13 customer service jobs in Dubai

The Customer Support Representative will join our international team at our headquarters in Dubai. He/she will be working with a diverse and multinational team to help with the company’s projects and customer servicing efforts. Responsibilities: Handle all client queries via live chats, emails and phone calls for the company's group; and other customer service duties assigned by the Customer Support department. Understand, investigate, and resolve all client's complaints by following the internal procedures. Process appropriate verification procedures based on types of clients, and handle various issues in the best interest of both the customer and the company. Act as the initial point of contact for existing clients and assist them with all their queries and coordinate with the other departments. Provide information to potential customers in regards to the company's various services and products. Update the CRM system regularly and accurately. Requirements:...

The Senior Sales & Account Manager should have Forex and CFDs experience is willing to join our international team at our headquarters in Dubai. He/she will be working with a diverse and multinational team to expand the company’s client base and enhance the revenue generation, while searching and identifying areas for business development as well as networking opportunities. Job Responsibilities: Generate revenue and expand the retail and partnership in the Forex, Gold, and CFDs business through several online and offline channels and an active personal client database. Meet clients, present, and explain the company’s products, support the process of meetings targets, and equip management with market feedback. Establish and maintain business relationships with all clients to ensure long-term retention and build a network of future prospects. Identify and network with existing and future clients, generate business for existing accounts, achieve profitability, and...

The Senior Sales & Account Manager should have Forex and CFDs experience is willing to join our international team at our headquarters in Dubai. He/she will be working with a diverse and multinational team to expand the company’s client base and enhance the revenue generation, while searching and identifying areas for business development as well as networking opportunities. Job Responsibilities: Generate revenue and expand the retail and partnership in the Forex, Gold, and CFDs business through several online and offline channels and an active personal client database. Meet clients, present, and explain the company’s products, support the process of meetings targets, and equip management with market feedback. Establish and maintain business relationships with all clients to ensure long-term retention and build a network of future prospects. Identify and network with existing and future clients, generate business for existing accounts, achieve profitability, and...

The Senior Sales & Account Manager should have Forex and CFDs experience is willing to join our international team at our headquarters in Dubai. He/she will be working with a diverse and multinational team to expand the company’s client base and enhance the revenue generation, while searching and identifying areas for business development as well as networking opportunities. Job Responsibilities: Generate revenue and expand the retail and partnership in the Forex, Gold, and CFDs business through several online and offline channels and an active personal client database. Meet clients, present, and explain the company’s products, support the process of meetings targets, and equip management with market feedback. Establish and maintain business relationships with all clients to ensure long-term retention and build a network of future prospects. Identify and network with existing and future clients, generate business for existing accounts, achieve profitability, and...

About Moove Moove is on a mission to democratise vehicle ownership for over 1 billion Africans who have limited or no access to vehicle financing resulting in the lowest per capita car ownership in the world. We are building the largest full-service mobility fintech in Africa, offering vehicle loans, vehicle insurance and other financial services to mobility entrepreneurs. We are Uber’s exclusive vehicle financing and vehicle supply partner in sub-Saharan Africa providing revenue-based vehicle financing to Uber’s driver-partners. In less than one year, Moove-financed cars have completed almost a million Uber trips across the continent. About The Role Reporting directly to the VP, Global Head of Finance the Strategic Finance and FP&A Director You will play a critical role in driving the company by owning group strategic financial reporting, setting our operating plan and forecasts, and building a top-tier Strategic Finance team. What You Will Be Doing Team: Build and...

