64 customer care specialist jobs

Descrizione azienda FinecoBank è una banca multicanale che offre, in un unico conto, servizi di banking, credit, trading e investimento. E’ leader in Europa nel brokerage e dispone di una delle maggiori reti di consulenti finanziari, con un network capillare di Fineco Center in tutta Italia. FinecoBank è una delle più importanti banche FinTech in Europa, oltre ad essere uno dei più importanti player nel Private Banking in Italia, con un approccio consulenziale altamente tailor-made che include servizi fiduciari, di protezione e trasmissione del patrimonio personale e aziendale, consulenza legale e fiscale e gestione degli eventi di discontinuità. Posizione Il Customer Relationship Management supporta la gestione coordinata dei canali nella relazione operativa tra il Cliente o prospect, il Personal Financial Adviser e la Banca. Si occupa inoltre di individuare le necessità manifestate dalla clientela, al fine di trasmettere i nuovi input per la valutazione di progetti...

Mooncard est la Fintech française qui révolutionne les dépenses professionnelles avec une solution innovante et intelligente. Notre mission? Libérer les professionnels des tâches administratives fastidieuses pour se concentrer sur l'essentiel. Notre solution simplifie le quotidien des collaborateurs grâce à une carte de paiement associée à un logiciel de gestion comptable. Depuis 2016, près de 6000 entreprises, des PME aux grands groupes en passant par des entités publiques, ont choisi Mooncard pour transformer leur gestion financière et gagner du temps précieux. En 2024, Mooncard a rejoint la nouvelle promotion de la French Tech Next 120, reconnaissant ainsi son potentiel et son impact dans le secteur Nos Valeurs Nous formons une équipe solidaire et nous nous soutenons mutuellement Nous cherchons à comprendre, apprendre, et explorer de nouveaux horizons Nous exigeons l’exemplarité entre nous et envers nos utilisateurs Nous repoussons les limites grâce à notre ambition...

Descrizione azienda FinecoBank è una banca multicanale che offre, in un unico conto, servizi di banking, credit, trading e investimento. E’ leader in Europa nel brokerage e dispone di una delle maggiori reti di consulenti finanziari, con un network capillare di Fineco Center in tutta Italia. FinecoBank è una delle più importanti banche FinTech in Europa, oltre ad essere uno dei più importanti player nel Private Banking in Italia, con un approccio consulenziale altamente tailor-made che include servizi fiduciari, di protezione e trasmissione del patrimonio personale e aziendale, consulenza legale e fiscale e gestione degli eventi di discontinuità. Posizione Il Customer Relationship Management supporta la gestione coordinata dei canali nella relazione operativa tra il Cliente o prospect, il Personal Financial Adviser e la Banca. Si occupa inoltre di individuare le necessità manifestate dalla clientela, al fine di trasmettere i nuovi input per la valutazione di progetti...

About Finom Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France. At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture...

About Finom Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up by 2025, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France. At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture...

Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable...

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for Sales Operations Specialist with Italian to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! What you’ll do: Assure the smooth operating of the company's salesforce; Support the myPOS Resellers, Agents, and Partners on a daily bases; Manage and track the orders received from our Partner platform; Build and maintain a reporting framework to monitor the activity of the sales team; Provide business analytics and reporting support in the area of pipeline and pipeline generation...

Please note that this position is based in Berlin, Germany - relocation support is provided if required. THE BEST WORK OF YOUR CAREER Trade Republic is the largest savings platform in Europe - we operate in 17 countries, serving +8 million customers who trusted us with over 100B in assets. But we’re striving for more. We have a bold mission to empower everyone to build wealth with easy, safe, and free access to financial systems. You will have the opportunity to grow your career by collaborating with a team of outstanding talents and state of the art technology to build a lasting, positive future for millions. WHAT YOU’LL BE DOING Investing Product Operations is a skilled team at the intersection of Product and Operations, optimizing investing operations and enhancing the customer experience. By leveraging diverse expertise, data-driven insights, and strategic execution, the team drives innovation, efficiency, and a seamless investment journey. Oversee daily trading...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in...

About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. The role in a nutshell: We are looking for a motivated CRM Automation Specialist...

