12 customer service jobs in Barcelona

At Kantox we are looking for a Customer Success Manager who will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with Kantox and providing them with an amazing customer experience. The role sits at the heart of the company, giving the successful candidate an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. Liaising with senior stakeholders such as CFOs, you will develop a deep understanding of our international corporate clients' business, lead quarterly account reviews and own KPIs like product usage, contract renewals and customer satisfaction. In addition you support them with day to day queries about their hedging programmes and take proactive ownership to optimise their usage of our solution, often working with colleagues from different departments within Kantox. About the team You will be working with an...

PayXpert is one of the most prominent Fintech companies in the payments sector. The firm offers innovative payment processing solutions, and currently services 650+ clients, including global brands. With a wide range of payment processing services with a focus on revenue optimization, BI and anti-fraud; as well as alternative payments such as WeChat and Alipay, PayXpert leads the way in payment innovation! We are a global, intergenerational thinkers and innovators from diverse disciplines and backgrounds who have come together to pursue one vision : To create an ecosystem where the payment process facilitates an inclusive commerce experience Our footprint is last technology applied to payment world & human care, that is why our employees are our assets and we are looking for passionate people with the same view. The role As part of the Operations Department, you handle the overall relationship with your customers' portfolio. You work with...

PayXpert is one of the most prominent Fintech companies in the payments sector. The firm offers innovative payment processing solutions, and currently services 650+ clients, including global brands. With a wide range of payment processing services with a focus on revenue optimization, BI and anti-fraud; as well as alternative payments such as WeChat and Alipay, PayXpert leads the way in payment innovation! We are a global, intergenerational thinkers and innovators from diverse disciplines and backgrounds who have come together to pursue one vision : To create an ecosystem where the payment process facilitates an inclusive commerce experience Our footprint is last technology applied to payment world & human care, that is why our employees are our assets and we are looking for passionate people with the same view. The role As part of the Operations Department, you handle the overall relationship with your customers' portfolio. You work with...

At Kantox we are looking for a Customer Success Manager who will ensure that our clients receive the highest value from us by supporting them at every stage of their lifecycle with Kantox and providing them with an amazing customer experience. The role sits at the heart of the company, giving the successful candidate an opportunity to work closely with the Tech, Product and Sales team, building technical knowledge and commercial skills in the process. Liaising with senior stakeholders such as CFOs, you will develop a deep understanding of our international corporate clients' business, lead quarterly account reviews and own KPIs like product usage, contract renewals and customer satisfaction. In addition you support them with day to day queries about their hedging programmes and take proactive ownership to optimise their usage of our solution, often working with colleagues from different departments within Kantox. About the team You will be working with an...

About Nebeus Nebeus is the leading European financial app for crypto hodlers which offers dedicated user IBAN accounts connected to a full crypto service ecosystem, all within one app. Join Nebeus in its mission to bridge crypto and cash! Key facts: Founded in 2014, backed by ex-VC executives, Seedrs, and the UK government's Future Fund. Nebeus is a multi-cultural and international team spread out between London and Barcelona. We are looking for an email marketing specialist responsible for planning, developing, implementing, analysing, and optimising the full lifecycle of our marketing and product marketing campaigns. This email marketing specialist should understand all of Nebeus’s products and be able to create communication flows to drive leads into the user sales funnel, converting them into active Nebeus user.  What You'll Be Doing Content & Strategy Execution  Great understanding of Nebeus’s products and the fintech / crypto space in order to...

DaoPay is searching for an experienced Sales & BD Manager who is eager to showcase their skills and grow within the firm. As an international payment service provider, DaoPay has offered secure and easy payment solutions to merchants globally for the past 20 years, those merchants ranging from different sectors. The Sales & BD Manager will work predominantly with the Marketing and Account Management departments. The main focus is to not only develop business opportunities and create new merchant relations but to also grow into a leading role of overseeing all team departments in this location.  Role Objectives Listen to the needs of potential merchants & work on dedicated offers Negotiate & conclude merchant contracts for payment services Support merchants in implementing DaoPay’s payment services Identify Business opportunities & work on their realization Create & maintain an organized portfolio of accounts on a regular basis Work...

