FP Markets
Sydney, Australia
FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-time Back Office Specialist - Payments in our Sydney office. Reporting to: Payments Operations Manager Responsibilities: Handling and monitoring clients’ deposits and withdrawals, making sure they are carried out as per relevant regulations and guidelines Update the Platform systems with relevant information Handle any client requests/complaints and perform a timely investigation Assisting Onboarding/Support in replying to client queries Collaborate/Assist the Compliance and Risk Team regarding specific clients Conciliating with customers and service providers on payment issues via different channels Other ad-hoc duties as per management’s request Candidate profile: Minimum 1-year experience in a relevant position in the Finance industry will be...