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37 Forex & Fintech jobs found

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OANDA
23/05/2022
Full time
Senior Site Reliability Engineer
OANDA Krakow, Poland
Position Summary As a Senior Site Reliability Engineer (SRE), you will be playing a critical role in providing technical expertise and leadership to our engineers to ensure reliability, scalability and maximum uptime of OANDA’s systems. You will be responsible for building, integrating and managing tools to continue improving the performance of Company’s products in on-premise and cloud environments. The perfect candidate for this role has a strong systematic data-driven approach and a strong passion for reliability best-practices including observability, automation, high-availability, fault tolerance, and full-lifecycle ownership. Responsibilities Champion a culture of shared service ownership within your development team. Tap into your passion for eliminating repetitive manual processes (toil) using automation and apply this through infrastructure-as-code and configuration management tools (Ansible, Terraform, Helm). Enable your team to make...
StoneX Group Inc.
23/05/2022
Full time
Network Operations Engineer
StoneX Group Inc. Krakow, Poland
Position Purpose: Deliver top tier Global Network infrastructure support. This will include working with business and technology groups to ensure their needs are meet. As part of this position the individual must also work to drive operational designs to completion. Primary Accountabilities/Responsibilities: Plan, design, and develop local area networks (LANs) and wide area networks (WANs) across the organization. He or she will ensure proper installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links as well as accurately analyze and resolve network hardware and software problems in a timely manner. Provide a high level of technical leadership for the company LAN and WAN environment. Provide research and recommendations for network operating procedures and standards to assure optimum network systems availability and performance. Perform independent research prepare direction papers for the LAN and...
OANDA
16/06/2022
Full time
Team Lead (Customer Service/AML/KYC/Compliance)
OANDA Krakow, Poland
About the role Based in Krakow the Account Onboarding Team Leader will organize and supervise the workload of the Krakow onboarding team during evening shift as well as be responsible for the review of incoming client applications acting as first point of contact during evening shift, liaising with other departments for any urgent matter and responding to client inquiries in the client’s own language when possible. What will be your scope of duties? Distribution, completion and supervision of all onboarding tasks assigned to the Krakow based Onboarding Team. Act as point of contact for escalations or any urgent matter within Onboarding Department. Employee performance management by identification of team members’ strengths and weaknesses and actioning accordingly. Workforce management, including scheduling, introducing changes to improve turnaround time on onboarding applications and queue management. Maintain a good working relationship with Sales, Funds, Compliance...
IG Group
01/07/2022
Full time
Senior Platform Operations Engineer
IG Group Krakow, Poland
Job Responsibilities: This role requires you to work on Linux systems and their associated services which provide the capability for IG to run their trading platform. Team responsibilities include daily troubleshooting and resolution of incidents, operational maintenance and support for proactive and preventative analysis of Production and Development systems. Managing the Linux Infrastructure and web technologies Patching and upgrades of Redhat Linux OS and server firmware. General Redhat Linux system administration and networking. Troubleshooting and Issue Resolution of OS and network stack incidents. Configurations management using puppet and version control. Systems monitoring and availability. Web applications and application routing. Web-site infrastructure, content delivery and security. Day to day responsibilities will include: Completing service requests, Responding to Incidents and Problems Providing day to day support and...
OANDA
30/06/2022
Full time
Senior Data Scientist
OANDA Krakow, Poland
About the role: The Senior Data Scientist is part of a cross-functional Data team made up of data scientists, data and software architects, software engineers, and business reporting analysts spanning the globe. The Senior Data Scientist works on analytics projects based on the company's business requirements in different domains such as NLP and time series prediction and analysis The Senior Data Scientist has ownership over data company-wide, from analytics to global business reporting, manages the entire data lifecycle from extraction to visualization, and works in SQL, Python, R, scikit-learn, Google Cloud BigQuery, Java, and C++ and we are always prototyping new technologies. Responsibilities: Build statistical, predictive, and machine learning models Collection, review, perform cleansing, and reporting of data Help our Marketing, Strategy, Product, Sales, Customer Service, and Trading teams drive growth in the business Develop data-oriented...
StoneX Group Inc.