About us: Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely. The role in a nutshell: We are looking for a motivated CRM Specialist to join our...

About Bybit: Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 60 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class. Bybit's founder and CEO, Ben Zhou, was formerly from XM, one of the world's largest forex and CFD trading brokerage firms. The company comprises professionals from investment banks, tech firms, the forex industry, and early adopters of blockchain. The development team includes talents from Morgan Stanley, Baidu, Alibaba, Tencent, etc. Our core values define us. We listen, care, and improve to create a faster,...

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. About The Team Order Management at Fireblocks is part of the Revenue Operations team working closely with the Deal Desk function. Both functions have the same leader which results in a number of unified and often beneficial activities. This role, which will be based in the London Office, will be the first Order Management team member outside the USA with the aim of supporting both the APAC and EMEA businesses. What You’ll Do CPQ, the ERP System Netsuite, and related business partners are involved in the deal end-to-end...

So who are we? Hello, we’re IG Group. No, not Instagram – we’re a leading FinTech who provides trading services to clients across 18 countries! We’re a global FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love. Your role in the Team The APAC division covers a diverse range of offices comprising of Australia, Japan, Singapore and Dubai. These offices present different challenges due to differentiated client needs, profiles, offering, and competitive landscapes across these geographies. The successful candidate will...

Join Doo Group – Explore α Better Future Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together! Looking for a New Challenge? Join Us as We Expand Globally! As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth. DOO you have what it takes? What you’ll be working on: Understand company's products and introduce to customers. Conduct market research to identify...

IG’s Service Desk team are the first point of contact between end users and IT, the team are responsible for recording incidents and service requests within IG, and work to either restore service as quickly as possible, also were required, alert and / or escalate to the specialist support team. The position requires technical troubleshooting abilities and excellent customer service skills. So who are we? Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom, and our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the...

Stand out and drive the next generation of wealth. Define the digital assets industry. Raise the bar for trust, transparency, and client success. Make your mark. Nexo is a premier digital assets wealth platform designed to empower clients to grow, manage, and preserve their crypto holdings. Our mission is to lead the next generation of wealth creation by focusing on customer success and delivering tailored solutions that build enduring value, supported by 24/7 client care. Since 2018, Nexo has provided unmatched opportunities to forward-thinking clients in over 200 jurisdictions. With over $7 billion in AUM and $320 billion processed, we bring lasting value to millions worldwide. Our all-in-one platform combines advanced technology with a client-first approach, offering high-yield flexible and fixed-term savings, crypto-backed loans, sophisticated trading tools, and liquidity solutions, including the first crypto debit/credit card. Built on deep industry expertise, a sustainable...

At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve been redefining financial health with tools and services that help people take control of their finances. We’re growing fast, breaking new ground, and empowering more individuals every day. Now, we’re looking for a Customer Relationship Specialist to join our mission and help more people get a better grip on their finances. What You’ll Be Doing As a Customer Relationship Specialist, you’ll play a pivotal role in connecting with potential customers, understanding their financial needs, and offering tailored solutions that help them reduce the cost of their debt. Your work will directly contribute to improving people’s financial well-being while helping Anyfin reach new heights. Here’s what your role will involve: Customer Outreach: Proactively reach out to potential customers through various channels to introduce Anyfin’s solutions. Understanding Needs: Engage in meaningful...

At Anyfin, we believe financial power belongs in the hands of the people. Since 2017, we’ve been redefining financial health with tools and services that help people take control of their finances. We’re growing fast, breaking new ground, and empowering more individuals every day. Now, we’re looking for a Customer Relationship Specialist to join our mission and help more people get a better grip on their finances. What You’ll Be Doing As a Customer Relationship Specialist, you’ll play a pivotal role in connecting with potential customers, understanding their financial needs, and offering tailored solutions that help them reduce the cost of their debt. Your work will directly contribute to improving people’s financial well-being while helping Anyfin reach new heights. Here’s what your role will involve: Customer Outreach: Proactively reach out to potential customers through various channels to introduce Anyfin’s solutions. Understanding Needs: Engage in meaningful...

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! What You’ll Do? Develop Papara product marketing operation to increase awareness and adoption of our services and products, Create demand for products...