369 client services manager jobs

Enterprise Client Services Manager, NYC/Hybrid Build Your Career | Have Fun | Make a Difference Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits, and expectations. In today’s digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally. Payoneer’s digital platform streamlines global commerce for millions of small businesses, marketplaces, and enterprises from over 200 countries and territories. Leveraging its robust technology, compliance, operations, and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions, merchant services and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and...

Enterprise Client Services Manager, NYC/Hybrid Build Your Career | Have Fun | Make a Difference Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits, and expectations. In today’s digital world, Payoneer enables any business of any size from anywhere to access new economic opportunities by making it possible to transact as easily globally as they do locally. Payoneer’s digital platform streamlines global commerce for millions of small businesses, marketplaces, and enterprises from over 200 countries and territories.  Leveraging its robust technology, compliance, operations, and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions, merchant services and risk management.  Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading digital brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and...

Welcome to MultiBank Group; a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We excel in providing cutting-edge trading technology, unparalleled liquidity, and exceptional customer service, offering an extensive range of financial products such as Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. Join our thriving community of over 1 million clients across 90 countries, contributing to a daily trading volume exceeding US$ 12.1 billion. As a heavily regulated (11 financial regulators across 5 continents), award-winning, and reliable financial institution, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals. Seize the opportunity to work with a rapidly growing, world-class team spanning more than 20 countries, driven by innovation, collaboration, and customer focus. Role Overview We are looking to hire Market Operations Manager will...

Role & Responsibilities · Achieve growth and hit sales targets by successfully managing the sales team · Maintain ongoing client relationships and develop IB/affiliate base for the company's financial products, to meet sales target · Design and implement a strategic business plan that expands the company's customer base and ensures the company’s strong presence in the Indonesia region. · Making calls to new or potential clients to expand the client base and ensure prompt follow-up with clients · Perform non-advisory account management tasks such as placing trades, orders inquiries, margin calls, and management of market risks · Goal setting, coaching and performance monitoring of the sales team. · Present sales, revenue and expenses reports and realistic forecasts to the management team · Build a motivating and rewarding psychological work environment by providing various forms of rewards and recognition to team members to ensure continuous growth of individuals ·...

Role & Responsibilities Provide client support including technical, operational, and product-related queries. Responding to incoming inquiries from clients via email, live chat, and telephone in a timely and professional manner. Client relationship management with new and existing global clients. Providing assistance in implementing new procedures and processes. Adhere to revisions to existing compliance practices and procedures, as implemented by the Compliance Manager / Compliance Committee. Ensure risks and issues are handled and monitored across the team in line with agreed multi-jurisdictional policies and procedures and work on continuous improvement plans as required. Participate in projects that will enhance and improve the onboarding team’s efficiency and customer experience. Process and review account applications. Regular and ad-hoc report generation and analysis. Handle applicants’ inquiries regarding account opening via email in a timely and...

Description The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq: NVEI) (TSX: NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We are dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional...

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE assignment/You will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a timely,...

At Trustly, we’re passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel – linking the world’s top brands with millions of consumers who expect security and convenience. Our people are from all corners of the globe, and this we’re proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we’re constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden with additional offices across Europe and the Americas. Together, we are modernizing payments and the work you’ll do here will make a lasting impact. About The Growth Team The Growth team at Trustly is a dynamic, data-driven unit within the Commercial organization, functioning as a specialized SWAT team that bridges the gap between Marketing and Sales. Our primary mission is to accelerate revenue...

Who We Are At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united...

Mission OakNorth Bank is on the lookout for a seasoned Senior Business Development Manager to drive growth of our new Transaction Banking product by identifying and nurturing relationships with SMEs to become long-term customers. Our edge lies in our ability to understand our customers' businesses in-depth, so we can offer the right solutions to help them grow. In this role, you'll report into the General Manager of Transaction Banking to cultivate relationships and drive value to and from customers. The Role If you thrive on forming lasting business relationships with Small and Medium Size Businesses (SME) leaders and have a keen interest in the fintech, banking or payments sector, this role is for you. Your job will be to identify opportunities and turn interested businesses into long-term clients. You'll also work cross-functionally, aligning with other teams to ensure we offer the best solutions in the market. Responsibilities: Sales and Product Promotion:...

Role Description The role has responsibility for the business and functional solution design, technical analysis of FNZ’s platform capabilities, business processes analysis and end to end testing (including supporting client UAT). They will work both independently and within a client aligned team to examine existing IT systems and business models, analyse requirements (both business and technical), and to translate these into user stories and core functionality documentation. These activities will likely all include the management of stakeholders (internal and external) to ensure that solution designs meet client requirements. The analyst also be required to work closely with IT developers to provide oversight and clarity on the development solution. The analyst tester will need a broad knowledge of FNZ platform capabilities and a deep understanding of assigned functional areas of the FNZ platform. They will work on a consultative basis to support Solution Consultants in...

