9 customer service jobs in Copenhagen

About The Job You will manage the Client support content team within the Digital Client Support area, which focuses on the digitalization of the customer support experience for the Saxo Group. The ‘Client support Content’ team focuses on creating and managing help articles and videos for our help.saxo website, which serves as the backbone for our AI assistant and platform support. You will be pivotal in enhancing the client journey by providing relevant, clear, and always up-to-date content to address any inquiries. We aim to offer our clients world-class service and support through accurate, relevant, engaging, and client friendly content via our digital support channels (help.saxo website, chatbot/AI assistant, platform support features), ensuring they get the help they need to navigate through our wide range of products and services. Among Others You Will Be Responsible For Work closely with the Head of Digital Client Support to focus on the...

Join Our Dynamic Team! Are you ready to contribute to a fast-growing international FinTech company that's redefining global finance? At Inpay , we’re on a mission to simplify cross-border payments and we’re looking for a Funds Management Specialist to play a crucial role in our journey. If you bring treasury experience, thrive in a fast-paced environment, and have a passion for numbers and currencies, we’d love to hear from you. The Role: As a Funds Management Specialist , you will join our dedicated funds management team in central Copenhagen . You will be part of a core function responsible for overseeing liquidity and executing payments, helping ensure Inpay's seamless financial operations. You'll collaborate closely with both internal departments and external stakeholders, working cross-functionally as a true team player. Your primary responsibilites: Monitor and manage company liquidity across multiple currencies and accounts. Execute multi-currency payments...

About Us And Our Team The Nets | Nexi eCommerce unit is European in scale, yet local in nature. Our ambition is to be the leading e-commerce provider in Europe, expanding on our existing leading position in the Nordics, Italy, and Poland. We believe that to do so, we need to be Fintech at heart and have strong local presence and expertise. This ambition is supported by a strong multinational team and a substantial investment in R&D. Job Description Why join us in 2025? Just think of all the virtual shopping platforms, online stores, digital wallets, QR code payments and the contactless payment technology that stands behind them; this is all technology we use daily, the technology that will mark our future. By joining our team, you will be shaping the future of digital payments with us, working in a modern, innovative, and ever-changing environment. As we come from the merger of numerous companies globally, the opportunity to grow, learn and share expertise with...

Are you a curious Development Engineer ready to take part in digital and operational transformation through the implementation of advanced technologies, to enhance automation, integration, and efficiency across financial systems? Then you might be the one we are looking for. Banking Circle is a truly international and vibrant company with more than 600 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy. About the role We are looking to hire a Development Engineer skilled to join our new tech team in our global CFO unit, responsible for critical systems and integrations supporting the CFO suite, including currently MSFO, ServiceNow, expense management, corporate cards, Egencia, and bank integrations. In this role you will be joining us on...

About The Job Do you have experience with procurement and category management? Do you get motivated by working in an environment where you challenge status quo and constantly strive to generate value? Then you are the one we are looking for to join our Group Procurement team in Copenhagen. As our new Category Manager, you will be linked to a business division within Saxo. You will be responsible for covering multiple categories on group level and it will be your responsibility to work closely with the business in all procurement and contractual negotiation activities all supporting our overall strategic ambitions. Group Procurement Is a Part Of Group Finance And Legal. The Team Consists Of Members Located In Headquarter In Hellerup And Our Office In Amsterdam. Group Procurement Acts As a Partner To The Business And Supports The Business By Always Making Sure That Saxo Work with vendors and partners who meet our demands on quality, price, service and efficiency while meeting...

Are you a self-driven independent Software Developer with a can-do attitude and a special talent for understanding and optimizing workflows and data to create value adding solutions? - Then this might be the perfect opportunity for you. Banking Circle is a truly international and vibrant company with more than 600 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy. About the role We are looking to hire a skilled Software Developer to join our Business Applications Infrastructure team in either Copenhagen, London or Luxembourg reporting to the Business Applications Infrastructure Team Lead. In this role you will get the chance to work on reinforcing our internal setup by building system features that enable colleagues in operations to...

About The Job We are looking for an experienced AML candidate who is a dedicated professional and wants to learn and grow with us. You will become part of a department with colleagues from diverse professional backgrounds, within financial crime prevention, such as transaction monitoring, trading surveillance and fraud. As a Senior AML Surveillance Specialist, you will play a pivotal role in maintaining and improving our procedures and work instructions, develop training material and perform training as well as performing risk-based reviews on transaction monitoring alerts and other aspects of customer activity to identify any suspicious patterns. You will conduct thorough investigations and report to the FIU if unusual transactions, patterns, or suspicions of terrorist financing, money laundering, tax evasion, or fraud cannot be dismissed or explained. Participation in projects and working with continuous improvement is also a part of the role, since we are constantly...

Are you ready to take your career to the next level in a vibrant and international setting? Saxo is expanding its 1st line Tax Compliance function in Operations, and we're on the lookout for talented individuals to join our team of experts. About The Job As a part of our team, you'll play a crucial role in navigating the complex global tax landscape, focusing on client taxes. You'll engage with diverse global legislations such as the Qualified Intermediary (QI) regime, FATCA, and OECD standards. This is your chance to be at the forefront of ensuring top-notch customer experience while ensuring compliance. Depending on your profile you will drive activities across jurisdictions to ensure that Saxo is compliant with all relevant legislation, market practices and internal rules. At Saxo, we pride ourselves on fostering a growth-embracing culture. You'll thrive in a dynamic, ambitious, yet informal and welcoming work environment. We're committed to your personal and professional...

Think of the digital tools we use daily - from virtual shopping to contactless payments. They're shaping our future. Join us in influencing the future of digital payments in an innovative environment. With our global merger, the opportunities for personal growth and collaboration are immense. If you join us in the role of Senior Digital Marketing specialist, this is what you can expect from us : Attractive salary and an overall competitive package Well-structured training for the job and constant support from your manager Hybrid way of working Flexible work hours Home equipment allowance Equipment needed for the role (laptop and mobile phone, including monthly mobile phone subscription) Private health insurance Healthcare cost reimbursements Sponsored sports activities Voluntary pension fund (company-sponsored retirement plan or pension) Referral bonuses for recommending new team members to join the company About The Role We are...