22 Forex & Fintech jobs found

About You As a Complaints Team Lead you will lead and manage a team of Complaints associates, engaging with members, suppliers, and internal stakeholders to ensure delivery of fair member outcomes in adherence with FCA regulations. You will be directly responsible for the performance of your team and the successful completion of their targets as well as providing leadership, setting an example and providing motivation and unity. The role is part of our Member Support team and is the front line of Tide. This role is critical to Tide, as you and your team provide a service to our members that is regulated by FCA and FOS. Your main mission will be to make sure the team’s needs are taken care of and everyone has the necessary tools at his/her disposal in order to execute their daily responsibilities. You'll act on data to discover, create, and deliver what's best for our members. you also review, monitor, and challenge KPI data to identify shortfalls in the service and implement...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team! We are looking for an IT Support Specialist in our newly opened office in Sofia! Responsibilities: Resolve technical end-user service and support incidents and requests Set up, deploy, and maintain end-user equipment Exercise sound professional judgment in the analysis of problems in order to properly resolve them Run diagnostics of the technical condition of the equipment before sending it for repair Create user instructions and keep them up to date Grant access to internal services and maintenance of the "Access Catalog" Maintain the corporate messenger and ticket system Handle all communication with contractors/service providers....

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team. We are currently looking for a Customer Support Specialist - English-speaking to join our team in Sofia, Bulgaria! Responsibilities: Support our clients at all levels. Answer any questions about how the service works and resolve clients’ issues promptly via live chat, emails, and calls Assist clients with the KYC procedure Provide a tour around the trading platform Build client trust and satisfaction through professional support and training Be keenly aware of the competitive landscape and understand financial markets Collect clients’ feedback and analyze how clients’ experience can be improved Keep open communication between the departments...

Our challenge is to make sure that our users always get the best support in a timely manner. This is your chance to solve user problems with every single online ticket. No telephone calls or robots involved. Do you have what it takes to make a difference? Test your bunq fit to start your application Test your bunq fit Before we talk about how you can make a difference in this role, we first want to help you find out if bunq is the environment for you to succeed. What to expect from the tests Role specific skills For you to be successful in Customer Support - English, you need a couple of hard skills. Prove to us that you’ve got what it takes is by testing your skills. It takes roughly 10 minutes and focuses on 1 area: ‍ Problem solving ‍ Skills we’re looking for: Being a near-native English speaker, bonus points for French, German, Italian, Dutch or Spanish, while being located in Sofia A master at using the written word, emojis and gifs to make our...

The role would mainly require you to become our Platform Master and liaise with departments like Production, Dealing, Development, IBOps and API, to be able to solve client questions regarding our products, platforms, pricing and different settings. You will also help communicate feedback and client request internally to ensure we are providing the features and functionalities our clients want. Primary responsibilities (not limited to): Liaise with different departments to resolve client tech questions, provide feedback and communicate requirements Assist clients via Emails, specialized chats, conference calls regarding subjects ranging from platform technicalities to ensuring clients have all they need in order to get trading Assist other FSR and Sales colleagues’ via Live Chat when needed as well as provide full support to other team in tech related matters Work and coordinate with multiple FXCM departments as well as your colleagues to ensure client requests are...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking an Application Support Manager to join our rapidly growing global workforce in Sofia, Bulgaria. Your work will range from handling time-sensitive production issues to driving forward longer-term projects, such as automation initiatives and major platform changes. You will work closely with Trading, Operations, Development, and Infrastructure teams at ThinkMarkets as well as external...

ThinkMarkets is a global financial technology company, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we make it available for our clients to trade the world 24-hours a day. Our mission is to bridge the gap between traders, investors, and platforms by allowing access to global markets and thousands of products thus providing our clients the ability to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking an Application Support Engineer to join our rapidly growing global workforce in Sofia, Bulgaria. The Application Support team is responsible for monitoring, managing, and supporting our global production trading systems. Your work will range from handling time-sensitive production issues to driving forward longer-term projects, such as automation initiatives and major platform changes. You...

