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16 customer service jobs in Milan

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Full time  (16)
Wirex
17/04/2025
Full time
Customer Service Representative
Wirex Milan, Italy
ABOUT US We’re Wirex and we’re not like anyone else. Why? Because we always do things our way, before anyone else does them – like creating the first ever debit card that lets you pay with crypto, making it easier for ordinary people to access DeFi-powered savings and setting up the world’s first cryptocurrency rewards scheme. Our vision is a world in which everyone can enjoy the benefits of digital currency – everything from the power to send money around the world near-instantly without breaking the bank to buying, storing and exchanging 40+ top tokens on a secure, easy-to-use platform at some of the best rates in the industry. We must be doing something right, because more than 6 million people across 130 countries are helping to change the world by using Wirex. Are you part of the digital money movement? Do you want to change the way people think about money, forever? If your skills fit our vision and you want to join a company that’s really going places, please apply!...
SumUp
12/06/2025
Full time
Account Manager
SumUp Milan, Italy
HVM Account Manager - Italy ? Location: Milan ? Team: Account Management About The Team At SumUp, we’ve built our success on helping micro and small merchants thrive. As our merchant base grows in volume and complexity, we’re scaling a dedicated Account Management function for High-Value Merchants (HVMs) . This team manages the post-sales relationship with some of our most strategic merchants, acting as trusted advisors focused on retention, commercial growth, and multi-product adoption . You’ll work closely with leading businesses in Italy, spanning diverse sectors such as retail, hospitality, wellness, and more. We’re looking for commercially driven, relationship-oriented professionals ready to drive value, uncover opportunities, and contribute to long-term merchant success. What You’ll Do Manage a portfolio of High-Value Merchants in Italy Build long-term relationships with key decision-makers and business owners Conduct structured Business Reviews to assess...
Fineco Bank
28/05/2025
Full time
Customer Care Specialist
Fineco Bank Milan, Italy
Descrizione azienda FinecoBank è una banca multicanale che offre, in un unico conto, servizi di banking, credit, trading e investimento. E’ leader in Europa nel brokerage e dispone di una delle maggiori reti di consulenti finanziari, con un network capillare di Fineco Center in tutta Italia. FinecoBank è una delle più importanti banche FinTech in Europa, oltre ad essere uno dei più importanti player nel Private Banking in Italia, con un approccio consulenziale altamente tailor-made che include servizi fiduciari, di protezione e trasmissione del patrimonio personale e aziendale, consulenza legale e fiscale e gestione degli eventi di discontinuità. Posizione Il Customer Relationship Management supporta la gestione coordinata dei canali nella relazione operativa tra il Cliente o prospect, il Personal Financial Adviser e la Banca. Si occupa inoltre di individuare le necessità manifestate dalla clientela, al fine di trasmettere i nuovi input per la valutazione di progetti...
Satispay
09/05/2025
Full time
CRM Automation Manager
Satispay Milan, Italy
About Satispay At Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond! - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life. Are you ready to be part of something bigger? Satispay is the place for you! Come be part of our dynamic team and help us shape the future of payments in Europe. ? Join us as a CRM Automation Manager and let's make magic happen together. Role Overview As a CRM Automation Manager, you’ll be responsible for the architecture and scaling of our Braze or HubSpot CRM systems, owning the operational backbone for our customer engagement strategies. Your Mission CRM Platform Scaling. Scale our B2C or B2B (we are currently using Braze/HubSpot) environments, ensuring robust campaign delivery,...
ebury
10/06/2025
Full time
Dealer
ebury Milan, Italy
Ebury is a leading global fintech company that empowers businesses to trade and grow internationally. It offers a comprehensive suite of products, including international payments and collections, FX risk management, trade finance, and API integrations. Founded in 2009 by Juan Lobato and Salvador García, Ebury is one of the fastest-growing global fintechs, with over 1,700 employees and 38 offices in more than 25 countries. Dealer / Corporate Relationship Manager Ebury Italy - Office based The Role We are looking for a Dealer / Corporate Relationship Manager in our Milan Office, with proven dealing, trading and account management experience. The successful candidate will manage a portfolio of clients taking responsibility for trading account set up, relationship management and deal execution. Our Dealers offer expert and bespoke suggestions and ideas to our clients, providing them with strategies to minimise their FX risk challenges. They plan, structure and execute...
