16 customer service jobs in İstanbul

Description Position at WorldFirst Job Description Driving the business growth with a key focus on improving the onboarding journey and tracking client conversion rates. Collaborate with international Product teams & international Service teams (eg Legal, Compliance, Customer Service, Onboarding etc) ) to define, develop, improve and implement processes, policies and/or system related solutions. Collaborate with partners and internal teams to produce relevant marketing material, assess product solution requirements and on-site and remote partner training and support requirements Drive business requirements to address issues along with clear implementation strategies – with a focus on solving client pain points for clients intending to expand internationally (eg opening subsidiaries across different countries). Be responsible for user growth - formulating and implementing product growth strategies based on client and market insights. Leverage user growth tools and...

What we do? We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants. Payten Turkey is looking for Technical Support Specialist for its Payment Gateway Unit for our Maslak İTÜ office. About Us: https://www.payten.com/tr/ We are looking for a skilled and highly motivated Technical Support Specialist who will take part in Payten (a member of Asseco) which builds payment gateway technology and solutions in Turkey. As the Technical Support Specialist you will be an integral part of the Operations team and will be responsible for customer support. The ideal candidate for this role would be able to successfully multitask between different types of customer service requests over email, phone, and ticketing systems. About Your Role: · Provides first contact and incident resolution to customers for Payment Gateway Application problems. Includes both customer telephone support as well as...

Company Description Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. Job Description Devexperts is looking for a new addition to the Account Management unit who will contribute to the retention, development, and upsell of key accounts at the company. The Account Manager's responsibility is to maintain great customer relations and to strategically develop the key accounts into larger revenue streams. We Expect The Account Manager To Onboard, maintain and develop key accounts, Establish and maintain healthy business relationships with the customer company and its key decision-makers, Work hand in hand with the Project Managers and teams in order to deliver projects timely and efficiently, Maintain...

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! What You’ll Do? Develop innovative organic marketing approaches and execute creative ways of getting more potential customers into our outreach flow,...

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! What You’ll Do? Develop Papara product marketing operation to increase awareness and adoption of our services and products, Create demand for products...

What we do? We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants. Payten Turkey is looking for Technical Support Specialist for its Payment Gateway Unit for our Maslak İTÜ office. About Us: https://www.payten.com/tr/ We are looking for a skilled and highly motivated Technical Support Specialist who will take part in Payten (a member of Asseco) which builds payment gateway technology and solutions in Turkey. As the Technical Support Specialist you will be an integral part of the Operations team and will be responsible for customer support. The ideal candidate for this role would be able to successfully multitask between different types of customer service requests over email, phone, and ticketing systems. About Your Role: · Provides first contact and incident resolution to customers for Payment Gateway Application problems. Includes both customer telephone support as well as...

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! What You’ll Do? Creation of a large volume customer portfolio in line with the company's goals, Realization of product promotion and sales for large...

About Fiat Republic Fiat Republic is a London-based, remote-friendly fintech dedicated to bringing mainstream banking to the world of digital assets. Founded in 2021, the company has quickly established itself as a leading provider of banking and payment infrastructure for cryptocurrency companies. Our Mission Fiat Republic's mission is to bridge the gap between traditional finance and digital assets by providing cryptocurrency businesses with a single API to create bank accounts in multiple fiat currencies, access local bank payment rails, and manage FX and liquidity operations. We are a highly regulated business, with electronic money and money service business licenses in the UK, EU, US and Canada. As such, we speak fluently in the language of traditional finance but, at the same time, think about and are excited by crypto and blockchain technology. Our Platform The Fiat Republic platform is built with a developer-first ethos, making it easy for crypto platforms to...

Papara has been on a mission to create the best financial experience for its users. With over 22 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! What You'll Do? Building product(s) with world-class customer experiences and understanding the full life cycle of a customer, Taking responsibility...

FairMoney is a credit-led mobile bank for emerging markets. The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. You will be working as a Mobile Software Engineer in our Technology Division, which is now composed of 75+ people in Lagos, Bangalore, Paris, Türkiye, and remotely across the globe.We are building Engineering centres of excellence across multiple regions and are looking for smart, talented, driven engineers. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years. To gain deeper insights into FairMoney's pivotal role in reshaping Africa's financial landscape, we invite you to watch informative video. About the Role The role is to develop new service functionality for our iOS application that powers the interaction between our Mobile-first Microfinance bank and our...

