6 customer service jobs in Berlin

Do you have a background within administration, finance, legal, customer service, KYC and financial/banking services? Are you searching for a career in Customer Service? If so, we would like to hear from you as we are growing our KYC Support & Confiscations Team based in Berlin. Why us? Viva Wallet is one of the fastest growing Neobanks in Europe with a footprint in 24 countries, experiencing double digit monthly growth and partnering with one of the word's largest banks and payment services provider. We are entirely cloud-based utilizing Microsoft Azure technology and we're a licensed e-money institution for the provision of payment services. We have developed many new to market technology solutions and we're constantly striving to provide the best services/products to our customers. As a KYC Support & Confiscation Consultant you will: Handle all escalated KYC cases/requests according to the relevant processes Answer KYC support related issues within the...

Admirals is expanding and looking for a new hero to join our global team. Account Manager (German language) - we know you are out there! Who we are? Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub, making personal finance transparent and accessible to everyone and everywhere. We are constantly expanding and diversifying our product offerings, and we are known as the quality market leader throughout the years. Today, Admirals consists of a team of over 400 professionals located in 18 offices worldwide, making us a truly global organization. Why should you become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your...

Viva Wallet is the first European payment fintech disruptor entirely cloud based over Microsoft Azure since 2010, now located in 24 EU countries. We devote ourselves to create a wonderful easier experience to businesses of all sizes, innovative acquiring and issuing services through terminals, Viva Wallet POS app and payment gateways for online stores. Furthermore, we offer business accounts with local IBAN and a business Viva Wallet Mastercard. As part of our expansion plan, we are looking for a Technical Account Manager , with pre-sales and technical consultancy experience, to help us support our expanding customer base in Germany. What we offer? A competitive salary (based upon your super skills and experience) A full-time/indefinite contract 24 days of annual leave Annual bonus, upon performance Smooth onboarding and continuous training on products and new systems A great company culture with high integrity, teamworking, transparent communication, and...

Summary: Want to be the right hand of the Chief Hardware Officer? The Chief of Staff is in charge of managing, planning and communicating global initiatives and projects. You will also help optimize the effectiveness of several teams and processes. This includes a daily and very close collaboration with our Chief Hardware Officer (CHO), who is leading several areas like Hardware, Point of Sale, Office and other general management topics. The role has a broad area of responsibility managing projects, strategic initiatives, communications, coaching leaders and coordinating cross-functional efforts that will require SumUp context and the ability to handle critical and confidential details. This role has a high strategic impact within the organization, as it will influence decision making at the leadership level. The role spans beyond project delivery - the Chief of Staff drives key events and communications like all-employee meetings, off-sites & Quarterly OKR reviews....

kevin. is different. While everyone was talking about a payments revolution, we hit reset. We’re rebuilding financial transactions from scratch. So they’re faster, more efficient, and more secure for everyone. Our global team of experts has already made first-of-a-kind breakthroughs, creating account-to-account payments in-app and in-store. But we’re just getting started. We need driven people who see, show, and build different because it’s time to scale up. So, if you want a fast, fresh, and flexible place to grow, be bold. Join kevin. As our new Data Analyst (Business Operations), you will: Join the Data team where we provide analytical and number crunching assistance across the organisation. Our input at kevin. ensures that every department and team has the required information to make informed decisions and empower them to operate at maximum efficiency. Streamline the problem solving process from a business question to a reasoned advice. Develop a deep understanding of...

kevin. is different. While everyone was talking about a payments revolution, we hit reset. We’re rebuilding financial transactions from scratch. So they’re faster, more efficient, and more secure for everyone. Our global team of experts has already made first-of-a-kind breakthroughs, creating account-to-account payments in-app and in-store. But we’re just getting started. We need driven people who see, show, and build different because it’s time to scale up. So, if you want a fast, fresh, and flexible place to grow, be bold. Join kevin. As our new Data Analyst (Product), you will: Join the Data team where we provide analytical and number crunching assistance across the organisation. Our input at kevin. ensures that every department and team has the required information to make informed decisions and empower them to operate at maximum efficiency. Streamline the problem solving process from a business question to a reasoned advice. Develop a deep understanding of our product...