FXCM
Sofia, Bulgaria
As Salesforce Business Analyst at FXCM, you will have the exciting opportunity to be the go-to person for the robust Salesforce CRM ecosystem. Emphasis will be on working with internal SMEs/Managers/Developers on developing new and improving existing workflows and functionalities. Primary Responsibilities: Be a first point of contact for new feature requests and changes to existing features, including conducting research to reach optimal solutions Create user stories for feature development, including documenting technical specifications, acceptance criteria, and test cases Collaborate with Developers, Administrators, and business stakeholders to refine user stories ahead of development and/or configuration Partner with Developers and Administrators to design, build, test, and deploy platform solutions for business stakeholders Communicate project deliverables, project and development timelines, and feature-related information to team members, stakeholders, and...