokerage firm that offers trading services in various financial markets. Established in 2001, ActivTrades has its headquarters in London, United Kingdom, and is regulated across several jurisdictions such as by the FCA, CSSF, SCB, BACEN & CVM and CMVM. The company offers trading platforms, including the widely used MetaTrader 4 and MetaTrader 5, TradingView and its own ActivTrader which is user-friendly and feature-rich, designed to cater to the needs of traders across various financial markets. The opportunity: We are currently seeking for a dynamic and enthusiastic Portuguese Account Representative - to join our Portuguese subsidiary in Lisbon. The successful candidate must be results-oriented, a proactive professional with a sense of punctuality and high attention to detail. The primary purpose of this position is to provide outstanding sales attention to customers and to expediently respond to customer queries using chat...

ActivTrades is an international online brokerage firm that offers trading services in various financial markets. Established in 2001, ActivTrades has its headquarters in London, United Kingdom, and is regulated across several jurisdictions such as by the FCA, CSSF, SCB, BACEN & CVM and CMVM. The company offers trading platforms, including the widely used MetaTrader 4 and MetaTrader 5, TradingView and its own ActivTrader which is user-friendly and feature-rich, designed to cater to the needs of traders across various financial markets. The opportunity: We are currently seeking for a dynamic and enthusiastic Portuguese Account Representative - to join our Portuguese subsidiary in Lisbon. The successful candidate must be results-oriented, a proactive professional with a sense of punctuality and high attention to detail. The primary purpose of this position is to provide outstanding sales attention to customers and to expediently respond to customer queries using chat...

We are looking to hire a Sales Development Representative to be a part of our new business development and sales team. You will be working very closely with Business Development Managers to help them acquire new businesses and close new deals. Working in this role will give you the opportunity to have a hands-on learning experience that would allow you to grow into different roles within the company in the future, like business development, sales, or product management. Responsibilities Research and develop new business opportunities by prospecting potential clients and generating new leads; Work with the business development team in managing the sales process with potential merchants, from lead generation, preparing decks, proposals, and service agreements, working with project managers up to the handover of the new merchant to the account management team; Maintain accurate activity and lead qualification information in the company’s CRM system; Represent FasterPay and...

About Currencycloud Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are an open & collaborative Fintech unicorn that lives and breathes our company values: Be Human, Better Together and Own it. About the role... This role will be the key link between marketing and sales to support top of the funnel sales for a given region, working closely with the sales and marketing counterparts on a demand generation strategy that drives both inbound and outbound leads. The details... Demand Generation Delivery (approx.. % of role breakdown – 50%) Delivery of holistic demand generation activity, outbound/inbound lead generation Managing prospect lists, managing data, building campaigns within lead gen tools (eg. Salesloft) and the execution of...

Job Description: As a Customer Support Representative, you will be responsible for providing exceptional customer service and assistance to clients regarding their Forex trading accounts, the MT4 and MT5 trading platforms, and other general inquiries. You will play a crucial role in maintaining strong client relationships and ensuring a positive trading experience. Responsibilities: - Respond to client inquiries promptly and professionally via phone, email, and live chat. - Assist clients in navigating and troubleshooting the MT4 & MT5 trading platforms, including order placement, chart analysis, and technical indicators. - Provide guidance and support on account-related matters, such as funding, withdrawals, and account verification procedures. - Educate clients on Forex trading concepts, risk management strategies, and market analysis tools. - Address client concerns and resolve issues efficiently, ensuring client satisfaction and retention. - Collaborate...

Xendit provides payment infrastructure across Southeast Asia, with a focus on Indonesia, the Philippines and Malaysia. We process payments, power marketplaces, disburse payroll and loans, provide KYC solutions, prevent fraud, and help businesses grow exponentially. We serve our customers by providing a suite of world-class APIs, eCommerce platform integrations, and easy to use applications for individual entrepreneurs, SMEs, and enterprises alike. Our main focus is building the most advanced payment rails for Southeast Asia, with a clear goal in mind — to make payments across and within SEA simple, secure and easy for everyone. We serve thousands of businesses ranging from SMEs to multinational enterprises, and process millions of transactions monthly. We’ve been growing rapidly since our inception in 2015, onboarding hundreds of new customers every month, and backed by global top-10 VCs. We’re proud to be featured on among the fastest growing companies by Y-Combinator. Xendit has...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior KYC Analyst - Milan Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in! Role Purpose The Analyst is responsible for conducting the onboarding review in line with the current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. They play a vital role with the sales team to provide a smooth onboarding experience while ensuring that our legal and compliance...

Description We are looking for a Head of Enterprise Market , who will have the exciting opportunity to power the digital transformation of the financial services industry and of our clients. Your responsibilities will include building and managing a highly talented sales team focused on driving revenue, adoption, and market penetration in Enterprise market. The ideal candidate will possess a sales management background that enables them to lead a team of senior enterprise sales representatives with engagements at the C-suite level. About Viva.com Viva.com is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva.com’s mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. An advocate for a sustainable...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior KYC Onboarding Analyst - Sydney Office We are looking for a Senior Onboarding Analyst to join our fast-paced Onboarding team. You will work closely with the Front Office teams to support the KYC Onboarding Processes for new clients. Working Pattern: For this position we require our employees to work 4 days in the office, with 1 day granted to work from home. Responsibilities Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk Performing anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in...

