691 customer experience officers jobs

Job Overview: We are actively seeking dynamic Client Support Officers to join our team. We are looking for candidates proficient in Arabic, Spanish, and/or Portuguese . As a Client Support Officer, you will play a crucial role in ensuring client satisfaction, resolving inquiries, and supporting efficient Backoffice operations. Key qualifications include computer skills, numerical aptitude, and a proactive, team-oriented attitude. Candidates must be residents of Cyprus with valid work permits. Responsibilities: • Deliver exceptional customer service across multiple communication channels. • Professionally address inquiries, showcasing expertise in forex trading. • Provide guidance on platform usage, account setup, and troubleshooting. • Stay current on company products and services. • Process client applications while ensuring compliance with regulations. • Securely manage deposit and withdrawal requests. • Collaborate internally to resolve account-related issues. •...

Job Description Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. Today, we are reimagining international payments at scale and building new products to create deeper relationships with our customers and their loved ones across the globe. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally. Remitly is registered as a Money Services Business in the U.S., Canada, EU, United Kingdom, Singapore and Australia. Each of these jurisdictions require, among other items, that Remitly maintain a comprehensive Risk and Compliance Program. About The Role As an online money transmitter, Remitly is growing while maintaining high customer service, performance and compliance standards. Remitly is a...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. This is Adyen We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us...

Job Overview: We are actively seeking dynamic Client Support Officers to join our team. We are looking for candidates proficient in Arabic, Spanish, and/or Portuguese . As a Client Support Officer, you will play a crucial role in ensuring client satisfaction, resolving inquiries, and supporting efficient Backoffice operations. Key qualifications include computer skills, numerical aptitude, and a proactive, team-oriented attitude. Candidates must be residents of Cyprus with valid work permits. Responsibilities: • Deliver exceptional customer service across multiple communication channels. • Professionally address inquiries, showcasing expertise in forex trading. • Provide guidance on platform usage, account setup, and troubleshooting. • Stay current on company products and services. • Process client applications while ensuring compliance with regulations. • Securely manage deposit and withdrawal requests. • Collaborate internally to resolve account-related issues. •...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. This is Adyen We took an unobvious approach to starting a payments company, building a platform from scratch. Today, we're the payments platform of choice for the world's brightest companies. Our unobvious approach is a product of our diverse perspectives. This diversity, of backgrounds, cultures, and perspectives, is essential in helping us...

Company Description Since 1996, we challenge the code to deliver innovative services & products that make financial opportunities accessible to everyone. Swissquote is Switzerland’s market leader in online banking. Over three million financial products can be traded on its innovative platforms. Swissquote’s core competencies include global stock market trading, trading and custody of crypto assets, Forex trading and a Robo-Advisor solution. In addition, Swissquote is active in the payment card, mortgage and leasing markets. As at the end of June 2023, Swissquote held over 56 billion Swiss francs in assets for more than 555,000 private and institutional clients. Job Description We are looking for a Legal Operations Officer to join our Legal Department at Swissquote Bank Ltd at its headquarters in Gland, Switzerland. Role This role is a multi-disciplinary function that helps the Legal Department in optimizing the delivery of its services. Your tasks will be diverse...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. Capital.com is a global company with offices in the United Kingdom, Cyprus, Australia, the Bahamas, Poland and Bulgaria. In just a short period of time, Capital.com has become one of Europe’s fastest-growing investment-trading platforms reporting triple-digit, year-on-year growth and a global team that has grown five-fold in just two years. With a focus on simplicity, ease of use, speed and power – we aim to develop the best trading service on the market. We are a fintech company with deep expertise in trading, markets, technology, customer centricity and financial regulation. We provide great customer service to accompany our smart news feed,...

Description eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, we have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for a KYC Administrator - Customer Service to join our team! What will you be doing? Responding to customer inquiries in a timely and professional manner through various channels such as phone, email, or chat Resolving customer issues, complaints, or concerns Keeping detailed records of customer interactions and...

Are you passionate about delivering real value to an organization using advanced techniques in data science & ML? We are looking for a talented data scientist to work in our Data Science team. The role presents an opportunity for you to partner with stakeholders across all areas of the business including marketing, risk, customer services and quants, to deliver impactful data products using state of the art machine learning techniques. What You Will Do Explore a variety of data from structured to unstructured data spanning client, operational and financial domains to identify opportunities for data science that add value to the business. Advance the use of machine learning within IG by building our next generation data products, e.g. recommendation systems, chatbots, text analytics systems and automatic insight generation systems. Work with stakeholders from across the business to turn business problems into data science solutions. Build descriptive and...

A universe of opportunities, open to you. Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer! Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others. What's the job? You will be overseeing the tracking, analysis, and optimization of our website in order to drive growth for the business. Your primary responsibility will be to identify and capitalize on new growth opportunities by conducting comprehensive analyses of our website's performance, understanding traffic patterns, suggesting necessary changes, and implementing them to help...

About Revolut People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 35+ million customers get more from their money. And we're not done yet. As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 7,500+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Financial Crime Compliance is...

Airwallex is the leading financial technology platform for modern businesses growing beyond borders. With one of the world’s most powerful payments and banking infrastructure, our technology empowers businesses of all sizes to accept payments, move money globally, and simplify their financial operations, all in one single platform. Established in 2015, our purpose is to connect entrepreneurs, business builders, makers and creators with opportunities in every corner of the world. Today, Airwallex has a global footprint across Asia-Pacific, Europe, and North America. As a Sales Development Representative (SDR) at Airwallex, you will drive Airwallex’s future growth engine by working with the Account Executive team to qualify leads that will build Airwallex’s sales pipeline. You get excited about engaging with prospects to qualify needs better, thinking creatively and independently about outreach strategies and working with colleagues in marketing to devise bespoke, product-led...