29 client management associate jobs

Job purpose: Candidate will be responsible for delivering a high-quality customer service experience for our client base which consists of large transaction banks as well as non-banking clients in Aid and Development and corporate sector. This role will also serve as the first point of contact for our clients to connect them with all teams within the Global Payments Business (Trading, Sales, Operations, IT and Correspondent banking) with regards to their day to day queries and processes. Primary Responsibilities : Building strong knowledge of product, systems and workflows with an objective to educate clients on all available system features, solutions and currency specific requirements. Providing high-quality, proactive customer service experience Assisting clients with managing and resolving issues with their payments or systems Assisting with integration/enhancement of IT systems (API, FIX, customized solutions) and being able to communicate such change to...

Job purpose: This is a key role which connects the client with all teams within the Global Payments Business – Trading, Sales, Operations, IT as well as correspondent banking clients. The candidate will assume the role in the client management team in Singapore and help to support and oversee the day-to-day activities of the region. Primary Responsibilities : Leading on-boarding of new clients which includes communication of the products available along with live or web training as needed. Proactively engaging with all internal teams in the Global Payments Business to assist with resolving client issues and ensuring client satisfaction. Keeping clients up to date on all available system features and currency specific issues and requirements. Ensuring sufficient coverage to support continuous level of client service. Identifying and driving automation, bugs and enhancement request. Supporting development team with testing of allocated features, bugs and enhancement...

OANDA is a global leader in online multi-asset trading services, currency data, corporate payments and FX services. Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. Join Us And Work on an award-winning platform that processes billions of dollars every day. Help us with supporting our clients and their money. Give yourself a chance to develop in Client Experience, Forex Exchange Services or Onboarding area. Boost your career in the FinTech industry. Our Funding Team works globally from Canada, UK, Poland and Singapore; they are ensuring that all deposit and withdrawal transactions for client’s cash accounts within their areas of responsibility are processed within 24 hours to the correct...

About Us OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy. Through it’s API-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd’s platform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, acquiring and Open Banking services globally via a single API integration. With licensing across the UK, Europe, Canada and others, OpenPayd is committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. How will you add value to the OpenPayd journey? Serve as the main point of contact between our Prospects and Customers and provide them with a smooth onboarding experience Track and report on the status of all applications...

Exclusive Capital is a CySEC-regulated investment firm that offers innovative investment and financial technology services to high-net-worth professional traders and institutions. With its unique capabilities and valuable partnerships, Exclusive Capital strives for excellence in its core investment services. We are currently seeking a dynamic and motivated individual for the position of Compliance Associate to join our Firm's Compliance Department. Job Summary The successful candidate will be responsible for drafting, reviewing, and updating compliance-related manuals, policies, processes, and procedures. They will also provide advice, guidance, and assistance to the company on regulatory compliance matters and reporting. Key Responsibilities/Duties Draft, review, and update manuals, policies, processes, and procedures related to the firm's operations. Assist in performing regular monitoring activities based on the Compliance Monitoring Program to ensure...

Investor Relations (Director, Associate) Key Responsibilities Raise capital (equity / debts) Manage relations with Investors Provide quarterly investment updates to investors Optional: Setup Strategic & Administrative Function Key Businesses: Media, Information, Services, Technology Requirements With prior experience in capital raising for private investments, early stage investments Already have existing established pool of private investors At least 3 to 15 years of experience with investments, private investments or in capital raising capacity Preferably with prior experience of capital raising for business / funds Or with investor relations, investment banking, M&A, boutique advisory, private equity or private banking, boutique / business advisory or corporate venture experience Available for part-time, full-time, or independent role. If you are highly experienced with strong established investor base & prior experience in funding businesses,...