Your role: Product Manager - Payment Systems (Hybrid) Location: Istanbul / Turkey Who we are? Ozan SuperApp is ready to meet with you. Ozan SuperApp allows you to open TRY and foreign currency accounts in seconds and start sending and receiving money right away. Enjoy the confidence of managing your money with just one click wherever you are. Fast, safe, and 24/7. Ozan SuperApp services include offering prepaid card services to its users, opening an e-money account, money transfer, creating a virtual card, QR code payment, local and international bill payment and purchasing game code safely and within seconds. In addition to these solutions, Ozan SuperApp brings SMEs together with financial services with its Virtual POS and Mobile POS products. How are we building our teams? We value self-starters who excel in their fields and are always eager to learn. At Ozan, you’ll find an environment where hard work and curiosity are rewarded with rapid skill development and deep...

FairMoney is a credit-led mobile bank for emerging markets. The company was launched in 2017, operates in Nigeria & India, and raised close to €50m from global investors like Tiger Global, DST & Flourish Ventures. You will be working as a Mobile Software Engineer in our Technology Division, which is now composed of 75+ people in Lagos, Bangalore, Paris, Türkiye, and remotely across the globe.We are building Engineering centres of excellence across multiple regions and are looking for smart, talented, driven engineers. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years. To gain deeper insights into FairMoney's pivotal role in reshaping Africa's financial landscape, we invite you to watch informative video. About the Role The role is to develop new service functionality for our iOS application that powers the interaction between our Mobile-first Microfinance bank and our...

What we do? We are building the future of payment technologies. We are developing a powerful payment platform that enables ecommerce for online merchants. Payten is looking for Treasury Manager to ensure efficient day-to-day treasury operations, be responsible for cash management, FX dealing, cash forecasting, and treasury projects in alignment with overall ASEE strategy and goals, resulting in fulfilling quarterly and yearly financial targets. About Us: https://www.payten.com/tr/ About Your Role: Managing treasury operations and controls (cash pooling/sweeping, forex hedging, etc). Overseeing cash and liquidity management through cash flow planning and forecasting. Responsible for the determination of cash requirements, cash concentration, short & long-term cash investments and maintenance of appropriate cash flow, focus to profit maximizing opportunities. Working with management in the ongoing refinement of cash flow forecasting models in a low liquidity....

You will be working as a Senior Software Engineer as a part of our Technology & Engineering division, which is now composed of 75+ people in Paris. Germany, Poland, Turkey and remotely across the globe. We are building Engineering centers of excellence across multiple regions and are looking for intelligent, talented, and driven engineering leaders. This is a unique opportunity to lead one of our core engineering teams during fast growth. The role is mainly remote with occasional office visits. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years. We are looking forward you to working on: Developing high-quality features by working with our Product team to better serve customers; Building a platform on which each market can plug its specific features while maintaining a solid common core product; Tackling complex financial processes with the right patterns and appropriate...

You will be working as a Senior Software Engineer as a part of our Technology & Engineering division, which is now composed of 75+ people in Paris. Germany, Poland, Turkey and remotely across the globe. We are building Engineering centers of excellence across multiple regions and are looking for intelligent, talented, and driven engineering leaders. This is a unique opportunity to lead one of our core engineering teams during fast growth. The role is mainly remote with occasional office visits. This is a unique opportunity to be part of the core engineering team of a fast-growing fintech poised for more rapid growth in the coming years. We are looking forward you to working on: Developing high-quality features by working with our Product team to better serve customers; Building a platform on which each market can plug its specific features while maintaining a solid common core product; Tackling complex financial processes with the right patterns and appropriate...

Papara has been on a mission to create the best financial experience for its users. With over 20 million users, we are a leading fintech company based in Turkey. We provide fast, simple, affordable, and fun financial services. In short, we are the future of banking and finance. We use design and technology to give our users the financial experience they deserve. Since we succeed nationally, we are now on a mission to bring our expertise to the global scale to make millions of transactions every day. Papara offers you an opportunity to use the latest technologies to build scalable, high-performing financial services by using the latest technologies. You will work in a fast-paced environment and be part of a team that constantly develops and renews itself. If you share that passion and believe in our mission, come and join us! What You’ll Do? Lead the field sales team, monitor their performance, and ensure they achieve their targets. Plan and oversee the sales processes for...