Your role in the team The Direct Market Access (DMA) team is responsible for connecting IG to Equity, Forex, Futures and ETP markets around the world and operate in a 24/5+ environment. Our software is used by IG's dealing desks, client managers, trading services teams to help clients, hedge IG's risk and monitor our execution systems. We also make parts of it accessible to clients. We provide IG with access to multiple markets through multiple brokers, liquidity providers and venues and all are routed through the DMA and our Order Management System (OMS). The goal of DMA is to be a robust & agile vendor-agnostic layer between IG and our trading venues. We own over 70 applications all working together to facilitate the DMA system. What You'll Do As a software engineer in the DMA Server team, you'll take ownership of your work from elaboration to delivery. You'll take requirements and develop & extend solutions, test them and work with our stakeholders to deliver...

The Client Relationship Manager is responsible for providing quality information, guidance and advice to business stakeholders needs through providing analytical expertise. You are proactive with your own personal development by fostering culture of continuous learning.   The Client Relationship Manager is responsible for:   •       Sourcing and onboarding client partners and maintain current clients. •       Work closely with Sales leadership team to explore new business avenues and to secure new clients. •       Collaborate with Marketing team to deliver high quality events, experiences. •       Work across all business areas to build and implement sales processes. •       Be comfortable exploring new ideas and new markets that would benefit LMAX. •       Manage existing vendor/ client relationships and review potential new partners. •       Document knowledge and maintain an up-to-date knowledge base. •       Monitor the partner support inbox and answer to...

Req Number 129744 Closing Date 24 November 2023 Location Edanvale Cluster Total Bus Banking and Retail FAIS Affected FAIS Affected - Yes Job Purpose To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value Job Responsibilities Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations. Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling. Stay abreast with latest economic trends and developments (i.e., green energy and sustainable...

emerchantpay is a leading global payment service provider and acquirer for online, mobile, in-store and over the phone payments. Our global payments solution is available through a simple integration, offering a diverse range of features, including global acquiring, global and local payment methods, advanced fraud management and performance optimisation. We empower businesses to design seamless and engaging payment experiences for their consumers. We are looking for Account Manager with English Language to join our team! Our Account Management team is responsible for the end-to-end service delivery to merchants and partners by collaborating and coordinating with our business support units (risk management, treasury and finance, and tech support, as well as product development) and channeling the communication delivered to clients effectively. Responsibilities: Accountable for all communications that take place between a profit unit (risk, tech support, treasury) and the...

Join FxPro: an international fintech company for talented pro fessionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 200+ FxPro employees of 22 nationalities. We are looking for a CRM Marketing Manager experienced in Customer Journey Management. You will: Identify and program scenarios for user segments with individual flow based on user behavior. Improve existing client segmentation methods and communication channels; experiment with and evaluate new segments. Develop a reporting system for tracking and analyzing user behavior metrics. Work with teams to drive the adoption of CRM products and identify opportunities. Configure and oversee push notifications and emails for user communication. Design...

Tink was founded in 2012, and a decade later became part of Visa in 2022. Tink was created with the aim of changing the banking industry for the better. We have built Europe’s most robust open banking platform – with the broadest, deepest connectivity and powerful services that create value out of the financial data. We offer the tools that allow anyone – from big banks and fintechs to startups – to build the future of financial services across Europe. We are now looking for a Senior Sales Manager to drive business development at one of our offices in Frankfurt. Together with the DACH team, you will play a key role in fully establishing Tink as the number one player in Germany and the DACH region. You will be positioned as an expert in Open Banking and the transformation that banks and financial institutions are going through. As a Sales Manager, you will drive our new sales, build our banking and lending client portfolio in the DACH region, drive innovation with our partners...

CMC Markets have an exciting new opening for a Payments Executive to join our European Payments Team in the Business Operations Department. The role reports to the Payments Operation Team Leader, and is an excellent opportunity for anyone wishing to expand their knowledge and experience of payments through working with multiple banks and service providers. The role and how it fits into the business: The team works closely with Client and Broker Services teams, the wider Business Operations team, Financial Crime Team (FCT), Trading Applications Support (TAS), Treasury, Finance, Client Money team and supports Payment Teams in the other regions. The role will consist of communication across all of these teams as well as close communication with our Payments Business Analyst to encourage positive change and enhancements to the team’s daily processes. The Payments Executive will process and monitor incoming and outgoing payment transactions accurately, timeously and with...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Operational Scalability Team The Operational Scalability team’s purpose is to help Adyen scale 10x without having to overload our operational teams and have them scale 10x in terms of team members. The team operates in two domains- configurations and payment method setups. And to resolve the above challenge it engages in automation and...

Senior Information Security Risk Manager About Us Sygnum is the world’s first regulated Digital Asset Bank, founded on Swiss and Singapore dual heritage, headquartered in Switzerland and operating globally. We make digital assets bankable, secure and convenient, empowering our clients to invest in the digital asset economy with complete trust. For the first time with Sygnum, major currencies and digital assets, including Bitcoin, Ethereum and asset tokens are seamlessly integrated in one account. Signum’s diverse and talented team of banking, investment and DLT experts is shaping the development of a trusted digital asset ecosystem. Our CISO team’s mission is to be in the vanguard of digital banking security, fostering a safe and prosperous financial future for our stakeholders while setting pioneering new industry standards for security and trust in the digital age. About You You are a dedicated and seasoned Information Security Risk Manager, passionate...