14 customer service jobs in New York, NY

About us: ChargeAfter is a market-leading payments platform shaping the future of multi-lender “Buy Now Pay Later” financing solutions for modern enterprises. We are creating the next wave of credit at the point of sale: Omnichannel, global, personalized, optimized credit from multiple-tiered lender sources in real time. ChargeAfter was founded in 2017 to help every consumer access fair and attainable financing options tailored to their unique needs. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile. ChargeAfter is a growth-stage Fintech leader operating the most innovative and advanced Buy Now Pay Later (point-of-sale financing) platform. At ChargeAfter, we are building the next unicorn in the Fintech industry and are looking for a tenacious and...

About us: ChargeAfter is a market-leading payments platform shaping the future of multi-lender “Buy Now Pay Later” financing solutions for modern enterprises. We are creating the next wave of credit at the point of sale: Omnichannel, global, personalized, optimized credit from multiple-tiered lender sources in real time. ChargeAfter was founded in 2017 to help every consumer access fair and attainable financing options tailored to their unique needs. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile. ChargeAfter is a growth-stage Fintech leader operating the most innovative and advanced Buy Now Pay Later (point-of-sale financing) platform. At ChargeAfter, we are building the next unicorn in the Fintech industry and are looking for a tenacious and...

Fireblocks is one of the most well-funded and fastest-growing start-ups in the crypto and blockchain space. We're on a mission to enable every business in the world to securely and easily support digital assets and cryptocurrencies. Today, over 1500 customers rely on the Fireblocks platform to store, transfer and issue digital assets – and we're just getting started. We are looking for a customer-centric and results-driven Customer Success Manager, to manage our new and established enterprise and strategic customers. Among our customers, you can find the world's top financial organizations and the most innovative tech companies and brands in the blockchain industry. As an Enterprise customer success manager, you will be involved in all aspects of product implementation and value delivery. You will build great relationships, demonstrate the product, educate customers, represent the customer interest by managing feature requests with product management, and prioritize support...

Reporting to the Head of Operations, you will have responsibility for critical day-to-day functions of the US Operations team working with the Head of Operations. The scope of your responsibilities will include eToro US clients’ money movement activities, client onboarding processes, risk management of the operations functions, and working with other departments to ensure end to end operations functions are cared for on a day-to-day basis. For example, partnering closely with customer service, compliance, AML, technology and vendors to ensure operations issues are triaged and resolved. If you are a detail oriented analytical person this role will provide you with a lot of learnings of the workings of a fintech business. In addition, your responsibilities will include helping drive improvements in operational processes working with the Head of US Operations and US and Global teams. If you have strong communications, problem solving and project management skills this role will be a...

We are looking for an ambitious and experienced Senior Operations Manager to join our leading capital markets FinTech. Sharegain began with one question: If the largest institutions solely exercise the right to lend their stocks, bonds, and ETFs, what would it take to unlock this revenue opportunity for every investor? Our team of experts in London, Tel Aviv and New York built the solution: a platform that empowers online brokers, private banks, and wealth managers to offer securities lending to their clients and customers. We call it SLaaS: Securities Lending as a Service. It’s a fully digital, customizable, end-to-end solution that automates front- and back-office operations. Institutions and investors are now free to earn more from what they own. Every Sharegainer has their own backstory, but we all share an ambition to do things differently – bigger, better, and greater. Together we’re on a mission to democratize capital markets by building a more liquid world. The more we...

OANDA is a global leader in online multi-asset trading services, currency data, corporate payments, and FX services. Role Summary The Compliance Analyst plays an important role in the day-to-day running of OC’s compliance program and will be reporting to the Chief Compliance Officer (CCO). They are a second line of defense compliance activities, ensuring that all business activities and operations follow OC’s Policies and Procedures, the Bank Secrecy Act, CFTC/NFA regulations, and other legal requirements. The Compliance Analyst assists in the implementation, maintenance and administration of the compliance program. This position interacts with business partners and other global OANDA staff to ensure OC complies with the various laws, rules, policies and ethical standards governing the forex and cryptocurrency markets. Specific Duties: Reviewing policies and procedures to ensure compliance with various regulatory and legal requirements. Ensure Compliance risks are...

Overview We are a passionate agile team, that builds innovative solutions for our customers that solve real world problems. As a member of our team, you will work side by side with our customer and front office teams to build, maintain, and enhance systems that support our customer and sales platforms. Our team-members assist in influencing the direction of our technology and interact with others to develop creative solutions. You will have the opportunity to make an immediate impact – the work you do will have a significant positive impact on our company. We are currently seeking a talented full-stack software developer with a strong focus on all areas of development. Responsibilities As a Software Developer you will be responsible for the following: Participate in Story Pointing, Sprint Planning, Sprint Reviews and Sprint Retrospectives. Develop initial concept and apply iterative changes based on feedback. Develop web applications using MVC framework and querying...

Who we are in a nutshell Hi, we are FintechOS ! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up toto ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and other companies can get up and running with new financial solutions in as little as 12 weeks. About the role We are currently looking for an experienced Sales Director with a deep understanding of the Enterprise & Large Regional Banking market to help expand the FintechOS Mission in North America – Empowering financial institutions to offer customer centric-experiences by digitally transforming their organization. In a market polarized by a large number of incumbent banks & next-generation FinTech's, you will be working to help institutions...

Senior Sales Account Representative – SMB Market, Remote Build Your Career | Love your Work | Make a Difference Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally. Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and...

Senior Sales Account Representative – SMB Market, Remote Build Your Career | Love your Work | Make a Difference Payoneer's mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today's digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally. Payoneer's digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world's leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and...

Compliance Project Manager Build Your Career | Love your Work | Make a Difference Payoneer’s mission is to empower businesses to go beyond – beyond borders, limits and expectations. In today’s digital world, Payoneer enables businesses of all sizes from anywhere in the world to access new economic opportunities by enabling them to transact globally as easily as they do locally. Payoneer’s digital payments platform streamlines global commerce for millions of small businesses, marketplaces and enterprises from over 200 countries and territories. Leveraging robust technology, compliance, operations and banking infrastructure, Payoneer delivers a suite of services that includes cross-border payments, working capital, tax solutions and risk management. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands like Airbnb, Amazon, Google and Upwork, Payoneer makes global commerce easy and secure. What you’ll do:...

Who we are in a nutshell Hi, we are FintechOS ! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up toto ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and other companies can get up and running with new financial solutions in as little as 12 weeks. About the role We are currently looking for an experienced Sales Director with a deep understanding of the Enterprise & Large Regional Banking market to help expand the FintechOS Mission in North America – Empowering financial institutions to offer customer centric-experiences by digitally transforming their organization. In a market polarized by a large number of incumbent banks & next-generation FinTech's, you will be working to help institutions...

Who we are in a nutshell Hi, we are FintechOS ! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and other companies can get up and running with new financial solutions in as little as 12 weeks. About the role We are seeking a strategic, data-driven Growth Marketing Director with a proven record of success in pipeline generation, GTM strategy development, brand marketing, and taking marketing from strategic planning through to execution. In this role you will collaborate with product marketing and sales to set our regional go-to-market strategy and will own the development and execution of our North American marketing plan....

Who We Are: At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in the technology. We are...