5 customer service jobs in Cardiff

Customer Service Representative Ready to embark on an exciting journey of customer care excellence? Look no further! We are on the hunt for a passionate and dynamic Customer Service Representative to join our growing team. As a pivotal member of our organisation, you'll be the voice of our brand, creating unforgettable experiences for our valued partners. If you thrive on problem-solving, have a knack for empathetic communication, and possess a deep commitment to customer satisfaction, this is the job for you! Join us in delivering top-notch support and take your career to new heights in an innovative and customer-centric environment. Responsibilities – I want to and can do that! As a Customer Service Advisor at Coincover you’ll be mostly reviewing identification checks for our end-user accounts Responding to customer queries via phone, email and webchat Making changes to customers details Provide accurate information to customers about their policy Dealing...

Customer Service Representative Ready to embark on an exciting journey of customer care excellence? Look no further! We are on the hunt for a passionate and dynamic Customer Service Representative to join our growing team. As a pivotal member of our organisation, you'll be the voice of our brand, creating unforgettable experiences for our valued partners. If you thrive on problem-solving, have a knack for empathetic communication, and possess a deep commitment to customer satisfaction, this is the job for you! Join us in delivering top-notch support and take your career to new heights in an innovative and customer-centric environment. Responsibilities – I want to and can do that! As a Customer Service Advisor at Coincover you’ll be mostly reviewing identification checks for our end-user accounts Responding to customer queries via phone, email and webchat Making changes to customers details Provide accurate information to customers about their policy Dealing...

Are technology glitches and hiccups your arch-enemy? Are you the go-to problem solver in your circle for tech problems? If you're passionate about unraveling tech conundrums and transforming frustration into fascination, we've got the perfect opportunity for you! Responsibilities – I want to and can do that! Providing first class technical support to internal and external clients Diagnosing and troubleshooting a wide range of technical and support issues. Owning issues through to resolution, within agreed time limits Properly escalating unresolved issues to appropriate internal teams Providing prompt and accurate feedback to customers Prioritising and manage several open issues at one time Procurement and Rolling out new equipment for users Documenting technical knowledge, identifying recurring faults and help drive improvement Maintaining great relationships with clients Gaining exposure to, and working on exciting and challenging projects outside of first line...

Are technology glitches and hiccups your arch-enemy? Are you the go-to problem solver in your circle for tech problems? If you're passionate about unraveling tech conundrums and transforming frustration into fascination, we've got the perfect opportunity for you! Responsibilities – I want to and can do that! Providing first class technical support to internal and external clients Diagnosing and troubleshooting a wide range of technical and support issues. Owning issues through to resolution, within agreed time limits Properly escalating unresolved issues to appropriate internal teams Providing prompt and accurate feedback to customers Prioritising and manage several open issues at one time Procurement and Rolling out new equipment for users Documenting technical knowledge, identifying recurring faults and help drive improvement Maintaining great relationships with clients Gaining exposure to, and working on exciting and challenging projects outside of first line...

Ready to unleash your analytical prowess and drive product excellence in an Agile environment? Look no further! We are seeking a dynamic and skilled Agile Product Analyst to join our innovative team. As a key player in our Product team, you'll work hand in hand with our visionary Product Owner, translating ideas into actionable requirements and steering the product development process towards success. If you thrive on unraveling complex business challenges, possess a passion for product strategy, and thrive in a collaborative, fast-paced atmosphere, this is the opportunity you've been waiting for! Join us in shaping the future of our cutting-edge products and be the driving force behind our mission to deliver top-notch solutions in an ever-evolving market. Responsibilities – I want to and can do that! Analyses prospective, and selected, market problems (opportunities) to provide data-backed insight scope and detailed definition. Supports Product Managers to understand...