Nedbank
Cape Town, South Africa
Requisition Number-130186 Closing Date- 30 November 2023 Location V & A Waterfront Job Family Sales and Service Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST) Job Purpose To uncover, troubleshoot and solve client needs relating to bank systems, processes and technical constraints using digital and technical expertise in order to meet business goals with the intent to exceed client expectations. Job Responsibilities Client Engagement Exceed client expectations by offering the right service and the right solution. Build and maintain long-standing relationships with clients by using digital and technical expertise toresolve escalated client problems. Foster mutual trust and confidence through providing expert client service. Educate clients and potential clients on how to subscribe and service their account on the Nedbankself-service platforms. Understand client needs through connecting and delivering financial...