7 customer service jobs in Paris

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Missions / What You'll Do Your main mission will be to manage challenging projects and ensure that customer solutions are delivered on time according to budget and the required quality standards in order to strengthen Murex reputation in implementing solutions for clients.In your day to day you will : Manage and deliver projects on time, on budget, and up to Murex quality standards in order to achieve client satisfaction...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Context As part of the service desk team, you will be responsible for providing support to Murex employees based in Paris office. This involves responding to their inquiries via the ticketing system, phone or chat, diagnosing/analyzing problems, and providing workarounds to customers. Our environment includes Hardware and Software, Windows OS, Office 365, VPN, mobile phones, video conferencing, Teams Telephony, ITIL...

? About Us We heard you might be looking for a new opportunity! sunday might be the perfect stop for you. Just in case you haven't heard, sunday is an exciting and thriving FinTech startup that's changing the way payments are made in restaurants across the world. The coolest thing is we are growing quickly and possibly have the perfect position for you. ? About The Role sunday is looking for a Senior Account Manager capable of driving the company's growth. If you are a customer oriented person with strong interpersonal and communication skills, the job is for you. You will have the opportunity to shape the success of our business by building strong relationships with our customers both in France and abroad. This is a unique opportunity to join a dynamic, fast growing company and to define the future of restaurant payments. ? Key Responsibilities Build strong relationships with restaurant owners, managers and staff to turn them from customers to ambassadors Live...

Job Description ? To meet the new needs related to the expansion of our activity, we are looking for an Account Manager to support our team. You will be the main point of contact to provide a qualitative support to our clients and manage a portfolio of SMEs. You will directly report to Nicolas, our Head of Sales. ? What will you Do ? You build and maintain long-term relationships with clients; You work closely with our Customer Success Management team in order to maximize your clients’ satisfaction; You optimize international payments, FX exposure You analyze companies' currency risk management; You raise awareness and support companies on currency issues; You help clients to fully understand features of our platform and to use them; You help your clients with their daily needs; You collect customer feedback and needs and share within our organization; KPIs: Cross sell, Up sell, Churn & NPS ? What do you bring ? You have a prior experience on a customer...

Murex is a global fintech leader in trading, risk management and processing solutions for capital markets. Operating from our 19 offices, 3 000 Murexians from over 60 different nationalities ensure the development, implementation and support of our platform which is used by banks, asset managers, corporations and utilities, across the world. Join Murex and work on the challenges of an industry at the forefront of innovation and thrive in a people-centric environment. You’ll be part of one global team where you can learn fast and stay true to yourself. Your Missions / What You'll Do Your main mission will be to manage challenging projects and ensure that customer solutions are delivered on time according to budget and the required quality standards in order to strengthen Murex reputation in implementing solutions for clients.In your day to day you will : Manage and deliver projects on time, on budget, and up to Murex quality standards in order to achieve client satisfaction...

Mollie is on a mission to become the most loved Payment Service Provider in Europe. Partnerships, including Technology Partnerships, are a critical part of our commercial strategy and plan towards profitable growth. We are looking for a strong, commercially driven individual to drive the expansion of our Technology Partnerships in France. You’ll be based out of Paris, and regularly traveling to our office in the Netherlands . You’ll be building and closing relationships with Technology companies in France. You are data-driven and can independently manage a pipeline of partnership opportunities, solving for short-term impact while executing the long-term strategy. These tech partnerships are predominantly focused on embedded payment solutions in among others the Hotel & Booking, Ticketing and Food Order verticals. You’ll work closely with the local and central teams and functions. Part of our global Customer Engagement craft, you’ll report to the Lead Technology Partnerships...

We are seeking a dynamic and experienced Chief Compliance and Internal Control to lead our Compliance function and drive the development and implementation of effective control frameworks within Spendesk Financial Services (SFS). As a key member of the executive team, the successful candidate will play a crucial role in ensuring that the company's operations align with regulatory requirements and ethical standards. Reporting to SFS senior management and the board of directors on compliance issues, internal control, regulatory developments, and the effectiveness of the AML/KYC programme. Advising senior management with the compliance implications of certain business decisions; taking a leading role in strategic decision making. This is a unique opportunity to join a « FinTech » company in Paris (France). Having enjoyed much success in France, Germany and the UK, we are now planning a new phase of our European expansion starting in Spain. This is a great opportunity to build...