106 client support team lead manager jobs

BrainFinance is a leading financial technology company providing responsible and constructive credit solutions to consumers. We are redefining access to credit with our revolutionary technology that uses machine learning and automation capabilities to deliver better, simpler financial services to everyone. We are looking for a Technology Operations Manager for our Fintech product development team. The ideal candidate will have strong experience in credit, payment, and SaaS operations, and will manage the technology operations for our innovative IT products. You will lead a team of developers and analysts, ensuring that our IT products are developed and deployed in a timely and efficient manner. You will manage the technology infrastructure, ensuring that it is optimized to support our product development objectives. You will also play a critical role in shaping our technology roadmap and driving our long-term technological capabilities. What You’ll Do: Develop and...

Cumberland - a DRW Company, is the cryptoasset arm of DRW, established in 2014 after pursuing an early interest in cryptoassets and their underlying technologies. Today, Cumberland is a global leader in cryptoassets, uniquely positioned between the traditional financial markets and the cryptoasset ecosystem. From our offices in Chicago, London and Singapore, Cumberland provides 24-hour access to a wide array of cryptoassets while helping the crypto ecosystem evolve in a responsible, sustainable way. Backed by DRW, Hashnote is an exciting new institutional on-chain asset manager constructing the next generation of asset management. By blending the best aspects of traditional finance with the speed, efficiency, and versatility of blockchian, Hashnote offers a new form of asset management and new investable asset classes with high risk adjusted returns. Whether it looking for yield and safety or high beta to the newest asset classes, Hashnote has a regulatory compliant blockchain...

Tink was founded in 2012, and a decade later became part of Visa in 2022. Tink was created with the aim of changing the banking industry for the better. We have built Europe’s most robust open banking platform – with the broadest, deepest connectivity and powerful services that create value out of the financial data. We offer the tools that allow anyone – from big banks and fintechs to startups – to build the future of financial services across Europe. We are now looking for a Senior Sales Manager to drive business development at one of our offices in Frankfurt, Berlin, Munich, Cologne or Linden. Together with the DACH team, you will play a key role in fully establishing Tink as the number one player in Germany and the DACH region. You will be positioned as an expert in Open Banking and the transformation that banks and financial institutions are going through. As a Sales Manager, you will drive our new sales, build our banking and lending client portfolio in the DACH region,...

OANDA is a global leader in online multi-asset trading services, currency data, corporate payments and FX services. Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. Join Us And Work on an award-winning platform that processes billions of dollars every day. Be on a team that’s responsible for company-wide top priority projects. Deliver reliable software on an agile team striving for continuous integration, automated testing, and code reviews. Contribute innovative ideas to improve the daily trading experience of thousands of customers. Improve yourself and your team through education and continuous learning. We’re looking for a Performance Marketing specialist to define and deliver the...

At CAPEX.com we are changing the way people invest today. Our goal is to simplify trading in one unified app where you can trade stocks, crypto and other verticals into one seamless, distinctive, integrated experience. Our product is a tool innovating tomorrow, today. This vision requires hard work and determination. Our journey began in 2018, and we have grown into a dynamic and diverse global team of 400+ people based in 9+ offices worldwide, Bucharest being the biggest one. We have a start-up DNA and a corporate mindset . We are on an accelerated growth path, we move fast, and are flexible . We have a positive approach to organizational change , making us robust and effective . If you are dynamic , eager to develop and deeply hands-on with your projects, then we are an excellent fit . We actively encourage fast-paced career paths. Every skilled, ambitious, and dedicated employee can be promoted to management roles. Challenge yourself....

