12 customer service jobs in Kuala Lumpur

About OKX: OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimise their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognised as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. What You’ll Be Doing: Responsible for the daily management of customer service, complete various data...

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. About this job: Interacts with customers to address their inquiries and problems in real-time. Quick responses through live chat and...

About Bybit: Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 10 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strives to be the most reliable exchange for the emerging digital asset class. Bybit's founder and CEO, Ben Zhou, was formerly from XM, one of the world's largest forex and CFD trading brokerage firms. The company comprises professionals from investment banks, tech firms, the forex industry, and early adopters of blockchain. The development team includes talents from Morgan Stanley, Baidu, Alibaba, Tencent, etc. Our core values define us. We listen, care, and improve to create a faster,...

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. About this job: You will be expected to show a high level of technical knowledge and professionalism at all times. Responding to...

About OKX OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. What You'll be Doing: Responsible for on-site real-time management, monitoring business changes, deploying manpower in...

OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. About the Team: This team is part of the Global Customer Service function, where it is at the heart of managing and balancing risk...

IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity. Through our portfolio of communications and connectivity solutions, we focus on solving business challenges and adapting to regulatory changes in the fast-paced global financial markets. This enables our clients to maintain consistent market access, a strong competitive advantage, and enhanced operational efficiency. At IPC, we are committed to attracting, nurturing and promoting diverse talent across our workforce and fostering a sense of belonging within our employee family. We don't just accept differences - it's one of our core values. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply. Come be part of the new team that delivers ground-breaking products for our clients. www.IPC.com Job Responsibilities: Carry out the...

Do you want to be part of a team that makes a difference in people’s lives? We are building a fintech product that focuses on developing solutions for a better tomorrow, redefine financial inclusivity to serve the underserved in our society. As our first flagship product, Paywatch has launched an innovative earned wage access (EWA) product which works with employers and banks to provide employees instant access to earned wages (also known as salary on demand / flexible payroll). We have been recognized by the United Nations, Bank Negara Malaysia, MDEC and regulators throughout Asia for our commitment to social impact and ESG.  We currently have 50+ employees across our 3 offices (Hong Kong, Seoul, Kuala Lumpur) and are expanding our teams throughout Asia!  You will have the opportunity to work with different technologies and bring your ideas to the table to constantly improve the way we do things. In this role, it is essential to be a team player to ensure success in...

With over 2,000 employees of more than 88 nationalities, Exness is the place for global teamwork, incredible leadership, a learning culture, and constant development. Unlimited by time zones, Exnessians from around the world have worked seamlessly together since 2008 to provide our traders with the best possible trading experience. Today, we stand proud with over 300,000 active traders and 3 trillion USD in monthly trading volume. Your role at Exness: You will join our Technology team and will focus on running the production environment by monitoring availability and taking a holistic view of system health. You will improve reliability, quality, and time-to-market of our suite of software solutions.You will measure system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs. Additionally, you will provide primary operational support and engineering for multiple large, distributed software applications. You will: Gather and analyze...

Job Purpose You will be part of our SOC team that utilises modern detections and monitoring solutions in preventing and minimising threats to the business. Our SOC specialists work with SIEM, EDRs, k8s, Vault, Cloud platforms (Azure, AWS, GCP), WAF and actively use DevSecOps approaches to automate routine operations (SecOps, Python/Go). Key Responsibilities Analyse infrastructure of the company and find useful events sources which may aid in threats detection Design events collection, transformation and enriching procedures using our internal data model and infrastructure knowledge Evaluate EDR solutions against adversaries TTPs, find detections gaps and tune configurations Emulate adversary TTPs and various threats to find detection ideas and useful telemetry Conduct detection engineering and threat research to write precise and balanced detection rules Conduct threat hunting exercises using your curiosity and hypothesis-driven approach Constantly tune detection...

It’s 2022 , technology has undergone an accelerated phase as we lived through unprecedented times. The ‘tech-tonic’ shift has reshaped our day-to-day aspects and we, at Boost, aspire to shake things up further in the financial services scene. In the last 5 years, some of our highlights include: made paying for your roti canai directly from your phone screen, made obtaining your loans completely digital in just 3 minutes, made insurance bite-sized and customizable (think – insurance for phone screens?!) The Boost-RHB consortium is building towards a Digital Bank, where we strive to make innovative financial services such as these convenient, transparent, and most importantly accessible to anyone and everyone. We want to enable better living for our customers through our inclusive financial services that can universally serve and be embedded in their daily lives. Join us in creating a roaring future for Malaysia, don’t let this incredible opportunity slip like 2020…too....

About OKX: OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimise their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognised as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. About the Opportunity: The successful candidate will have prior AML transaction monitoring and...