67 core operations specialist jobs

Sygnia is an innovative FinTech company based in South Africa and listed on the main board of the JSE. The company provides asset management, stockbroking and administration services, as well as a wide range of savings products, to institutional and retail clients. All that we do is supported by leading-edge technology platforms. ROLE DESCRIPTION: Sygnia Limited are seeking to appoint a capable and skilled professional to fulfil the function of EB Operational Compliance Specialist within the Employee Benefits Operation Support department. New and revised special rules Log any new and revised special rules onto the Rules workflow and update the various steps on the workflow. Draft new special rules using the employer participation application (EPA) and other supporting documents for onward submission to Trustees and FSCA. Draft revised special rules using the employer’s resolution and the current registered special rules onward submission to Trustees...

What You'll Do: The Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. You will be accountable for interacting daily with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You will be responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes. Helping...

About Bybit: Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 10 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strives to be the most reliable exchange for the emerging digital asset class. Bybit's founder and CEO, Ben Zhou, was formerly from XM, one of the world's largest forex and CFD trading brokerage firms. The company comprises professionals from investment banks, tech firms, the forex industry, and early adopters of blockchain. The development team includes talents from Morgan Stanley, Baidu, Alibaba, Tencent, etc. Our core values define us. We listen, care, and improve to create a faster,...

The role: Inpay is recruiting an IT Operations Specialist to join its IT Operations team located in central Copenhagen. In this position, you will play a key role in advancing user self-service and promote great user experience. To achieve this, you are expected to develop and maintain user experience on our endpoints such as computers and mobile devices. This includes deployment and maintenance of devices, software, as well as ensure configurations in a secure and functional way. Your primary tasks will be: Maintain and develop the endpoint deployment environment Package and deploy applications and customizations to the endpoints and ensure applications are maintained and up to date Assist IT Operations Support in advanced troubleshooting of endpoint systems and applications. Assist IT Operations Support in advanced troubleshooting of cloud services Assist IT Operations Support to identify causes and solutions for end user technical issues Create and...

What You'll Do: The Senior Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. You will be accountable for interacting daily with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You will be responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes....

What You'll Do: The Senior Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. You will be accountable for interacting daily with customers across a variety of communication means (phone, email, web, chat), while managing a fluid support case workload. Playing a role as a trusted Billtrust advocate, you will utilize strong relationship building skills to enhance our overall customer experience. By applying organizational, time management, and sound technical skills you will research incoming production issues, assess customer tutorial needs and answer a diverse array of product inquiries. You will be responsible for monitoring their caseload with a sense of urgency to ensure established service levels are satisfied while delivering timely responses/expectations to customers. Lastly, this role will often work with customers to review/gather business requirements in advance of directing various configuration changes....

Do you see yourself as a problem solver and want to be responsible for Workforce Management in Qliro’s Customer Operations Excellence team with a passion for resource planning? Do you have experience in forecasting, scheduling, and reporting for customer service, within the banking, finance, or E-commerce industry? Do you love being at the heart of the organization? Then we have just the role for you! Customer Operations are standing in the middle of an exciting journey; prepare and set the structure for future development and create the best and exhilarating atmosphere for both our customers and employees. In this role, you will be working towards pro-actively optimizing workforce management, to help Customer Operations deliver a WOW experience to our customers. What you’ll do: Be a part of Operation's future development – work proactively and agile. Provide recommendations on developing Qliro’s products and processes based on their own observations and reflections from...

CMC are hiring an Agile Project Manager to work within the BI team. Working as part of the Global IT Production Department, the Agile Project Manager will initially focus on CMC’s Data teams. The Data Teams cover a number of areas from Business Intelligence to DBAs and Core Data. The successful candidate will be responsible for leading teams to deliver high-quality projects within specified time and cost constraints to reach a goal. The primary duties include setting schedules, complying with systems development life cycle control and with stage gate quality guidelines throughout the development life cycle. You will oversee the success of a project by aligning projects with organization’s business/department goals and managing each stage from planning to execution. Work alongside the IT Heads, Team Leaders and other Project Managers to plan and deliver changes to CMC’s IT environment and the wider platforms in line with the company strategy Manage the delivery for the end-to-end...

Description The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role As the Marketing Manager for South Africa, you will be responsible for developing and executing innovative marketing strategies tailored to the specific needs of the market. Your role will involve market research, competitor analysis, and customer insights to drive effective marketing campaigns and initiatives. You will manage internal staff and collaborate with cross-functional teams in a global matrix structure to create compelling content, manage advertising campaigns, drive advertising and application based revenue generation opportunities and oversee digital marketing efforts....