Company Mission At Payhawk, we're building the financial system of tomorrow. Our mission is to simplify company spending and empower every business to reach its full potential by automating its payments and back-office work. We help finance teams manage credit cards, payments, expenses, cash, and invoices in one integrated experience. Our credit card and enterprise software power some of the most innovative and fast-growing businesses, like LuxAir, Scalable Capital, Flink, Gtmhub, Paack, Fagor, Travelperk, and many more. We have teams in London, Berlin, Sofia, Barcelona, Paris, and Amsterdam — and we're growing. In March 2022, we raised $100m in a Series B extension, led by Lightspeed Venture Partners, and became the first-ever Bulgarian company to achieve unicorn status. We've also raised funds from the same investors as Stripe, Klarna, N26, Robinhood, Revolut, Nubank, and Personio. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking...

Paysafe Limited (“Paysafe”) (NYSE:PSFE) (PSFE.WS) is a leading specialized payments platform. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of online payment experience, an annualized transactional volume of US $92 billion in 2020, and approximately 3,400 employees located in 12+ global locations, Paysafe connects businesses and consumers across 70 payment types in over 40 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments. Further information is available at www.paysafe.com . Paysafe wants to support those affected by the current situation in Ukraine with their future employment. Please feel free to submit your application below and we'll get...

The Company You’ll Join: Credissimo is a leading European FinTech Group founded in 2007. Our innovative proprietary technology combined with superior customer service enables us to deliver unmatched efficiencies and state-of-the-art consumer finance solutions. We constantly strive to push the technological boundaries to their limits to be at the innovation frontier of the FinTech industry. Our Strategy revolves around simple convenient solutions that enhance the lives of our clients. Our Core Principles: Constant innovation: we constantly challenge the status quo through innovation that creates value and convenience for our customers; Teamwork: our company is our team. Our culture is constantly nurtured by our integrity, loyalty and respect; Service excellence : delivering the best possible service to our customers is the ultimate goal we aim to achieve every day; Customer-Centric : we believe that if we strive to serve our customers in the best possible way,...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team! We are looking for an IT Support Specialist in our newly opened office in Sofia! Responsibilities: Resolve technical end-user service and support incidents and requests Set up, deploy, and maintain end-user equipment Exercise sound professional judgment in the analysis of problems in order to properly resolve them Run diagnostics of the technical condition of the equipment before sending it for repair Create user instructions and keep them up to date Grant access to internal services and maintenance of the "Access Catalog" Maintain the corporate messenger and ticket system Handle all communication with contractors/service providers....

Credissimo is a leading European FinTech Group founded in 2007. Our innovative proprietary technology combined with superior customer service enables us to deliver unmatched efficiencies and state-of-the-art consumer finance solutions. We constantly strive to push the technological boundaries to their limits to be at the innovation frontier of the FinTech industry. Our Strategy revolves around simple convenient solutions that enhance the lives of our clients. The Team You’ll Work With: This role is on the IT team and you will be working on bold and challenging projects . In our company, IT department experiments with wild ideas that can fundamentally change our business . These ideas need creators and winners . We stimulate an environment that boosts innovative ideas . We evaluate success not by code written but rather by the impact on business growth .  About You: You are experienced OOP PHP developer (+5 years) You are familiar with modern PHP frameworks...

Credissimo is a leading European FinTech Group founded in 2007. Our innovative proprietary technology combined with superior customer service enables us to deliver unmatched efficiencies and state-of-the-art consumer finance solutions. We constantly strive to push the technological boundaries to their limits to be at the innovation frontier of the FinTech industry. Our Strategy revolves around simple convenient solutions that enhance the lives of our clients. The Team You’ll Work With: This role is on the IT team and you will be working on bold and challenging projects . In our company, IT department experiments with wild ideas that can fundamentally change our business . These ideas need creators and winners . We stimulate an environment that boosts innovative ideas . We evaluate success not by code written but rather by the impact on business growth .  About You: You are experienced OOP PHP developer (+2 years) You are familiar with modern PHP...

Company Description Devexperts has been working for nearly two decades consulting and developing for the financial industry. We solve complex technological challenges facing the most well-respected financial institutions worldwide. By becoming a part of Devexperts, you’ll become a part of a company that fosters self-improvement and actively seeks out-of-the-box ideas. Our teams work together to create the next generation of financial software solutions. We welcome all candidates who believe, as we do, that innovation is grounded in education. Job Description We are looking for an experienced Business Development Manager to support the execution of the company's strategic growth plans. The fundamental purpose of the role is to support the expansion of Devexperts’ business in new regions, territories and segments of the industry. The essential part of the job is to generate and warm up leads, potential clients, partners. The role belongs to the Sales Administration Unit and...