Description The EDD Officer is responsible for conducting Enhanced Due Diligence (EDD) on high-risk customers, ensuring adherence to regulatory requirements, company policies, and industry best practices. This role plays a crucial part in identifying and mitigating risks associated with high-risk customers, supporting the company's overall compliance and risk management efforts. Who We Are Viva Wallet is a leading European cloud-based neobank, delivering the future of payments, now. With presence in 24 markets, it is the payment institution with the largest footprint in Europe. Viva Wallet's mission is to change the way businesses pay and get paid, offering truly unifying, yet localized, end-to-end advanced digital payments solutions and embedded banking services tailored to their needs. Latest innovations include “tap-on-phone Viva Wallet POS app” turning any Android mobile to a card terminal, and “Smart Checkout” payment gateway that can increase conversion by 21%. An...

Location: Alberta, Manitoba or Saskatchewan Company: StoneX Financial (Canada) Inc. Position Purpose: As Risk Management Consultant for StoneX Canada, develop and service Western Canadian farmers (both new accounts as well as current clients) in multiple business categories including Know-Risk Crop Marketing consulting services, futures/options execution utilizing StoneX exchange-traded or OTC accounts, physical and financial hedging strategies, trading of specialty crops within StoneX Cash Brokerage, market intelligence and education. Primary Accountabilities/Responsibilities: Engage in the role of Risk Management Consultant by monitoring client risk exposure, providing marketing guidance and identifying hedging opportunities Build and maintain client base for financial services and hedging with futures/options execution utilizing StoneX exchange-traded or OTC accounts as well as opportunities for hedging with other OTC product types Develop and...

Duration: Full Time Role - Project Manager Experience - 8-12 years (Corporate Banking domain exposure or Global Transaction Banking) Location - Dubai (already working in Dubai) ABOUT INTELLECT DESIGN ARENA LTD. Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, backed with over 30 years of deep domain expertise, we are an authority on vertical and integrated products that enable institutions to meet their ambition to be the principal service provider to their customers. Our commitment is to take banking into the future, anticipating and solving needs of tomorrow’s businesses. WHAT WE DO: We create financial technologies that help banks lead businesses on the path to growth and success. Our solutions help move the banking world forward; because that’s what happens when the world knows it has financial institutions they can rely on. This is the...

**12 Months Fixed Term Contract** We are looking for an Equity Settlements/Custody Manager who will form part of the Business Operations management team and will be responsible for operational management of CMC’s Custodians and all associated operational duties. You will have sound financial markets experience, ideally in an Equity Settlements or Operation Supervisor role with a broker / agency business Must have a thorough understanding of Global Equity Settlements in all the following market: UK, US, Europe and APAC Responsibilities The Custody Manager will hold day to day responsibility for investigating and managing any unsettled and/or failing trades and any resulting cash breaks Liaise with Custodian and/or Counterparties in order to ensure timely settlement of trades when necessary Manage administration of external custody accounts to ensure correct allocation of withholding tax, and other charges Provide operational oversight and serve as an escalation...

Company Description By joining Swissquote, you will become a member of the sector's leading company. You will be encouraged to develop your skills and to grow within teams of highly qualified specialists. We encourage personal development and actively support creative team work, leadership and responsibility. Job Description The role reports to the Head of eFX & FX Trading. The core mission of the department is to provide an excellent execution service to clients and to monitor risk, liquidity, flow and execution management systems. The department is focusing on the design and operation of electronic trading systems that govern a wide product range (FX, Precious Metals, Etc…).We are looking for an eFX Trading analyst/associate whose main mission will consist in developing analysis tools to increase flow internalization, monetization, reduce execution times and latencies and also to back-test execution strategies. Key Responsibilities Post-trade analysis through existing...

About Preqin You will be joining the world’s leading data and insights provider for the alternative assets market. We empower the global financial community with critical information and leading analytics solutions to help them make faster and smarter investment decisions, and to make them with confidence. A forward-thinking company, we lead our industry through innovation. We trust in the power of data, and we use it to increase transparency in alternatives. We believe that access to information leads to more investment in the ideas and infrastructure that build strong communities. Job overview As a Data Sourcing Associate, you will focus on data processes and quality assurance in the private capital public domain. Day-to-day activities will include processing public data for our database. You will report to the Senior Manager of Greater China Private Capital while working closely with Preqin’s Vendor Management team. If you are a self-motivated...

