StoneX Group Inc.
Singapore, Singapore
Job purpose: This is a key role which connects the client with all teams within the Global Payments Business – Trading, Sales, Operations, IT as well as correspondent banking clients. The candidate will assume the role in the client management team in Singapore and help to support and oversee the day-to-day activities of the region. Primary Responsibilities : Leading on-boarding of new clients which includes communication of the products available along with live or web training as needed. Proactively engaging with all internal teams in the Global Payments Business to assist with resolving client issues and ensuring client satisfaction. Keeping clients up to date on all available system features and currency specific issues and requirements. Ensuring sufficient coverage to support continuous level of client service. Identifying and driving automation, bugs and enhancement request. Supporting development team with testing of allocated features, bugs and enhancement...