CARDO AI
16/04/2025
Full time
MLOps Engineer
CARDO AI Milan, Italy
About Cardo AI Since 2018, Cardo AI has been empowering banks, trustees, and investors with a platform that optimizes portfolios, streamlines transactions, and unlocks new growth opportunities. With over $40Bn in assets under management, our goal is to expand the ABF market beyond $40Tn while fostering a future based on speed, confidence, and innovation. By combining automated workflows, comprehensive data, and AI-driven insights, we turn complexity into opportunity, helping clients stay ahead in an evolving market. Encina, Blackstone , and other top institutions trust Cardo AI to power their private credit strategies. We’ve closed a funding round co-led by Blackstone, FinTop Capital, and JAM Fintop to accelerate our mission: making Private Credit and Asset-Based Finance markets more accessible and scalable. For more details, visit our website at https://cardoai.com/. Role Overview We are looking for a motivated MLOps Engineer to join our Data Science team and...
Mollie
10/06/2025
Full time
Junior Account Executive - Italy
Mollie Milan, Italy
At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time. Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London. Your opportunity As our new Junior Account Executive you will be part of Mollie’s Sales team in Milan. We are looking to add skilled sales professionals who have an entrepreneurial mindset and are looking to get their hands dirty, have a data driven mindset and are eager to make a difference. Focusing on medium and large web shops with complex needs. This requires C-level and in-depth sales conversations....
Mollie
06/06/2025
Full time
Sales Lead - Italy
Mollie Milan, Italy
At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time. Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London. At this moment we are looking for a Sales Lead Italy to strengthen our commerce team in Italy. Your opportunity: You’ll help Mollie grow by leading an exceptionally high-performing Direct Sales team in Italy, responsible for serving the full range of our sales targets from small businesses through to mid-market & large companies. You will be the catalyst for growth as the hands-on team lead,...
GFT Technologies
02/06/2025
Full time
Junior Front End Developer
GFT Technologies Milan, Italy
Descrizione lavoro: Junior Front End Developer   Hai fatto un percorso di studi universitari in Informatica e ti piacerebbe capire come poter applicare le tue competenze nel mondo della programmazione e dello sviluppo software? Vorresti far parte di un team giovane e poter contribuire a progetti innovativi? GFT Technologies, multinazionale tedesca di system integration per il mondo bancario, assicurativo e industry, ricerca Junior Front End Developer da inserire nei propri team. Qualche esempio di attività che andrai a fare: - Analizzare, disegnare e sviluppare soluzioni applicative e sistemi di integrazione (custom e package) - Lavorare nel rispetto dei tempi previsti e dei livelli qualitativi attesi - Favorire la buona riuscita del progetto - Sviluppare e mantenere applicazioni front end con Javascript, Angular  - Partecipare alla fase di test: per sviluppare e testare ogni componente garantendo una corretta integrazione   Requisito minimo : - Laurea Triennale o...
Fineco Bank
28/05/2025
Full time
Junior Data Scientist - Area Brokerage
Fineco Bank Milan, Italy
Descrizione azienda FinecoBank è una banca multicanale che offre, in un unico conto, servizi di banking, credit, trading e investimento. E’ leader in Europa nel brokerage e dispone di una delle maggiori reti di consulenti finanziari, con un network capillare di Fineco Center in tutta Italia. FinecoBank è una delle più importanti banche FinTech in Europa, oltre ad essere uno dei più importanti player nel Private Banking in Italia, con un approccio consulenziale altamente tailor-made che include servizi fiduciari, di protezione e trasmissione del patrimonio personale e aziendale, consulenza legale e fiscale e gestione degli eventi di discontinuità. Posizione Inserito all'interno della Unit Business Intelligence – appartenente all'Area Global Business, la risorsa da noi ricercata si occuperà di fornire supporto analitico con particolare focus sull’area Brokerage. In questo ambito si occuperà di analisi relative allo sviluppo di nuovi prodotti e al monitoraggio del portafoglio...
myPOS
27/05/2025
Full time
Growth Marketing Manager - Italy
myPOS Milan, Italy
At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business. As we are expanding our team, we’re looking for a Growth Marketing Manager to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen! About the role: As the Growth Marketing Manager for Italy, you will play a key role in driving user acquisition, engagement, and retention in one of our core European markets. You will develop and execute data-driven marketing strategies tailored to the Italian market, leveraging digital channels to fuel growth and build a strong local presence. Working closely with central marketing, product, sales,...
