39 customer service jobs in Bucharest

Leanpay (www.leanpay.com) is a 8 year old scale-up Fintech company with a presence in three markets: Slovenia , Romania and Hungary , fulfilling a mission to enable customers to pay for any product or service in installments in any shop and through any channel in just a few clicks. Leanpay ensures immediate response, with no worries about paperwork, no waiting or in lines in the bank, and no need for credit card or other financial product onboarding. Digital Point-of-sale Finance (“ dPOSF ”) and Buy Now Pay Later (“ BNPL ”) are the hottest trends in Fintech. Currently, Leanpay is a dPOSF & BNPL market leader in Slovenia and is working hard to be at the forefront of that trend in Central and Southeastern Europe. A great milestone was achieved this 2024 year when Leanpay secured €10M in Series B Funding . It will enable us to solidify our market leadership in Slovenia , scale our operations in Romania and Hungary , continue to roll out innovative services, and...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products - you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products - you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products - you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products - you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. We are currently seeking a Customer Service...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products - you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

Who we are in a nutshell: ?? Hi, we are FintechOS ! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and companies can get up and running with new financial solutions in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have...

Who we are? Admirals is a global growing FinTech company from Estonia. We started as a Neobroker, and today evolved into Admirals Ecosystem, meeting people's life-long needs and making personal financial management easy-to-use, affordable and secure. We are constantly expanding and diversifying our product offerings using the market segmentation and known as the quality market leader throughout the years. Today, Admirals team is over 350 professionals in 18 countries. Why should you become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to enhance your skills and advance your careers. Global support to the team - our experience in numerous geographical regions enables us to nurture you with progressive policies that respect the value of individual and group cultures. We aim...

Ready to leave your mark on the future of finance? Join an innovative team that is changing the financial industry by creating new solutions for millions of people around the world. At NAGA, we are revolutionizing finance by making trading and investing accessible to everyone with advanced tools that give power to all. At NAGA you are joining more than just a fintech company. You become part of a vibrant, diverse community of visionaries and problem-solvers fueled by curiosity and collaboration. Here, your influence goes beyond existing products - you are actively shaping the future of finance. We have a start-up DNA and a corporate mindset. This means we are fast and flexible, like a start-up, but we are also committed to helping our people develop and thrive within our company. Thus, if you love a challenge, are passionate about making an impact and ready to grow alongside a dynamic, forward-thinking team, this is where you belong. Challenge yourself. Challenge the...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The Financial Crime Operations department is at the forefront of...

Job Description Client Service Desk Agent Bucharest This is Worldline. Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The Opportunity We are looking for a proactive and customer-focused Client Service Desk Agent to join our team. In this role, you will be responsible for managing the full lifecycle of incidents that impact our clients, communicating effectively with customers, processing service requests. You will utilize your customer service skills to ensure high levels of client satisfaction while contributing to the optimization of Client...

Who we are in a nutshell: ?? Hi, we are FintechOS ! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and companies can get up and running with new financial solutions in as little as 12 weeks. Unlike other financial technologies, FintechOS breaks data free from the core, enabling the creation of personalized and differentiated products and customer journeys at scale. FintechOS is a cloud-native platform that connects with any ecosystem tech or service – financial and non-financial – and can plug anywhere in the tech stack, working with existing and legacy tech that companies want to keep. We have invested deeply in our technology IP and are proud to have...

Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Account Manager - FX Dealing Location: Ebury Bucharest office - office based We are offering an exciting opportunity to join a fast growing team in Bucharest. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities. In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed....

Purpose of the Role: - Build and maintain strong relationships with existing, new SMB merchants and partners understanding their needs and challenges. - Negotiate terms with existing and new merchants to secure favorable agreements that align with business objectives. - Collaborate closely with internal teams to ensure smooth operations. - Use CRM tools to track merchant interactions, progress, and performance. Responsibilities and Key Activities: - Identifying, prospecting, and acquiring new small and medium-sized eCommerce businesses (SMB) as merchants. - Build and maintain strong, long-term relationships with existing, new business SMB merchants and partners. - Executing sales targets and driving revenue growth. - Developing and implementing strategies to generate new leads through market research, industry events, and partnerships. - Actively managing and updating the sales pipeline through CRM tools, ensuring consistent tracking of lead progress, timely follow-ups,...

Job Description Database Administrator This is Worldline We are the innovators at the heart of the payment technology sector, shaping how the world conducts transactions. The solutions our team implements today are the outcomes of the growth of millions of businesses of tomorrow, ranging from your local coffee shop to startups and international banks, from Paris to San Francisco. We have a global presence, spanning all sectors of commerce across the world. Just as we assist our clients in accelerating their business, we are committed to helping our employees accelerate their careers. Together, we are shaping the evolution. The Opportunity Worldline is a global leader in the fintech market, with more than three decades of experience. Its footprint gives scale to projects and talents. Innovation is part of our DNA and our diverse community of experts keep anticipating the evolution of commerce worldwide. We are shaping the future of payments. We are looking for a person...

Who We Are in a Nutshell Hi, we are FintechOS! We are the global leader in fintech enablement, on a mission to make fintech innovation accessible to every company. The FintechOS platform simplifies and accelerates the launch, servicing, and expansion of financial products and services - helping businesses realize value up to ten times faster than traditional approaches. With FintechOS, banks, insurance providers, and companies can roll out new financial solutions in as little as 12 weeks. Unlike other financial technologies, FintechOS liberates data from the core, enabling the creation of personalized, differentiated products and customer journeys at scale. As a cloud-native platform, FintechOS integrates with any technology or service financial and non-financial - seamlessly connecting with existing and legacy systems. About the Role As a Data Scientist at FintechOS, you will work with large and complex datasets to generate insights that shape business decisions and...

About FintechOS Hi, we are FintechOS! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and other companies can get up and running with new financial solutions in as little as 12 weeks. Role Overview: As a Service Manager, you will be responsible for ensuring the seamless operation, support, and continuous improvement of our services for enterprise financial customers. You will act as the primary point of contact between customers and internal teams, ensuring optimal service delivery, efficient incident resolution, and a strong focus on customer satisfaction. This role requires a blend of customer engagement and process management skills, making sure that...

About Unlimit Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, banking as a service (BaaS), and an on&off-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate both locally and internationally with ease across Europe, the UK, LATAM, APAC, India, and Africa. Unlimit has 700 employees across 16 offices and five continents, including London, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit: www.unlimit.com . About The Job As a member of the Pre-Sales Development Team, you will be responsible for helping the sales team to hunt out new customers for Unlimit. You will analyse leads, support delivery of go to market campaigns, research businesses and clients, help coordinate customer engagements at events and manage customer databases and analysis...

Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Client Relations Executive - FX Dealing Location: Ebury Bucharest office - office based We are offering an exciting opportunity to join a fast growing team in Bucharest. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities. In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as...

Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Corporate FX Dealer Location: Ebury Romania - Bucharest office - Office based working policy We are looking for a Corporate FX Dealer in our Bucharest Office, with proven dealing, trading and account management experience. The successful candidate will manage a portfolio of clients taking responsibility for trading account set up, relationship management and deal execution. Our Corporate FX Dealers offer expert and bespoke suggestions and ideas to our clients, providing them with strategies to minimise their FX risk challenges. They plan, structure and...