16 client services specialist jobs in Kuala Lumpur

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Provide frontline support for all (relevant) client interactions covering telephone, e-mail, and online media: aim to exceed...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Key Account Specialist, your role is to work in the retail services department to help drive growth in the Japanese market by acquiring new clients and helping retain the existing ones. Your EDGE Assignment/You Will Responsible for conversion performance of Japanese speaking market Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Key Account Specialist, your role is to work in the retail services department to help drive growth in the Indonesia market by acquiring new clients and helping retain the existing ones. Your EDGE Assignment/You Will Responsible for conversion performance of Indonesian speaking market Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Key Account Specialist, your role is to work in the retail services department to help drive growth in the ANZ market by acquiring new clients and helping retain the existing ones. Your EDGE Assignment/You Will Responsible for conversion performance of ANZ market. Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible and for improving...

About The Role We are looking for an experienced and proactive Partnership Support Specialist to join our team in Dubai or Kuala Lumpur. This mid level role will focus on overseeing the complete partner experience from onboarding to ongoing support, ensuring that all processes are executed with efficiency, accuracy, and in alignment with company policies and regulatory requirements. As a key member of the Partnership Operations team, you will manage the daily tasks of onboarding IBs (Introducing Brokers), PAMMs (Percentage Allocation Management Modules), and other partners, and will handle more complex cases that involve compliance risks or unique challenges. You will also play a leadership role in identifying and resolving inefficiencies, promoting best practices, and ensuring all internal processes are adhered to while maintaining direct and prompt communication with our partners. Key Responsibilities Onboarding and Account Management Manage and Monitor Pending...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Key Account Specialist, your role is to work in the retail services department to help drive growth in the ANZ market by acquiring new clients and helping retain the existing ones. Your EDGE Assignment/You Will Responsible for conversion performance of Indonesian speaking market Responsible for end-to-end client’s conversion experience to increase NTC conversion rate. Responsible for proactively touching all leads as early as possible...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The Knowledge Base Specialist is responsible for ensuring the company's Knowledge Base is up-to-date, comprehensive, and engaging. This role focuses on maintaining and optimizing the self-service experience for customers by curating high-quality articles, performing localization tasks, and promoting self-service options. The specialist will work closely with cross-functional teams to ensure that the Help Center is aligned with current product updates, customer...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The Knowledge Base Specialist is responsible for ensuring the company's Knowledge Base is up-to-date, comprehensive, and engaging. This role focuses on maintaining and optimizing the self-service experience for customers by curating high-quality articles, performing localization tasks, and promoting self-service options. The specialist will work closely with cross-functional teams to ensure that the Help Center is aligned with current product updates, customer...

VT Markets is an award-winning multi-asset trading platform trusted by clients in over 160 countries. In 2015, we started with a simple mission — to make trading easy and accessible for everyone. Today, VT Markets has evolved into a one-stop solution for all trading needs. As our team is growing rapidly, we are in search of the best talents to join us. Overview: We are looking for a Performance Marketing Specialist/Manager to oversee our growth and campaigns across various regions such as Thailand, India & MENA. You will work closely with stakeholders across global and regional teams across multiple channels in multiple languages and cultures. Working Hours: 12:00pm to 9:00pm from Monday to Friday (Fully onsite) Job Description Campaign Planning, Execution and Management: Define clear Key Performance Indicators (KPIs) and Key Performance Drivers (KPDs) across paid channels to deliver the business results. Define Paid Media Strategy to enable regional teams...

Join Doo Group – Explore α Better Future Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together! What's in it for you: Seeking to expand your regional work experience? Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth. We value your wellbeing - You'll find it here along with our comprehensive medical, dental, optical, and wellness benefits. We appreciate your contributions with a 13th-month salary and...

This is an exciting opportunity to join an innovative business with ambitious plans and be part of a global People team. Due to our successful growth, we require a new People Specialist & Office Manager to lead the delivery of excellent end to end people support. The role combines the operational responsibility of the People function in the region with office management responsibilities to ensure the office runs smoothly. You will personally partner with our teams in Malaysia, Vietnam and China working with managers and their teams on a wide range of people-centred activities to meet business needs and help create a positive and inclusive culture.  Please note that you must be able to speak English and Mandarin. Key Responsibilities General Provide full generalist People support for designated teams. Work as part of the People team to provide a seamless, positive and inclusive employee experience at every point in the employee lifecycle. Liaise with regional...

VT Markets is an award-winning multi-asset trading platform trusted by clients in over 160 countries. In 2015, we started with a simple mission — to make trading easy and accessible for everyone. Today, VT Markets has evolved into a one-stop solution for all trading needs. As our team is growing rapidly, we are in search of the best talents to join us. Overview: We are looking for an enthusiastic Sales Training Specialist to design and deliver impactful training programs that empower our sales team to excel. In this role, you will identify skill gaps, create engaging learning experiences and drive performance improvements. With your expertise in sales techniques and instructional strategies, you'll play a pivotal role in fostering a high-performing and results-driven sales culture. Working Hours: 12:00pm to 9:00pm from Monday to Friday (Fully onsite) Responsibilities: Develop, implement and maintain sales training programs. Conduct training session for all new hires...

About The Role An exciting opportunity to join our Taurex family. As a Content Manager, you will be working in a global environment supporting our regional teams by developing and implementing content Strategy & Creation. You are required a deep understanding of the Forex market, trading concepts, and regulatory requirements. You will assist in content strategy, SEO-optimized content, and content-related projects. Responsibilities Content Strategy & Creation: Contribute to the development of a comprehensive content strategy tailored to the Forex industry, ensuring alignment with business objectives. Create, edit, and manage high-quality, SEO-optimized content, including articles, blogs, email campaigns and landing pages. Maintain a consistent brand voice that resonates with target audiences across all platforms. Conversion Optimization Craft content that drives engagement and conversions, with a deep understanding of user journeys and audience...