11 customer service jobs in Cape Town

Requisition Number-130186 Closing Date- 30 November 2023 Location V & A Waterfront Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) Job Purpose To uncover, troubleshoot and solve client needs relating to bank systems, processes and technical constraints using digital and technical expertise in order to meet business goals with the intent to exceed client expectations. Job Responsibilities Client Engagement Exceed client expectations by offering the right service and the right solution. Build and maintain long-standing relationships with clients by using digital and technical expertise toresolve escalated client problems. Foster mutual trust and confidence through providing expert client service. Educate clients and potential clients on how to subscribe and service their account on the Nedbankself-service platforms. Understand client needs through connecting and delivering financial...

About us : Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely About the team: Our mission is to provide amazing support...

Job Classification Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) FAIS Affected Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by keeping clients informed of progress or action taken...

Requisition Number-129467 Closing Date- 03 November 2023 Location St Georges Mall Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) Job Purpose To educate clients on the convenience, security and functionality of digital and self-service solutions; processing cash transactions and cash fulfillment (i.e.balancing and replenishment) and performing first line device maintenance in order to meet business goals and exceed the client expectations. Job Responsibilities Client Engagement Address any concerns relating to the queue flow or digital devices. Assist client to download online applications and resolve any log in issues. Assist the client to buy value-added services (e.g. pre-paid data and airtime) online or through a self-service device. Assist the client to obtain statements, cards and other relevant documentation from self-service zones. Build and maintain client relationships by...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role The Sales/Onboarding Executive will be charged with providing excellent in-person support to drivers, ensuring their satisfaction. The Sales/Onboarding Executive will onboard and guide drivers while promoting the Moove brand and maintaining compliance with company standards. The goal will be to resolve driver-related issues, collaborate with the Customer Success Manager to foster positive relations and manage driver acquisition, referral programs, incentives, and agency relationships to meet company goals. What You’ll Be Doing Deliver 100% satisfaction, and in-person support to...

Sygnia is an innovative FinTech company based in South Africa and listed on the main board of the JSE. The company provides asset management, stockbroking, and administration services, as well as a wide range of savings products, to institutional and retail clients. All that we do is supported by leading-edge technology platforms. We are looking for an exceptional individual to join our Upfront Compliance Team in the capacity of a Compliance Specialist DUTIES AND DAILY RESPONSIBILITIES: Contribute towards a compliance culture that values responsible conduct and compliance with internal and external obligations. Assist with the drafting of standard operating procedures. Provide technical compliance and operational support to the Upfront Compliance Team. Ensure that Companies and Trust are properly vetted before onboarding. Facilitate the take on of Institutional clients as and when required. Stay abreast of changes in legislation and facilitate training...

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. About the role : PayU South Africa is looking for an experience Commercial Lead who has exceptional experience in payments and e-commerce to support in driving the expansion of the product offering in country and reach the overall business goal. The successful incumbent will be responsible for discovering and pursuing new sales prospects in South Africa and on a global scale while maintaining and managing current merchants and meeting company expectations...

Closing Date-30 October 2023 Requisition Number- 129083 Location Cape Town Job Family Sales and Service Career Stream Relationship Management Leadership Pipeline Manage Self: Professional (MSP) FAIS Affected FAIS Affected - Yes Job Purpose To grow commercial bank revenue through the management and cross sell to existing portfolio; as well as the acquisition of new to bank high revenue commercial customers in order to create and increase revenue and maximize economic profit to achieve the banks strategic objectives and create shareholder value Job Responsibilities Acquire new commercial clients with annual turnover of between R30m - R1b through a process of prospecting and networking to achieve market share growth aspirations. Be a trusted advisor to commercial clients in specialised industries (i.e., Agri; Franchise, Fintech, Manufacturing) through continuous professional development; exposure, experience, and personal up-skilling....

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here Job Summary: PayU Payments Solutions is excited to offer an opportunity for a talented QA Automation Tester to join our dynamic team. The successful candidate will be responsible for manual testing, automated regression testing, and load testing, contributing to the delivery of top-quality products. This role reports to the PayU SA Engineering...

The Opportunity One of the biggest untapped markets in fintech is personal financial advice. It’s also one of the toughest domains to crack. If you’re looking to build a successful career and make an impact on the lives of many South Africans, this opportunity is for you. What are we all about? LifeCheq is a fintech company specializing in personal finance, operating throughout South Africa. Our distinct approach to financial advice and our market-leading advice platform has redefined the category. We’re gearing up to scale our operations significantly in an exciting new chapter. Our technology touches consumers, financial advisors and large enterprise institutions. The vision for our advice platform is to become one of the most transformative technology platforms in South Africa’s financial services landscape. In this role, you will be a pivotal player at an important point in our journey. We mainly use Clojure for our backend, supplemented by ClojureScript and TypeScript...

Prodigy Finance - Who We Are: Prodigy Finance is a platform that delivers socially responsible financial services, making it possible for students from more than 150 countries to fulfil their dream of studying at the world’s top universities and schools by financing their international postgraduate studies whilst delivering competitive financial and social returns to alumni, institutional and private investors. This borderless and innovative model enables education loan financing to students from across the globe whilst using predicted post-degree affordability rather than present-day salary. Since 2007, Prodigy Finance has extended over US$1.7 billion through the platform to fund over 29,000 students. We are funded by some of the best pre-eminent institutions in the world, including Index Ventures, Balderton Capital, RMIH, Credit Suisse, Deutsche Bank and more recently, DFC and CPP. Why this is an amazing opportunity: This role is perfect for an experienced, confident and...