Overview Ensure customer satisfaction and loyalty by delivering a very high level of service. Responsibilities Primary Accountabilities/Responsibilities: Assist customers, brokers, and IBs (Introducing Brokers) while acting as an intermediary between internal StoneX departments such as risk, compliance, accounting, operations, legal etc Provides support to StoneX Institutional Brokers which includes cross selling opportunities to various internal business lines Understanding the pre-trade risk controls and capabilities of multiple front end trading platforms Understanding and utilizing StoneX internal platforms such as MyStoneX, Engage, Position Manager, Salesforce, and Power BI Handle incoming client customer service requests Monitor and assist with client margin and funding issues Process client wires, ACH’s, foreign currency conversions Calculate and create invoices for monthly billing, commissions, and fees Analyze customers daily PNL,...

? OANDA is a global leader in online multi-asset trading services, currency data, corporate payments, and FX services. Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award-winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. ? Join us and: Work on an award-winning platform that processes billions of dollars every day. Boost up your career in FinTech industry, in company with 25+ years of market leadership. Have a key role in a high growth Singapore market. Contribute innovative ideas and be on a team that’s responsible for company-wide top priority projects. Improve yourself and learn about FX and CFDs from the industries best. Give yourself an opportunity to work with attractive commission system. ? How we work? Our global Relationship...

Junior Trading Assistant With Over 2 million people across Europe using DEGIRO as their online broker of choice, our team of Trading Assistants have the essential role in making sure they get the best support whenever they need us. This is where you come in! Are you ready to grow your career in FinTech? You will be joining our team of customer-centric champions, in a vibrant, fast-paced and ever-growing environment. This is the best position for you if you are a quick learner with some knowledge about financial markets looking for a career starter leading to endless growth and learning opportunities in FinTech. To best assist our customers, we offer you the following opportunities: Tailor-made training and onboarding based on your previous experience and knowledge. You will learn everything about financial products, transfers, tax, corporate actions, trading venues, market abuse, among others; Paid ESMA “Retail Informeren” (Dutch)...

Your role at Exness: You will be responsible for leading and managing a team of junior sales account managers for the purpose of building, maintaining, and growing a portfolio of retail clients and partners by increasing their number, lifetime, and value to the company. You can begin working remotely from your home city or any other location and relocate to work in the Southeast Asia support office after the first 2 or 3 months. You will: Lead and manage a team of account managers under supervision of the manager. Build and manage a portfolio of high-value (HV) clients and partners by acquiring new and growing existing ones. Act as the primary point of contact between HV clients or partners and Exness. Handle HV client and partner relationships and coordinate issue resolution. Develop a deep understanding of the industry, the respective market, and competitive analysis. Understand the partner business activities and HV client needs. Ensure compliance with and...

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team. Role Overview At Broadridge (BTCS) Trading Solutions Delivery (TSD), our mission is to deliver high-performance and sustainable solutions for addressing our clients’ business requirements for electronic trading. A solution is the combined set of core products, configurations, customizations, and integrations that are implemented and maintained for a particular client. Broadridge manages such solutions as products. The Implementation Engineer is a service-minded individual with a solid technical expertise in charge of implementing and configuring trading platforms for our clients. In this role, you will implement and enhance Itiviti trading systems for Agency and Principal trading desks within the context of client delivery projects. This position...

Description Key Customer Success Manager - Strategic Accounts/Partners Also known as Customer Success Manager, Customer Relationship Manager, Key Merchant Success Manager Viva Wallet is one of the most innovative and fastest growing payments acquiring technology companies in Europe and we are hiring a Key Merchant Success Manager to help build our Key Customer implementation function to cover Denmark, Sweden, Norway and Finland and manage the implementation / delivery of Viva Wallet payments technology with some of our most important customers. Why should I apply? Apply your knowledge to help build the Key Merchant Success function. High growth opportunity to further boost your career with potential to lead a team on a regional basis. Your successes, hard work and achievements will be recognized and rewarded. About Us: Viva Wallet was founded in 2010 and have become the leading European cloud-based neobank, delivering the future of payments, now. With...