29/06/2022
Full time
Client Management Representative
StoneX Group Inc. Krakow, Poland
Summary: The purpose of this role is to provide a professional service to current and prospective clients; executing orders, reporting complaints and answering trade related queries whilst keeping within the risk profiles. Key Responsibilities: Handle all client enquiries by telephone, chat and e-mail in a timely and professional manner. Types of enquiries include, but are not limited to, general questions about the products and trading platforms, account opening, funding status and procedures, trade investigations and trade management, and first-line support for the trading platforms. Learn and use proprietary software, trading platforms, systems and other offered products. Identify and investigate platform issues. This includes communicating such issues to other support areas. Work with internal departments to address client issues. This includes, but is not limited to, marketing, sales, compliance, treasury, operations, risk and IT. Demonstrate a high...
Smart Pension
28/06/2022
Full time
IT Support Engineer
Smart Pension Krakow, Poland
Smart is a rapidly growing fintech company transforming the retirement industry for the better. Using our award-winning platform, we build digital products to help people plan for their financial future globally. We’ve gone from a small start-up to a global industry leader with over £2bn in assets under management. At Smart, we're a diverse team spanning across four continents. We’ve grown to a team of over 600 talented people, all dedicated to creating the best experience for our customers and an inclusive workplace for our colleagues. Recently we made it onto Great Places to Work at No.22 and at No.6 for Best Workplaces in Tech 2021 for large companies! Join us to transform retirement, savings, and financial well-being, across all generations, around the world. The role As part of our ongoing growth here at Smart, we are now looking to hire an IT Support Engineer to help set up and maintain our Polish offices As part of Poland based Smart IT team, you will provide both...
Brown Brothers Harriman
24/06/2022
Full time
Application Support Specialist
Brown Brothers Harriman Krakow, Poland
At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you. Join us as an Application Support Specialist! Provide application support with specific focus on the technical features of the applications in the FinTech area. Function as one of the...
TransferGo
13/06/2022
Full time
Customer Care Team Lead
TransferGo Krakow, Poland
TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. Happy employees make happy customers. Not vice versa. Our Customer Support Specialists take exceptional care of our customers so we’re looking for a Customer Care Team Lead in Poland, who can motivate the team, ensure a positive work environment and make sure we...
OANDA
09/06/2022
Full time
Data Scientist
OANDA Krakow, Poland
Position Summary: The Data Scientist is part of a cross-functional Data team made up of data scientists, data and software architects, software engineers, and business reporting analysts spanning the globe. The Data Scientist works on analytics projects based on the company's business requirements in different domains such as NLP and time series prediction and analysis The Data Scientist has ownership over data company-wide, from analytics to global business reporting, manages the entire data lifecycle from extraction to visualization, and works in SQL, Python, R, scikit-learn, Google Cloud BigQuery, Java, and C++ and we are always prototyping new technologies!! Responsibilities: Build statistical, predictive, and machine learning models Collection, review, perform cleansing, and reporting of data Help our Marketing, Strategy, Product, Sales, Customer Service, and Trading teams drive growth in the business Develop data-oriented solutions to help solve complex...
TransferGo
08/06/2022
Full time
Compliance AML Analyst
TransferGo Krakow, Poland
TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. At the moment we’re looking for a Compliance AML Analyst to join the AML Compliance and Fraud Prevention team. Compliance Analysts monitor numerous real-time systems to review high risk customers, transactions, and analyse records to identify and prevent illegal...
OANDA
02/06/2022
Full time
Sales Account Executive (LATAM region)
OANDA Krakow, Poland
We are looking for a focused, eager and determined person to join our Sales Team in Krakow. You should have a passion for providing excellent customer service, be motivated to achieve set targets and be genuinely interested in learning about the FX and CFD markets. But you don't have to be experienced in the financial industry as training will be provided. Join OANDA and support our prospective clients from the LATAM region in their journey with us and our products. We offer you a clear Target and Sales Commission Scheme Plan and opportunity to learn about the financial market. Became a part of the global sales team from the heart of Europe. What will be your scope of duties? Calling and emailing prospective OANDA clients. Meeting or exceeding client conversion targets. Answering prospects questions concerning OANDA’s products and services and documenting all client communications in Salesforce system. Working with New Accounts to assist customers when completing all...
TransferGo
02/06/2022
Full time
Tech Talent Acquisition Partner
TransferGo Krakow, Poland
TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. The Talent Acquisition team plays a critical role in shaping the way we attract the best talent and, to make sure we’re doing that in the best way possible, we’re now looking for a talented Talent Acquisition Partner (Tech) to work in our People team. Here’s...
