76 customer service jobs in Limassol

Description eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible...

Description eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible...

Description eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible...

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs) and Financial Spread betting. Our business has evolved into a world class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end to end trading experience available, servicing traders of all levels from beginners to institutional level clients. Our Axi values are: Selflessness – we are a team, who know that together we are stronger Trust – we have confidence in our teammates to do the right things for the business and for each other Ambition – we are passionate, focused and driven Accountability – we step up, take ownership, and take pride in our work Respect – we believe everyone is appreciated, included and listened to Position Purpose: As a Client Services Specialist, you will play a pivotal role in delivering...

Description eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible...

eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible according to the...

eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible according to the...

eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, We have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for Customer Service Representatives to join our team! What will you be doing? Be an effective bridge between company and clients Provide first level support to the company’s clients by live chat, e-mail and phone Receive requests for assistance and support and respond with the utmost professionalism possible according to the...

NAGA  is a leading FinTech company, founded in 2015. Our vision is to give all our clients the same opportunity to achieve financial freedom and claim their piece in the markets. Our mission is to make investing simple and accessible to all. At  NAGA,  we are always seeking talented individuals to join our family and pursue a long-term career. If you are a talented, dynamic, performance-driven, and committed individual and would like to join us apply for one of our open positions. We are looking for a dynamic and committed individual to join us as  Head of CRM & Monetization,  to oversee NAGA customers from our different product lines, segmenting them by their motivations and behaviors. This role involves creating monthly and quarterly plans using product features and marketing tools, brainstorming new ideas, and reaching millions of customers. You'll be responsible for revenue and KPIs, driving strategies to keep...

We are seeking a motivated and detail-oriented Conversion Agent to join our dynamic team. You will play a crucial role in our sales and customer engagement efforts, contributing to our company's success. Key Responsibilities / Duties: Engage with potential customers to understand their needs and convert leads into sales. Provide product or service information, answer queries, and address customer concerns. Maintain accurate records of customer interactions and sales activities. Collaborate with sales representatives and internal teams to gather and organize sales-related information. Assist in preparing sales presentations, reports, and proposals. Utilize spreadsheet software for data tracking and analysis. Manage tasks and projects using designated tools, ensuring deadlines and priorities are met. Learn and utilize our CRM system for customer data management. Provide administrative support to the sales team, including appointment scheduling and travel...

Your role: Back Office Officer Location: Limassol, Cyprus Eurotrader is a multi-asset retail broker on a mission to deliver a modern, streamlined trading experience that empowers and educates traders of all abilities. We empower, educate, and make it easy for everyone to get their trade on in forex, single and fractional stocks, crypto, indices, and commodities. What’s more, we offer in-depth learning resources, exceptional customer service, superfast executions, and attractive low costs, giving our members everything, they need to train up and trade up. We’re growing very quickly and have an exciting year of new product launches ahead of us. As part of our growth, we’re looking to bring in a Back Office Executive to join our Operations Team. In return, we can offer a very fun and friendly start-up environment within a company that is committed to encouraging your professional growth. How will you add value to the Eurotrader journey? KYC Document processing &...

FP Markets well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relations Coordinator to join our team in Limassol.   This role is ideal for someone with a background in the broker/trading industry, especially in sales or business development. It could serve as a first step for those transitioning from a sales role or as a next career move for forex professionals looking to focus on team coordination. Working with team members primarily in European and Asian time zones. Reporting to: Head of Client Relations & Head of Business Development Responsibilities: Maintaining sales records and documents, preparing monthly sales audits, budget reports and performance analytics. Conducting weekly follow ups with team members of the Client Relations and Business Development Teams as well market briefings....

FP Markets is a/This well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relationship Specialist - French speaking in our Cyprus office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Regional Team Leader Responsibilities: Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners. Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products Assist in the...

Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE assignment/You will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a timely,...

IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. On behalf of IronFX, we are looking to hire a well-organized Affiliate Support Officer to join the Affiliation team in Limassol office! Job Description: Collect Affiliates’ feedback and discuss directly with the Head of Affiliation ways for improving the Company’s product and customers' experience Assist Affiliates and Partners in daily inquiries Discuss with internal departments about any operational issues that affect Affiliates‘ experience and work closely with them to solve promptly the issues Ensure ongoing and effective progress in requests to ensure changes were made according to the agreed plan Support any ad hoc operational duties in a daily basis Person Specification: Degree in Marketing, Business Administration or a relevant field Previous experience in a similar position will be considered an advantage, but not a requirement Ability to...

IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris Services Limited on behalf of IronFX, is looking to hire a customer-oriented individual to assume the role of Junior KYC & Support Call Operator. Job Description: Contact and support clients over the phone to check unauthorised or pending documents and ensure a smooth account opening procedure Ensure that KYC/Due Diligence Documentation provided by clients are according to the Company’s requirements Make sure that the CRM system is fully updated and accurate in relation to clients’ data Ensure that all clients’ requests are processed on time with no delays Be the liaison between clients’ requests, customer service and back office operations Assign clients to the responsible Manager after the completion of the KYC procedure Complete any other tasks that may arise from time to time by the Departmental Head Job Requirements: University...

The Client Relationship Manager is responsible for providing quality information, guidance and advice to business stakeholders needs through providing analytical expertise. You are proactive with your own personal development by fostering culture of continuous learning.   The Client Relationship Manager is responsible for:   •       Sourcing and onboarding client partners and maintain current clients. •       Work closely with Sales leadership team to explore new business avenues and to secure new clients. •       Collaborate with Marketing team to deliver high quality events, experiences. •       Work across all business areas to build and implement sales processes. •       Be comfortable exploring new ideas and new markets that would benefit LMAX. •       Manage existing vendor/ client relationships and review potential new partners. •       Document knowledge and maintain an up-to-date knowledge base. •       Monitor the partner support inbox and answer to...

About Unlimit Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking and banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage. About the job Great opportunity for an experienced Customer Success Manager from the payments industry to join an international fast-growing fin-tech company to become a key CRM person in the region responsible for handling the merchants in the Central Europe region acting as a part of the Customer Success global team.  Duties and Responsibilities: - Handling effectively the incoming leads, demonstrating technical selling...

Join FxPro: an international fintech company for talented pro fessionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 200+ FxPro employees of 22 nationalities. We are looking for a CRM Marketing Manager experienced in Customer Journey Management. You will: Identify and program scenarios for user segments with individual flow based on user behavior. Improve existing client segmentation methods and communication channels; experiment with and evaluate new segments. Develop a reporting system for tracking and analyzing user behavior metrics. Work with teams to drive the adoption of CRM products and identify opportunities. Configure and oversee push notifications and emails for user communication. Design...

Join FxPro: an international fintech company for talented pro fessionals. We are always on the lookout for individuals who can perform and excel in a dynamic and innovative working environment. We view each and every one of our employees as an indispensable part of the team. Join our growing international team with offices in Limassol, London, Monaco, Nassau & Dubai with 200+ FxPro employees of 22 nationalities. We are looking for CRM Marketing Manager. Responsibilities: Configuration and management of user communication (push & email) Create and design engaging emails and push notifications. Set up and optimize customer journey automation chains to enhance user experiences. Collaborate to prioritize projects to ensure that business-critical deadlines are consistently met. Conduct rigorous monitoring and evaluation of CRM campaigns and activities, making data-driven recommendations for improvements. Plan and conduct A/B testing for various CRM campaigns to...