30 customer service jobs in Kraków

About Finom Finom is a European tech startup headquartered in Amsterdam—and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform. Over the past two years, our team has fuelled exponential growth, securing $50 million in investments and propelling us into hyper-growth mode. We’re on track to become a unicorn start-up, backed by global funds like General Catalyst (known for supporting Airbnb, HubSpot, KAYAK, and Stripe). Finom has expanded its reach across 10+ EU countries, with a strong presence in key markets like Germany and France. At Finom, we’re not just redefining the entrepreneurial experience—we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an...

So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Dealing Support Analyst Your role in the Team's success Trading is the core of the IG business and is a data rich environment. As a member of the Trading/Quants team you will be close to the core of the IG business. You will...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role The Financial Crime Operations department is at the forefront of...

As a Customer Support Specialist, you will act as the first point of contact for our B2B customers, troubleshooting, analyzing, and prioritizing incoming requests such as technical issues and questions. You will also collaborate with internal stakeholders to provide insights, data, and the customer perspective to drive improvements. What you'll do: After an intensive training program to familiarize yourself with our software’s functionalities, respond promptly and professionally to customer inquiries via email and phone, prioritizing issues based on urgency. Help customers use our SaaS products, providing guidance on functions and back-end operations. Offer support for technical issues related to Billtrust software and systems. Work with Account Management, Customer Value Management, and Product Development teams to address customer needs and enhance their experience. Use customer feedback to proactively suggest product and process improvements. Identify customer...

Are you passionate about delivering real value to an organization using advanced techniques in data science and machine learning? We are looking for a talented senior data scientist to work in our Data Science team. The role presents an opportunity for you to partner with stakeholders across all areas of the business including marketing, risk, customer services and quants, to deliver impactful data products using state of the art machine learning techniques. Who We Are Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are...

Overview Permanent, full-time, hybrid. Connecting clients to markets – and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Business Segment Overview: A Swift-accredited service bureau and member, our Payments division provides NGOs, institutions, and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies. Technology Ecosystem:...

Overview Permanent, full-time, hybrid. Connecting clients to markets – and talent to opportunity. With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Business Segment Overview: A Swift-accredited service bureau and member, our Payments division provides NGOs, institutions, and non-profits the ability to make a local difference, globally – with transparent pricing across 180+ countries and 140+ currencies. Technology Ecosystem:...

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! Join us and: Give yourself a chance to work on a critical leadership role in OANDA finance department. Boost up your career in the FinTech industry, in a company with 25+ years of market leadership. Be responsible for the regulatory reporting and accounting of OANDA European entities. Manage a team of 3 direct reports which may expand in the future! How do we work? The European Controller & Regulatory Reporting Manager is a critical leadership role responsible for ensuring the accuracy, integrity, and compliance of all regulatory reporting and accounting of our European entities. This role will oversee the development, implementation, and maintenance of...

Job Title Risk Senior Analyst Job Description So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your team Ready to lead in the fast-paced financial markets? Join the IG Group Risk Team as a Senior Risk Analyst and drive our risk strategy for EU Markets with passion and ambition. Leverage...

Job Title Senior Mobile Engineer (Android) Job Description As a Senior Mobile Engineer, you'll be part of an engineering team building technology that powers our retail brokerage business. We prioritize the quality of our customer-facing applications. Our architecture is consistently evolving as our business grows and we face different technical challenges, but always with a focus on practicality and performance. Our team operates across multiple time zones, spanning the US and Europe, fostering a culture of asynchronous collaboration and inclusive communication. So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better...

Join our dynamic team as a Senior iOS Engineer and play a crucial role in enhancing and innovating our mobile trading platform, used by hundreds of thousands globally. Help us maintain our high standards and drive our mobile-first strategy forward.  So who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we...

Overview Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Business Segment Overview: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Technology...

Join our dynamic team as a Senior iOS Engineer and play a crucial role in enhancing and innovating our mobile trading platform, used by hundreds of thousands globally. Help us maintain our high standards and drive our mobile-first strategy forward. So who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive...

Overview Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Responsibilities Position Purpose : As a Product Designer, you will play a critical role in crafting the future of...

tastytrade is looking for a Full-stack Software Engineer to join our team of engineers that builds out the technology that powers our retail brokerage and supports our other business initiatives. We care about the speed and stability of our back-end systems as much as we care about the customer-facing applications we build. Our architecture is consistently evolving as our business grows and we face different technical challenges, but always with a focus on practicality and performance. You'll help by taking on ownership of current website capabilities as well as working on green field projects across our US entities, and troubleshooting issues as they arise. Our engineers work with a plethora of tools including C++, Java, JavaScript, and Ruby. You'll work primarily in TypeScript, React.js and Java, but will have opportunities to expand your skill set into areas where your interests and our technology intersect. So, who are we? Hello, we’re IG Group. We are a...

Who we are Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth. Your role in the Team The Marketing Operations & Translation Project Manager is a dual-focused role responsible for planning, executing, and delivering marketing initiatives while also managing technical translation operations....

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! Join us and: Be on a team that’s responsible for company-wide top priority projects. Boost your career in a FinTech company. Contribute both personally and leading a strong engineering team Work on an award-winning platform that processes billions of dollars every day. How do we work? The Data Product Manager is responsible for setting the strategy and roadmap of one or more data products while working in close collaboration with internal and external stakeholders. This role requires high-level expertise in product management and data engineering/analytics. The Data Product Manager forges productive working relationships internally and externally, and...

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! Join us and: Give yourself a chance to work on a critical leadership role in OANDA finance department. Boost up your career in the FinTech industry, in a company with 25+ years of market leadership. Be responsible for the regulatory reporting and accounting of OANDA European entities. Manage a team of 3 direct reports which may expand in the future! How do we work? The European Controller & Regulatory Reporting Manager is a critical leadership role responsible for ensuring the accuracy, integrity, and compliance of all regulatory reporting and accounting of our European entities. This role will oversee the development, implementation, and maintenance of...

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! Join us and: Work on an award-winning platform that processes billions of dollars every day. Be on a team that’s responsible for company-wide top- priority projects. Boost your career in a FinTech company. How do we work? We are looking for a C# Software Engineer to help us design and build cutting-edge financial solutions for our customers and to support the company’s operations. The services you build will process massive amounts of events/data and integrate with many internal and external systems in near real-time. You will be working with other Software Engineers and Software Architects, Product Managers from different locations (Canada, Poland, UK,...

As a Senior Mobile Engineer, you'll be part of an engineering team building technology that powers our retail brokerage business. We prioritize the quality of our customer-facing applications. Our architecture is consistently evolving as our business grows and we face different technical challenges, but always with a focus on practicality and performance. Our team operates across multiple time zones, spanning the US and Europe, fostering a culture of asynchronous collaboration and inclusive communication. So, who are we? Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base....