The Social Media Marketing Specialist will join our international team at our headquarters in Dubai. They will be responsible for developing and executing a social media strategy that aligns with Multibank's business goals. They will create and curate engaging content for social media platforms, monitor and report on the performance of social media campaigns, and collaborate with other teams to ensure brand consistency. Key Responsibilities: Develop and execute a social media strategy that aligns with the company's business goals in the financial services sector. Create and curate engaging content for social media platforms, such as thought leadership articles, infographics, and videos that educate and inform potential clients about the company's products and services. Monitor and report on the performance of social media campaigns, using metrics such as engagement, reach, and website traffic to measure success and adjust tactics accordingly. Collaborate with other teams to...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role We are looking for an IT Solutions Engineer who will be responsible for designing, building, deploying, and maintaining the IT infrastructure. The ideal candidate for this role will be someone who has experience handling off-the-shelf products and managing cloud platforms. What You’ll Be Doing Being responsible for designing, building, deploying, and maintaining the IT infrastructure. Ensuring all the IT systems that support business function efficiently. Installing, configuring and maintaining operating environments. Responding to any problems effectively, speedily and...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role You will be responsible for collaborating with our multicultural, distributed team to work on a variety of internal and client-facing products in the mobility and fintech spaces. What You’ll Be Doing Creating detailed solutions that solve real user problems by creating wireframes, high-fidelity designs and interactive prototypes Cooperating directly with the development team and providing handover Working on mobile and web-based products Ensuring a high-quality output of your work Helping to develop an internal design system Conduct research, user test and interviews with...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role This role will contribute to establishing standard processes and procedures critical to data governance including data management, curating and extending the data taxonomy catalog and quality scorecard, and communicating the strategic and operational progress of data management to data owners and the steward community. Data governance program manager will need to have strong communication skills in order to interact with internal and external stakeholders. Responsibilities Develop and implement a company-wide Data Governance and data life cycle management program Establish and...

We are looking for a Senior Finance Manager to join our international team at our headquarters in Dubai. He/she will be working with a diverse and multinational team to help with the company’s projects by servicing the strategic financial needs of internal customers and to lead and develop the provision of their accountancy. The Senior Finance Manager will bring onboard professional expertise in origination, syndicate, structuring, strategy, and reconciliation. Responsibilities: Improve and audit all the transactions with regards to the client’s funds and withdrawals Follow up with client’s payment channels and methods, check for fraud and reconcile the general ledger Reconcile client’s funds account Monitor and track the completion status of all reconciliations and ensure completion on time Prioritize client’s accounts according to risk ranking Leading the provision of financial direction as well as supporting and analyzing the payment solutions and projects...

About Moove Moove is on a mission to democratize vehicle ownership for over 1 billion Africans who have limited or no access to vehicle financing resulting in the lowest per capita car ownership in the world. We are building the largest full-service mobility fintech in Africa, offering vehicle loans, vehicle insurance and other financial services to mobility entrepreneurs. We are Uber’s exclusive vehicle financing and vehicle supply partner in sub-Saharan Africa providing revenue-based vehicle financing to Uber’s driver-partners. In less than one year, Moove-financed cars have completed almost a million Uber trips across the continent. About The Role Moove is looking for an experienced and dynamic Financial Planning & Analysis Manager. In this exciting role you will be working alongside the Teams of Finance, Commercial and Operations, supporting the entire business to ensure we prioritise our resources and allocate activities to where we get the best return on our...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role We are looking for an IT Solutions Engineer who will be responsible for designing, building, deploying, and maintaining the IT infrastructure. The ideal candidate for this role will be someone who has experience handling off-the-shelf products and managing cloud platforms. What You’ll Be Doing Being responsible for designing, building, deploying, and maintaining the IT infrastructure. Ensuring all the IT systems that support business function efficiently. Installing, configuring and maintaining operating environments. Responding to any problems effectively, speedily and...

About Moove Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector. About The Role This role will contribute to establishing standard processes and procedures critical to data governance including data management, curating and extending the data taxonomy catalog and quality scorecard, and communicating the strategic and operational progress of data management to data owners and the steward community. Data governance program manager will need to have strong communication skills in order to interact with internal and external stakeholders. Responsibilities Develop and implement a company-wide Data Governance and data life cycle management program Establish and...