20 customer service jobs in London

We are seeking a meticulous individual to join our PR team! Responsibilities: Develop and implement public relations strategies that align with the company's objectives. Build and maintain strong relationships with key media outlets and industry influencers. Execute PR strategies to secure positive, in-depth press coverage in key global and local markets. Exhibit exceptional PR skills with the ability to craft impactful content tailored to various audiences. Conduct thorough daily news and media monitoring to track relevant stories and mentions. Manage crisis communications and effectively handle issues management. Collaborate with internal teams to support corporate communication initiatives. Qualifications: Minimum of 5 years of proven experience in public relations, with a strong preference for candidates with a background in the crypto/web3 or fintech industry. Excellent written and verbal communication skills. Demonstrated success in developing and...

Company Description Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality through Afterpay, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex...

Blockchain is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time. We are looking for a Senior IT Support Manager to join our Operations team based in London. WHAT YOU WILL DO Provide comprehensive and timely IT support to all employees Exercise security best-practices and monitor and train employees to do the same Maintain & provision employees hardware and software for a global taskforce Perform on-boarding/off-boarding and re-provisioning procedures Support the setup and management of new and existing infrastructure Support handling user administration and auditing of all third-party service accounts Manage office LANs, wifi, and video conferencing systems Support the operations teams in all projects including internal events, external events, and office...

Do you have a thirst for winning and an ambition to be the best Account Manager in the FinTech industry? And are you interested in joining a growing business, at the cutting edge of the global banking and payments sector? Banking Circle is a truly international and vibrant company with more than 550 skilled and dedicated employees worldwide. We are a differentiator in the market who provides the stability of a Bank and the flexibility of a Fintech, in order to deliver a payments solution to our clients as we continue transforming the Banking and Payments industry for the new economy. About the role We are looking to hire a skilled Account Manager, to join our Sales team in London, reporting to the Co-Head of Global Account Management of division. You will be working in a highly collaborative environment, where you will be responsible for driving revenue growth through upsells of our products and solutions as well as maintaining existing accounts. What you will be doing...

Title Sales Development Representative Desired Location London, Holborn Hybrid - 3 days minimum in the office per week The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq{{:}} NVEI) (TSX{{:}} NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated...

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow. WE ARE NUVEI. Nuvei (Nasdaq{{:}} NVEI) (TSX{{:}} NVEI) is the Canadian fintech company accelerating the business of clients around the world. Nuvei's modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 45+ markets, 150 currencies and more than 600 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration. At Nuvei, we live our core values, and we thrive on solving complex problems. We're dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to...

Who we are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! The role will represent the Organisation within a model that differentiates Axi brand, from its competitors globally. Your EDGE Assignment/You Will Collaborate with the marketing team to generate leads and retain clients. Handle client inquiries, issues, and complaints effectively. Facilitate smooth on-boarding for new clients. Expand the client base through sales initiatives. Conduct client outreach via calls and online chat. Host webinars...

Yapily is on a mission to enable innovative companies to create better and fairer financial services for everyone, through the power of open banking. In the fast paced world of FinTech open banking, where innovation meets financial services, we are seeking an exceptional engineer to drive our engineering team to new heights. Join us in shaping the future of open banking, and making a real impact in the financial industry. Learn more: https://www.yapily.com/company/about-us Key responsibilities: Build and maintain highly scalable and secure web applications, services, and APIs Collaborate with Product Managers and stakeholders to gather and refine specifications and requirements Collaborate with Support and CSM functions to troubleshoot and debug customer issues Participate in code reviews to maintain code quality, promote knowledge sharing, and ensure high development standards across the organisation Write well-structured, reliable, efficient and easily maintainable code...

About Us EXANTE is a wealthtech company that provides centralized trading solutions and B2B financial infrastructure that helps create value through technology. Our proprietary trading platform enables direct market access to a wide range of financial instruments including stocks, ETFs, bonds, futures, options from a single multi-currency account. Our London-based and FCA-licensed GBXP Limited is Electronic Money Institution (EMI) which is providing a transparent solution for the clients to receive, transfer, and spend funds. https://gbxp.uk/ About The Role Reporting to the Head of Payments (C-Level) the Revenue and Payment Operations Manager will be an integral part of a growing business and team. The incumbent in this role will own key aspects of the payment operations, and will work closely with internal stakeholders and external enablers to ensure smooth, reliable, and compliant payment operations. Responsibilities Develop and implement pricing strategies to...

