11 customer service jobs in Amsterdam

Sluit je aan bij LYNX en maak een verschil in financiën terwijl je deel uitmaakt van een winnend team. We zoeken een energieke persoon die van beleggen houdt en een klantgerichte instelling heeft. Als teamlid ontwikkel je je vaardigheden en leer je alles over beleggen. Als Customer Service Specialist bij LYNX zal u: Het eerste aanspreekpunt zijn voor klanten en biedt u geweldige service via telefoon en e-mail Diverse vragen van onze klanten beantwoorden, van technische ondersteuning tot complexe investeringsvragen Blijven leren over financiële producten en investeringsstrategieën om klanten te helpen Sterke relaties met klanten opbouwen door hun behoeften te begrijpen en oplossingen op maat aan te bieden Werken als teamplayer om klanten tevreden te houden en LYNX als marktleider te behouden Mogelijkheid om binnen 3 maanden het prestigieuze DSI-certificaat "Informing Investment Retail" te behalen (indien nog niet behaald), ter versterking van uw professionele profiel...

Everything we do, starts with you. Together with you, we build the most human-centric fintech. We have the ambition to create the next. And - with Bertelsmann - a strong foundation to start from. Let’s make it new – for society and for yourself. Ben je klantgericht, een sterke communicator en een enthousiaste probleemoplosser? Ben je geïnteresseerd in e-commerce en e-betalingen, misschien werk je al in de branche en wil je een volgende stap? Wij zijn op zoek naar een Client Support Specialist (m/v/d) Op onze locatie in Amsterdam of Heerenveen / deels vanuit huis Jouw belangrijkste uitdagingen Jij bent het eerste aanspreekpunt voor onze merchants, oftewel de webshops die achteraf betalen (BNPL) aanbieden of willen gaan aanbieden; hiernaast ben je ook een belangrijk aanspreekpunt voor al onze (Internationale) collega’s; Je beantwoordt alle operationele, commerciële, technische en financiële vragen van onze merchants of...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Client Relationship Executive (Amsterdam) We are offering an exciting opportunity to to join a fast growing team in Amsterdam. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities. In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed. You’ll be servicing the revenue and growth area of the business at an exciting time for the company. You will act as an ambassador for the product and service at a customer-facing level. About You A passionate...

At Finom we are setting new standards for doing business, demonstrating how finances can and should be managed in this modern world – as easily as using your smartphone. We believe that small businesses are the foundation of the European economy. We came to bring the technologies of the future to simplify the business management processes of entrepreneurs, allowing them to focus exclusively on their core businesses. We are looking for a full time Payment Operations Analyst to join our expanding Operations team, based in Amsterdam. Responsibilties: Work in our Operations team, actioning tasks from our customer support team, and be responsible for helping to resolve day-to-day issues of our customers; Work on SEPA and Card related issues, such as recalls, payment investigations and payments analysis / investigation of transactions issues; Be involved into building processes for our Payment Operations hub from scratch, and supporting FINOM on our Netherlands market launch;...

How you'll make an impact: We are seeking an experienced and passionate Product Marketing Manager to join our dynamic marketing team on our mission to give people the opportunity to explore the world of crypto. As a Product Marketeer, you will play a critical role in driving the growth and success of our platform by developing and executing innovative marketing strategies that promote our products and services to a global audience Joining our expanding Brand and Communication team within the Marketing department you will be responsible for building a robust product marketing discipline to accelerate our go-to-market efforts. What you'll do: Develop and implement comprehensive product marketing strategies, including positioning, messaging, and value proposition for the Bitvavo product, features and services Collaborate with cross-functional teams, including product management, design, engineering, and sales, to identify and prioritize customer needs and market...

At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, or insurers like N26, Vivid, Trade Republic, flatexDEGIRO, Wish, Solarisbank, and more. Having started our journey in January 2018 only, we're incredibly proud to count around 350 employees between our Amsterdam and Barcelona offices with over 50 nationalities. Are you a People Operations guru? Do you want an exciting opportunity to shape the People Operations on a world-class scale-up and help fight financial crime? About the role We are seeking an experienced People Operations Specialist to join our People Ops team. In this role, you will report to the People Operations Partner and be responsible for the employee lifecycle of our 160+ international employees based at our Amsterdam office. The People Operations team makes sure all People processes run smoothly, and we work on...

About Us: Award - The Best FinTech Trading Platform of The Year 2019. Zeal group of companies (collectively Zeal Group) is a business portfolio of the parent company Zeal Holdings Limited, comprising regulated financial institutions and fintech companies specializing in multi-asset liquidity solutions in regulated markets backed by proprietary technology. We are a people focused business and our team of 500+ professionals globally are dedicated to maximizing the success of our employees and customers. Headquarter is located in the UK with global presence in 12 countries across Asia, Middle East, & Europe with 22 offices internationally. The estimated monthly trading volume in an average of USD 100B executed by 100,000 retail investors, professional traders, and financial institution clients. Principal Accountabilities Design, develop and maintain new tools and services Add functionality and improvements to an existing codebase Identify...

Peaks is looking for a senior iOS Developer to join our team. You will join our mobile team with Denys on iOS and Morgan & Aref on Android. About Peaks We have tons of ideas and ambitions we want to realize. That’s why we are looking for you, a talented and versatile iOS developer that brings an idea to successful adoption by our customers. We are Peaks, an innovative Dutch fintech scale-up on a mission to make investing accessible for everyone and positively impact our customers' financial lives. We launched our investment app in November 2017 in the Netherlands and Germany in 2019, currently helping 140.000 customers to get into the habit of investing daily or weekly in portfolios of sustainable ETFs or their own customized portfolios. Our vision Europeans are significant savers, but 200 million Europeans are not investing yet. Their money is sitting in their savings account, which can yield higher returns when investing and ultimately deliver more financial...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. We are looking for a Dealer in our Amsterdam Office, with proven dealing/trading experience and exceptional sales skills. Our Dealers make the magic happen. They’re the ones who offer expert and bespoke suggestions and ideas to our clients, helping them make their international business dreams come true, while providing them with guidance and strategies to minimise FX risk nightmares. They plan, structure and execute deals, giving our clients the best value while...

We are seeking a highly motivated and experienced DevOps Engineer with expertise in AWS to join our team. The ideal candidate will have a passion for automation and a deep understanding of Kubernetes. You'll Be Responsible For: Design and implement cloud-based solutions using AWS services Develop, test and maintain CI/CD pipelines Implement and manage to monitor and alert systems Collaborate with development teams to ensure smooth deployment and release processes Troubleshoot and resolve issues related to infrastructure, applications, and network Automate infrastructure management tasks using tools like Ansible, Terraform, or CloudFormation Manage AWS Security Your Skills & Experience to Excel: Bachelor's degree in Computer Science or a related field 3+ years of experience as a DevOps Engineer Proficiency in AWS services like EC2, RDS, S3, Lambda, etc. Understanding and contributing to network and cloud security and services like AWS WAF and...

At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, or insurers like N26, Vivid, Trade Republic, flatexDEGIRO, Wish, Solarisbank, and more. Having started our mission in January 2018 only, we're incredibly proud to count around 350 employees between our Amsterdam and Barcelona offices, with over 50 nationalities and a nearly equal balance of genders. The mission You will continuously innovate and make the platform reliable, scalable and secure by designing new solutions and implementing them at scale. Platform’s principles are to increase development velocity, establish the backbone of SDLC, be a pillar of internal standards. You design, build and run a Platform as a Service to our internal and external customers, the platform that is hosting the microservices. Long story short, you are involved and being owner of CI/CD, API driven...