Billtrust
02/06/2022
Full time
Customer Support Specialist
Billtrust Krakow, Poland
What You'll Do: The Technical Customer Support Specialist is at the core of service delivery for the Billtrust Support organization. Successful candidates exhibit exceptional direct customer service experience, preferably with a Software as a Service (SaaS) background or from a technical industry. As a CSS You'll act as first point of contact for B2B and B2C customers and teams, troubleshooting, analysing and setting the priorities for incoming requests, technical issues and questions. As a Technical CSS you'll also partner with many internal stakeholders to provide them with the customer point of view, fact-based insights and data. Helping our customers use our SAAS products, providing advice about the functions and back-end operations. Helping the development teams with insight in usage of the software and improvements based on customer feedback that will improve the user experience Identifying customer needs and helping customers use specific features Providing technical...
TransferGo
30/05/2022
Full time
Senior Back-End Engineer
TransferGo Krakow, Poland
TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. We are looking for an ambitious and bright engineer who is eager to build and run services for moving money across the globe. If you're looking for a company where you can grow fast both professionally and personally, you might have just found one! As Senior...
WorldRemit
27/05/2022
Full time
Service Desk Engineer
WorldRemit Krakow, Poland
Who we are We’re global, we’re growing and we’re going to need talent to keep up the pace. We’re making payments simpler for over 4m customers worldwide, in over 90 currencies. We’ve been around for 10 years, disrupting the market with a digital payment platform that aims to make sending money abroad as easy as sending a text message.  There’s almost 1,200  of us already hard at work and we love welcoming new people. We’ve got offices across the world, from London to Sydney and 15 locations in between - they’re open for business but right now lots of us are working from home. Want to be part of our global growth story - read on… About the Role Based in London, you'll be part of our Corporate IT team, you will be involved in the first and second line support of all end user computing technologies and tools for a team of ~2000, whilst playing your part in supporting other office service desk team members and delivering Corporate IT projects. The core focus of the role will be...
StoneX Group Inc.
20/05/2022
Full time
Client Management Representative
StoneX Group Inc. Krakow, Poland
Location: Cracow, Poland Salary: Competitive Summary: The purpose of this role is to provide a professional service to current and prospective clients; executing orders, reporting complaints and answering trade related queries whilst keeping within the risk profiles. Key Responsibilities: Handle all client enquiries by telephone, chat and e-mail in a timely and professional manner. Types of enquiries include, but are not limited to, general questions about the products and trading platforms, account opening, funding status and procedures, trade investigations and trade management, and first-line support for the trading platforms. Learn and use proprietary software, trading platforms, systems and other offered products. Identify and investigate platform issues. This includes communicating such issues to other support areas. Work with internal departments to address client issues. This includes, but is not limited to, marketing, sales, compliance,...
TransferGo
19/05/2022
Full time
Engineering Manager
TransferGo Krakow, Poland
TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. We’re looking for a battle-tested Engineering Manager to lead our product team and to help us keep growing. Our mission is to make moving money globally as simple as sending a text, by removing the processes and fees associated with traditional banking...
TransferGo
16/05/2022
Full time
Customer Support Specialist (English and Polish)
TransferGo Krakow, Poland
TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 200 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world—3.5 million of them, and counting. TransferGo is a fast-growing fintech brand, offering online money transfers to over 60 countries across the world with high speeds, low fees and no hassle. We’re a diverse and multilingual bunch of people, working from offices in London, Vilnius, Kaunas, Berlin,...
OANDA
13/05/2022
Full time
Customer Care Team Leader
OANDA Krakow, Poland
About the role Based in Krakow the Account Onboarding Team Leader will organize and supervise the workload of the Krakow onboarding team during evening shift as well as be responsible for the review of incoming client applications acting as first point of contact during evening shift, liaising with other departments for any urgent matter and responding to client inquiries in the client’s own language when possible. Responsibilities: Distribution, completion and supervision of all onboarding tasks assigned to the Krakow based Onboarding Team. Act as point of contact for escalations or any urgent matter within Onboarding Department. Employee performance management by identification of team members’ strengths and weaknesses and actioning accordingly. Workforce management, including scheduling, introducing changes to improve turnaround time on onboarding applications and queue management. Maintain a good working relationship with Sales, Funds,...
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