What is Sonovate We are a lending and technology company with a clear vision: to be The Funding Platform for the Future of Work. Our embedded payment solution empowers the new world of work. By offering flexible payments, it lets recruiters, consultants, and labour marketplaces place contractors and freelancers to unlock their cashflow to capitalise on the opportunities that flexible working provides. This means our customers can draw funds as and when they need them to pay their workers while waiting for end clients to pay them on their own terms. Find out more about the story of Sonovate, checkout our Culture Playbook and here are some benefits if you were to join us! The Opportunity: A strategic ambition of Sonovate over the next 3-5 years is the development and growth and delivery of a vibrant Partnerships team to support acquisition of new business, support retention of existing customers, develop new sales channels and build out product capability. The...

Wallter , a top player in the fintech world, is an Electronic Money Institution (EMI) that caters to business clients and operates offices in Lithuania and Romania. We’re currently on the lookout for a skilled and enthusiastic  Monitoring Specialist  to become a part of our fast-growing team. If you’re experienced and motivated, this is your chance to join us in either our  Lithuanian  or  Romanian  office and be a part of our exciting journey. Monitoring Specialist monitors live transaction activity performed by Wallter customers and identifies patterns and trends associated with money laundering and any other potential risks related to Wallter. Main Responsibilities Collect and document data, including KYC information, relevant account, and transaction data, information from public sources, plus any other additional information to assist in the investigation of trends. Review and analyze underlying data gathered to assess reasonable cause to...

About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands. - From Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly. Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly. Thunes is headquartered in Singapore with regional offices in Barcelona, London, Paris, Shanghai, New York, Dubai, and...

Unlimit Crypto is a new business division of Unlimit.com which complements the payments and banking divisions to build on-chain infrastructure in a number of use cases related to payments & transactions, wallets & custody, crypto & stablecoin liquidity, blockchain tooling & analytics. As senior product manager, you will be reporting directly to both the Chief Product Officer and Head of Crypto. Your goal is to discover new solutions in the market to co-decide on buy or build, ultimately ensuring that Unlimit builds on top of the latest deep tech in crypto to offer a modular, scaleable, durable financial services. Requirements Web3 Expertise – Deep understanding of the decentralized web, blockchain technologies, and Web3 protocols Prior Experience – Minimum of 5 years in a product ownership role, with at least 2 years focused on Web3 or blockchain-related products Technical Acumen – Familiarity with the technical architecture of...

What’s the story? We started out in 2014 with a vision to simplify the digital cross-border payments experience for complex markets. Over time, we grew into a European Fintech platform, regulated in over 30 markets and reaching across the EEA. Today we are offering the myPOS solution which is a business-in-a-box concept for card acceptance to nano/micro businesses comprising of an e-money account (myPOS account), card acceptance (omni channel solution) and card issuance. We have clients in every market segment and verticals using our solution. We are a team of more than 500 people across 15 offices Europe-wide and growing. Our vision is to embed world-class financial services into every platform we touch. Our network is powered by our portfolio of licenses, hard-earned by building trust with financial regulators and Card Schemes. This combination of regulatory and tech assets is unique to myPOS and is at the core of our unique value proposition. Where do you come...

About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands. - From Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly. Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly. Thunes is headquartered in Singapore with regional offices in Barcelona, London, Paris, Shanghai, New York, Dubai, and...

ADVANCE.AI is a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, risk management, and digital lending solutions, it currently partners with over 700 enterprise clients across banking, financial services, fintech, payment, retail, and e-commerce sectors. ADVANCE.AI has a global footprint across 11 markets in 3 continents.ADVANCE.AI is a leading AI company that provides digital transformation, fraud prevention, and process automation solutions for enterprise clients. A leader in Artificial Intelligence, and risk management and has a global footprint with operations across ASEAN and wider APAC and Latin America it currently partners with over 700 enterprise clients across banking, financial services, fintech, payment, retail, and e-commerce sectors. ADVANCE.AI has a global footprint across 12 markets in 3 continents. ADVANCE.AI is part of Advance Intelligence...