At Younited, we believe money allows people to purchase goods & services and realize their dreams, but today’s banking products are opaque & overly complex.Here, we leverage innovation & cutting-edge technology to redefine lending and payment practices, to provide exceptional user experienceMore than a million customers already had access to our instant, simple & transparent credit, and we are just getting started.We both provide credit & payment solutions directly to consumers (Younited Credit / Younited Pay) & via partners (banks, fintech & insurers who wish to develop consumer loan activities and retailers, telcos, e-merchants who wish to offer their customers the simplest method to pay in several times).Our mission is to become your trusted financial partner. In this respect, our strategy aims at promoting more transparency and more inclusiveness to help you achieve financial wellbeing.We have initiated a B-Corp certification process, our social and...

We are looking for a Compliance/Transaction Monitoring Specialist w ho will contribute to the company growth and support our sales and operations teams in the UK with a London based office. You will be involved in our UK, European and worldwide client's transaction monitoring, and also looking for ways to improve our current processes. As a Compliance/Transaction Monitoring Specialist you'll support the development and implementation of compliance programs for the company and assist in the monitoring of business activities for compliance with applicable rules and regulations. About the team We work in a fast paced dynamic environment and theTransaction Monitoring Team reviews payments from all across the globe. The team works with speed and accuracy and we are looking for a person to compliment this. We are a group of people with an international mindset - curious, explorative and open-minded. We enjoy leaving our comfort zone to reach new heights and push each...

At Kantox, we are looking for an experienced project manager to join our implementation team in Barcelona. This is an individual contributor position where your goal will be to effectively scope, plan and implement Kantox's Currency Management Automation software solutions with our corporate clients. You will take direct responsibility for project scoping, planning, controlling progress, stakeholder management, and identifying and resolving risks and issues while providing an excellent customer experience and minimising time to revenue. We are looking for a fluent French and English-speaking candidate with a proven track record of managing software implementation projects with multiple customer stakeholders, a solid understanding of concepts related to business finance and currency markets, as well as enthusiasm for technology. About the team You will be part of the implementation team and work closely with the sales, product and tech departments to help...

At Kantox, we are looking for an experienced project manager to join our implementation team in Barcelona. This is an individual contributor position where your goal will be to effectively scope, plan and implement Kantox's Currency Management Automation software solutions with our corporate clients. You will take direct responsibility for project scoping, planning, controlling progress, stakeholder management, and identifying and resolving risks and issues while providing an excellent customer experience and minimising time to revenue. We are looking for a fluent French and English-speaking candidate with a proven track record of managing software implementation projects with multiple customer stakeholders, a solid understanding of concepts related to business finance and currency markets, as well as enthusiasm for technology. About the team You will be part of the implementation team and work closely with the sales, product and tech departments to help...

At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, or insurers like N26, Vivid, Trade Republic, flatexDEGIRO, Wish, Solarisbank, and more. Having started our journey in January 2018 only, we're incredibly proud to count around 300+ employees between our Amsterdam and Barcelona offices with over 50 nationalities. About the role We are working on our next growth phase with sizeable VC backing and a strong leadership team. For 2022, we are on track to grow even faster than last year. And this is where you come in! As a Senior Account Executive, we rely on you to further accelerate our growth. You will play a key role in developing our business through building relationships and closing deals with prospective clients. You will be responsible for running complex deal cycles with regulated companies that have many layers and decision-makers. You...

PayXpert is the payments solution built to provide the best experience to any business and in every customer journey PayXpert is one of the most prominent Fintech companies in the payments sector. The firm offers innovative payment processing solutions , and currently services 650+ clients, including global brands. With a wide range of payment processing services with a focus on revenue optimization, BI and anti-fraud; as well as alternative payments such as WeChat and Alipay, PayXpert leads the way in payment innovation ! We are invested not only in our clients, but in our employees as well! We believe in equal employment opportunity, a culture built around gender balanced development opportunities of our professionals, a flexible and healthy working environment , and general equality in the workplace. As a compliance Officer at PayXpert you will... Act as part of the Compliance team to review and evaluate compliance of the Company with AML/CFT laws, regulations...