Mollie
20/05/2025
Full time
Engineering Manager
Mollie Milan, Italy
Mollie is on a mission to make payments and money management effortless for every business in Europe. We're looking for a passionate and experienced Engineering Manager to join our growing team in Milan, Italy. As an Engineering Manager in the Onboarding domain (:30 engineers), you'll lead a talented team of engineers (and possibly a second team later on), working closely with product managers, data analysts, data scientists, and a designer to build and maintain our new onboarding flows, ensuring a smooth and positive experience for our customers. This is a critical area of our business – it's the first impression we make on our customers, and it sets the stage for their long-term success with our platform. Besides delivering new functionality you will also contribute to our domain tech strategy and stack modernization initiatives and shape a culture of excellence and collaboration. What You'll Be Doing Lead and Mentor: Guide, mentor, and develop a team of talented...
Mollie
20/05/2025
Full time
Business Development Representative - Italy
Mollie Milan, Italy
At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe.We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time. Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London. Your opportunity As our new Business Development Representative you will be part of Mollie’s Sales team in Milan. We are looking to add skilled sales professionals who have an entrepreneurial mindset and are looking to get their hands dirty, have a data driven mindset and are eager to make a difference. Focusing on medium and large web shops with complex needs. This requires C-level and in-depth sales...
Mollie
06/05/2025
Full time
Sales Lead - Italy
Mollie Milan, Italy
At Mollie, we’re on a mission to make payments and money management effortless for every business in Europe. We started 20 years ago when we launched a more direct, affordable way for companies to get paid. That provided an alternative to the frustrating, overpriced solutions that banks offered at the time. Today, we serve more than 250,000 businesses across Europe with an all-in-one solution that simplifies payments and money management. And we’re a 850-strong team of product, finance, support, commerce, and engineering specialists working across Europe – from Lisbon to London. At this moment we are looking for a Sales Lead Italy to strengthen our commerce team in Italy. Your opportunity: You’ll help Mollie grow by leading an exceptionally high-performing Direct Sales team in Italy, responsible for serving the full range of our sales targets from small businesses through to mid-market & large companies. You will be the catalyst for growth as the hands-on team lead,...
TrueLayer
29/04/2025
Full time
Software Engineer
TrueLayer Milan, Italy
Who we are: At TrueLayer, we’re building the future of payments. We’re on a mission to take on outdated payment methods with a solution designed for today’s online, on-demand economy. By removing friction at the heart of commerce — the payment — we’re making it faster, safer, and smarter for everyone. To date, we’ve raised $300 million from world-renowned investors including Stripe, Tiger Global, Addition, and Tencent. With offices in London, Milan, and Dublin, we’re trusted by industry leaders like RyanAir and Just Eat Takeaway. But this is just the beginning. We’re reimagining how the world pays, invests, shops, and saves. We’re transforming payments for industries like e-Commerce and iGaming, redefining what’s possible with technology and innovation. Now, we’re looking for people who are ready to help us build a brand that changes an industry. Description At TrueLayer, we want the financial system to work for everyone — so we've made it our goal to open up access and put...
CARDO AI
16/04/2025
Full time
Associate Product Owner
CARDO AI Milan, Italy
About Cardo AI At Cardo AI, we’ve been on a mission since 2018 to make Private Credit and Asset-Based Finance markets more accessible and efficient. Today, with over $40Bn in assets under technology, our platform empowers banks, trustees, and investors to accelerate growth through smarter strategies, faster transactions, and optimized investment portfolios. We’re driven by a bold vision: growing the ABF market beyond $40Tn while fostering a future built on speed, confidence, and innovation. By combining automated workflows, comprehensive data, and AI-driven insights, we turn complexity into opportunity, enabling our clients to unlock growth and stay ahead. For more details about our business, products, and services, please visit our website at https://cardoai.com/. Role Overview As an Associate Product Owner , you will play a key role in shaping the future of ABF market by enhancing our ABF management platform , working closely with internal teams and clients to analyze...
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