We have a significant opportunity to accelerate the growth of our product portfolio and empower our merchants by leveraging the growing trend of self-service kiosks. As a Head of Go-to-Market (GTM) for Kiosk at SumUp, you will play a pivotal role in transforming SumUp from a single-product company to a leading product-ecosystem provider. Kiosks are experiencing a surge in demand as consumers increasingly prefer ordering from a screen, a trend accelerated by recent shifts in consumer behaviour. As the Head of GTM, you will spearhead the end-to-end GTM strategy for SumUp's Kiosk product, setting ambitious business targets and cultivating a highly motivated cross-functional team. Your mission will be to drive growth metrics, oversee product improvement initiatives, and build strong stakeholder connections to ensure market fit and success in achieving organisational objectives. You'll have the opportunity to make a significant impact by owning the GTM strategy for SumUp’s Kiosk...

Job description:   Programme Manager, Delivery Management   Who are we? GFT is driving the digital transformation of the world’s leading financial institutions. We are a modern company with a passion for technology that thrives on collaboration with our clients. We are an organisation that empowers our employees not only to explore but raise their potential and seek opportunities that add value. At GFT, diversity, equality, and inclusion are at the core of who we are. Ensuring a diverse and inclusive working environment for all communities is one of the main pillars of our diversity strategy, based on our core values and culture. We have been certified for 2023/24 as a ‘Great place to work’ in the UK. So, if you want to have the opportunity to work with an outstanding and progressive organisation, this position could be right for you.     What we do? As a pioneer for digital transformation, GFT develops sustainable solutions leveraging modern technologies – from cloud...

We are looking for a Business Development Representative who has a knack for sales, a passion for technology, and a keen interest in the payments industry. This role is ideal for candidates who want to level-up their career or start their career in the fintech space.  As a Business Development Representative, you'll be instrumental in driving our growth initiatives forward. You will play a pivotal role in expanding our market presence, forging strategic partnerships, and driving revenue generation. Responsibilities: Research and develop new business opportunities by prospecting potential clients and generating new leads; Own your sales pipeline from lead generation, preparing decks, proposals, and service agreements, working with project managers up to the handover of the new merchant to the account management team; Maintain accurate activity and lead qualification information in the company’s CRM system; Represent FasterPay and related services and products at industry...

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value. The Work The Technical Business Analyst Lead/Financial Integrations Manager will play a pivotal role in bridging the gap between business needs and technical solutions for our Financial Services team. They will be responsible for leading the analysis of complex business problems, identifying opportunities for improvement, as well as designing and implementing these solutions....

Starling is the UK's first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time. We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 4 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products. Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to...

Job Summary: The Solutions Consultant plays a crucial role in collaborating with prospects and clients to address pain points within their current operational framework. Their primary goal is to secure new business by showcasing how the Clearwater solution effectively resolves issues and enhances the overall value of their operations. As an integral member of the sales team, the Solutions Consultant serves as a subject matter expert on the Clearwater Solution, harnessing their profound expertise in finance, accounting, and/or technology to support clients. Responsibilities: Win new business to meet team sales quotas. Assist in the development of compelling proposals and RFP responses. Work with prospective clients to understand their current systems, processes, business requirements, subsequent challenges and how their operations will be enhanced by utilizing the Clearwater solution. Document solution requirements and prospect / client processes to ensure successful...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram...

Do you want to build and lead a high-performing marketing team in a rapidly-scaling fintech in the embedded payments space? Are you curious, always looking for a better way of doing things and motivated by collaborating cross-functionally to deliver outstanding results? If so, we would love to hear from you! We are a leading embedded payments provider in the UK and Europe and are looking to hire ambitious and value-adding talent. The Marketing Director will play a critical role, building and leading a high-performing marketing function to drive revenue growth and our reputation as an embedded payments category creator. About Us At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables thousands of businesses, from SMEs to Enterprises, across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment methods, accounts, and card products. We’ve created an industry-leading platform with...