Ready to shape tomorrow? In 2021 Currencycloud was acquired by Visa; we are somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are open & collaborative, living and breathing our company values: Be Human, Better Together and Own it. About the role... This role will act as the interface between TaaS and Visa and will be responsible for managing the relationships with senior leaders within Visa clusters and business lines, prioritising key markets and opportunities, driving support within the TaaS organisation to support initiatives and supporting on large customer opportunities. This will be a high profile, multidisciplinary role and will require an experienced candidate. Mapping out the relevant areas of the Visa organisation, Building strong commercial...

Who We Are At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united...

The purpose of the role and how it fits into the business: The Senior Payment Network Manager role sits within the Business Operations Department and reports to the Head of Payments & Market Data Oversight We are looking for a Senior Payment Network Manager who has been responsible for the onboarding of new Payment vendors, from vendor selection to integrating with the business and must have a broad knowledge of different payment methods. The Senior Payments Network Manager will know what constitutes a good service, understand risks and controls, are self-motivated and have a natural desire to want to improve existing processes. You must be comfortable to challenge the status quo, offer solutions to problems and generate new ideas. The role requires interactions across multiple Teams and across all CMC Pillars such as Payment Operations Teams, Client and Broker Services teams, Business Operations team, Client Money Team, Financial Crime Team, Payments Development and...

At CAPEX.com we are changing the way people invest today. Our goal is to simplify trading in one unified app where you can trade stocks, crypto and other verticals into one seamless, distinctive, integrated experience. Our product is a tool innovating tomorrow, today. This vision requires hard work and determination. Our journey began in 2018, and we have grown into a dynamic and diverse global team of 400+ people based in 9+ offices worldwide, Bucharest being the biggest one. We have a start-up DNA and a corporate mindset . We are on an accelerated growth path, we move fast, and are flexible . We have a positive approach to organizational change , making us robust and effective . If you are dynamic , eager to develop and deeply hands-on with your projects, then we are an excellent fit . We actively encourage fast-paced career paths. Every skilled, ambitious, and dedicated employee can be promoted to management roles. Challenge...

See English below BG SAXO è alla ricerca di un Junior Marketing Manager energico e ambizioso per guidare il nostro percorso di crescita nella distribuzione di una piattaforma di trading all’avanguardia in Italia. Siamo una società fintech, parte del Gruppo Saxo, un grande fornitore internazionale di tecnologie per il trading e l'investimento con uffici in 14 paesi in tutto il mondo e una sofisticata funzione di marketing centralizzata nella sede centrale di Copenaghen, in Danimarca. Il Junior Marketing Manager farà parte della funzione marketing della nostra sede di Milano e collaborerà quotidianamente con la nostra organizzazione di marketing globale a Copenaghen per la produzione di contenuti, l'acquisto di media e lo sviluppo web. Questa posizione consiste nell'ideare, pianificare, implementare e ottimizzare le campagne di marketing per sostenere le nostre ambizioni di crescita e la nostra strategia commerciale in Italia. Contribuirai a definire la strategia di marketing...

At CAPEX.com we are changing the way people invest today. Our goal is to simplify trading in one unified app where you can trade stocks, crypto and other verticals into one seamless, distinctive, integrated experience. Our product is a tool innovating tomorrow, today. This vision requires hard work and determination. Our journey began in 2018, and we have grown into a dynamic and diverse global team of 400+ people based in 9+ offices worldwide, Bucharest being the biggest one. We have a start-up DNA and a corporate mindset . We are on an accelerated growth path, we move fast, and are flexible . We have a positive approach to organizational change , making us robust and effective . If you are dynamic , eager to develop and deeply hands-on with your projects, then we are an excellent fit . We actively encourage fast-paced career paths. Every skilled, ambitious, and dedicated employee can be promoted to management roles. Challenge yourself....

Wagestream is on a mission to bring better financial wellbeing to frontline workers. We partner with some of the world’s most famous employers, like Asda, Burger King and the NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose when they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app. Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the worlds leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year. You’d be joining a team of over 150 passionate, ambitious people, across Europe and the USA, building a...