At Trustly, we’re passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel – linking the world’s top brands with millions of consumers who expect security and convenience. Our people are from all corners of the globe, and this we’re proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we’re constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden with additional offices across Europe and the Americas. Together, we are modernizing payments and the work you’ll do here will make a lasting impact. About The Team At Trustly’s Merchant Service we strive to provide an industry leading service experience to our customers. We go above and beyond by assisting customers efficiently, accurately and with a friendly touch. We believe that's the key to...

Description The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us...

About the job: The economy is always in motion. Developments on a macroeconomic level have a major influence on how the stock market behaves. Will the interest rates rise or fall? How will this affect the stock market? And how does consumer confidence relate to the current stock market climate? If you have a genuine interest in financial markets, and helping our investment clients gives you energy, then read on. As a Client Service Associate (German Speaking), you will be part of the dynamic department, consisting of approximately 65+ Investment Specialists. The team supports our wider Global client service efforts and is responsible for increasing client satisfaction (NPS - Net Promoter Score). You will receive structured training from our professional and experienced leads, developing your investment expertise and knowledge. As your knowledge develops you will be able to answer client questions about investment products like turbos, futures and options, giving product...

Overview BidX Markets provides tailored institutional liquidity solutions to professional traders, brokers and hedge funds across a range of products, including FX, metals, and Digital Assets. Are you ready to become a key team member in a quickly growing start-up and work alongside established industry professionals? We are looking for a talented Operations professional to join the team and help elevate our operations to the next level. This is a varied role that exploits a range of different skillsets, including front and back-office responsibilities. You will be managing our trading platforms; taking clients from technical onboarding all the way to live trading; supporting colleagues, clients and technology partners to ensure excellent client experience. There is scope to take on individual operational projects. Applicants must have the right to work in Australia. Responsibilities Become a BidX Markets representative in the industry – whether it’s communication with...

We are a global leader in the financial services industry and a FTSE250 company currently recruiting for a Trading Services Analyst with a genuine interest in learning more about the financial markets. We’ll provide on-the-job training and support to help ensure you quickly pick up the necessary knowledge and understanding. As a Trading Services Analyst, your role will be to help deliver world-class and industry-leading support to our global client base. We're looking for people with a passion for providing excellent client service and who have an interest in learning more about financial markets. This entry-level role is ideal for candidates with strong interpersonal skills, seeking work in an active and team-focused environment. You're also well suited for the role if you have previous client services experience, and thrive on interacting and assisting clients with wide range of queries. So, who are we? Hello, we’re IG Group. No, not Instagram – though...

Description The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (NASDAQ: NVEI) (TSX: NVEI) the Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible, and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Product Compliance Specialist We are looking for a motivated candidate to join as a member in our fast-paced Regulatory Product Team, part of Adyen’s global 2nd line Compliance and Regulatory function. The goal of the Regulatory Product Team is to enable Adyen to create the most innovative products and functionalities for our customers and become...

Requisition Number-130186 Closing Date- 30 November 2023 Location V & A Waterfront Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) Job Purpose To uncover, troubleshoot and solve client needs relating to bank systems, processes and technical constraints using digital and technical expertise in order to meet business goals with the intent to exceed client expectations. Job Responsibilities Client Engagement Exceed client expectations by offering the right service and the right solution. Build and maintain long-standing relationships with clients by using digital and technical expertise toresolve escalated client problems. Foster mutual trust and confidence through providing expert client service. Educate clients and potential clients on how to subscribe and service their account on the Nedbankself-service platforms. Understand client needs through connecting and delivering financial...

Senior Business Analyst Our business analysts are the drivers behind our continued growth and success. With our commitment to continuous innovation, it’s our BAs who seek out, develop, and help implement strategic initiatives for improved customer experience, efficiency and productivity. As a Senior Business Analyst in our specialist project team, your role will be varied, working on projects directly related to growth initiatives, pricing, customer experience, regulatory and compliance, product and process improvements. Day to day, you will work closely with the Product and Development teams to help prioritise and manage any backlog, facilitate workshops with operations, product, marketing, legal and compliance to elicit, analyse and validate business processes, systems, and requirements. Beyond this, working in collaboration with CX and UX to ensure the solution delivers best possible customer experience. Key responsibilities: Documenting business and functional...

What is the role about? In the next couple of years, we will be expanding our operations in Europe considerably and you will have the opportunity to be a part of it. You will be actively contributing to the building of the treasury function, which has its key responsibilities in the area of cash management, investments and funding activities. The team consists of one other Treasury Specialist and, together, you will be responsible for developing, implementing and optimising the treasury strategy and policies that are aligned with the rest of the organisation contributing to a balanced liquidity and optimised yield for Bitvavo and its customers. The treasury team is reporting directly to the CFO. Some of the areas you will be working on are: Securing Bitvavo’s liquidity (both fiat and crypto currencies) Optimising the custody of fiat and crypto currencies for the benefit of the customers Generating passive income while taking into account Bitvavo’s risk appetite, risk...