Als klantenadviseur behandel jij alle binnenkomende telefonische oproepen van klanten (maandag tot vrijdag) en beantwoord jij hierbij vragen die te maken hebben met ons uitgebreid gamma aan diensten: Jij helpt de klanten telefonisch verder en zorgt voor een passende oplossing Jij registreert de alles correct in het interne ticketingsysteem en zorgt voor een volledige omschrijving van de klantenvraag Klanten: boekhouders, ondernemingen, IT leveranciers, partners Het gaat niet om verkopen, maar om oplossingen bieden Als klantenadviseur beantwoord jij daarnaast ook een specifiek gamma van inkomende e-mails van klanten. Jouw aanpak Je biedt iedere klant een aangenaam en vriendelijk gesprek Door gerichte vragen te stellen en actief te luisteren naar de klant, kan je de kern van het probleem vlot vaststellen en iedere klant een oplossing/antwoord op maat aanbieden Uiteraard is de administratieve opvolging van ieder gesprek ook een belangrijk onderdeel van jouw...

Customer Service Representative Ready to embark on an exciting journey of customer care excellence? Look no further! We are on the hunt for a passionate and dynamic Customer Service Representative to join our growing team. As a pivotal member of our organisation, you'll be the voice of our brand, creating unforgettable experiences for our valued partners. If you thrive on problem-solving, have a knack for empathetic communication, and possess a deep commitment to customer satisfaction, this is the job for you! Join us in delivering top-notch support and take your career to new heights in an innovative and customer-centric environment. Responsibilities – I want to and can do that! As a Customer Service Advisor at Coincover you’ll be mostly reviewing identification checks for our end-user accounts Responding to customer queries via phone, email and webchat Making changes to customers details Provide accurate information to customers about their policy Dealing...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in! Role Purpose The Analyst is responsible for conducting the onboarding review in line with the current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. They play a vital role with the sales team to provide a smooth onboarding experience while ensuring that our legal and compliance requirements are met....

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

Als klantenadviseur behandel jij alle binnenkomende telefonische oproepen van klanten (maandag tot vrijdag) en beantwoord jij hierbij vragen die te maken hebben met ons uitgebreid gamma aan diensten: Jij helpt de klanten telefonisch verder en zorgt voor een passende oplossing Jij registreert de alles correct in het interne ticketingsysteem en zorgt voor een volledige omschrijving van de klantenvraag Klanten: boekhouders, ondernemingen, IT leveranciers, partners Het gaat niet om verkopen, maar om oplossingen bieden Als klantenadviseur beantwoord jij daarnaast ook een specifiek gamma van inkomende e-mails van klanten. Jouw aanpak Je biedt iedere klant een aangenaam en vriendelijk gesprek Door gerichte vragen te stellen en actief te luisteren naar de klant, kan je de kern van het probleem vlot vaststellen en iedere klant een oplossing/antwoord op maat aanbieden Uiteraard is de administratieve opvolging van ieder gesprek ook een belangrijk onderdeel van jouw...

Customer Service Representative Ready to embark on an exciting journey of customer care excellence? Look no further! We are on the hunt for a passionate and dynamic Customer Service Representative to join our growing team. As a pivotal member of our organisation, you'll be the voice of our brand, creating unforgettable experiences for our valued partners. If you thrive on problem-solving, have a knack for empathetic communication, and possess a deep commitment to customer satisfaction, this is the job for you! Join us in delivering top-notch support and take your career to new heights in an innovative and customer-centric environment. Responsibilities – I want to and can do that! As a Customer Service Advisor at Coincover you’ll be mostly reviewing identification checks for our end-user accounts Responding to customer queries via phone, email and webchat Making changes to customers details Provide accurate information to customers about their policy Dealing...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior Onboarding Analyst - Sydney Office Responsibilities Safeguarding Ebury, our existing Clients and prospective Client relationships from financial crime risk - including money laundering, terrorist financing, bribery and corruption, fraud, sanctions risk, tax evasion and reputational risk Performing anti-financial crime checks as part of the Ebury Onboarding process for corporate clients in compliance with relevant legislative, regulatory and internal requirements Comprehensive CDD and EDD checks for corporate clients, including the KYC process, identification and analysis of complex ownership structures, financial statements and transaction patterns CDD/EDD analysis across all types of legal entities and business...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Junior KYC Analyst - Onboarding - Sydney About Us Founded in 2009, we are now positioned among the fastest-growing companies in the sector. Headquartered in London, we have more than 1400 staff covering over 50 nationalities (and counting!) working across more than 32 offices worldwide and serving more than 45,000 clients every day. Hard work pays off: Ebury has just received a £350 million investment from Banco Santander and has won over 20 internationally recognised awards such as the Growing Business of the Year 2019: Larger Company (Turnover £50m+) and Financial Times: 1000 Europe's Fastest-Growing Companies (which we have been awarded twice: 2017 and 2019!). In September 2021, Ebury was named one of the top 15 European...