We are currently looking for a Senior Consumer Product Manager to drive the early life journey of our Skrill and NETELLER consumers and help build our overall consumer value proposition. Reporting to the Vice President Consumer Wallet, this is an exciting role to really drive the customer experience and journey for our Skrill and NETELLER consumers, supporting in building out the value proposition and the key early life stage in our consumer journey, building towards our commercial and customer goals. The role will include developing the features and journeys of the consumer wallet to drive up the adoption of the product. We are looking for someone with extensive product experience who has a proven track record of driving commercial and customer outcomes and who can help build a world class product organisation with the Vice President Consumer Wallet. What you will do: Manage key area of consumer lifecycle to improve and optimize our early life experience (first 90 days) to...

Company Mission At Payhawk, we're building the financial system of tomorrow. Our mission is to simplify company spending and empower every business to reach its full potential by automating its payments and back-office work. We help finance teams manage credit cards, payments, expenses, cash, and invoices in one integrated experience. Our credit card and enterprise software power some of the most innovative and fast-growing businesses, like LuxAir, Scalable Capital, Flink, Gtmhub, Paack, Fagor, Travelperk, and many more. We have teams in London, Berlin, Sofia, Barcelona, Paris, and Amsterdam — and we're growing. In March 2022, we raised $100m in a Series B extension, led by Lightspeed Venture Partners, and became the first-ever Bulgarian company to achieve unicorn status. We've also raised funds from the same investors as Stripe, Klarna, N26, Robinhood, Revolut, Nubank, and Personio. Our values include supporting flat hierarchies, taking ownership and responsibility, seeking...

We are seeking an experienced Senior Product Manager to join the team that defines and drives the strategic direction of Corda, R3’s flagship product, and to take direct responsibility for core parts of Corda. At R3 we are on a mission to build the platform that will revolutionize regulated financial industries – allowing our customers to build and operate ground-breaking enterprise multi-party applications. Applications range from central bank digital currency to digitizing of financial market infrastructure, to issuance trade and settlement of native digital assets. Our technology is based on a ground-breaking peer to peer technology stack. Allowing operators and end customers to deploy and operate this decentralized infrastructure at scale, with high availability and best in class security is critical to the success of our business. As Senior Product Manager for the Corda platform, you will be directly responsible for core layers of Corda such as P2P networking, flow framework...

ThinkMarkets is a global online brokerage firm, specializing in providing multi-asset trading solutions to thousands of clients around the world. With our flagship ThinkTrader platform, we allow our clients to trade the world 24-hours a day. Our mission is to disrupt the brokerage industry by allowing access to global markets and thousands of products to allow our clients to trade the world in the palm of their hand. We use the latest technologies to give traders seamless access to our proprietary trading platforms. We are seeking a QA Engineer to join our Sofia office and take a lead role in driving our quality assurance efforts for our applications. The key focus will lie on leveraging new technologies and tools to automate functional and regression tests as well as managing the QA process. In this role, you will be collaborating with project managers, engineers, and developers working on different layers of our business. A successful candidate will possess an unparalleled...

Who We Are SumUp is a leading financial multiproduct technology company, operating across 30+ markets on three continents while still expanding globally. We started with mPOS in 2012, and today we help merchants better connect to their business, their customers and each other through our rich ecosystem of products and services around accounting, online shop and payments, SumUp card and account, P2P, loyalty and business analytics, all in one place. Our vision as a global fintech company is to build the first-ever global card acceptance brand. We rely on local, autonomous, cross-functional teams that can take an aspect of our product and perfect it from concept to execution. We are currently looking for a Product Manager for our Reconciliation squad . As such, you will have the opportunity to contribute to the core of SumUp’s product ecosystem - payment processing - by ensuring that SumUp has the necessary tools & processes to exercise financial control over...

About Crypto.com: Crypto.com was founded in 2016 on a simple belief: it's a basic human right for everyone to control their money, data and identity. With over 10+ million users on its platform today, Crypto.com provides a powerful alternative to traditional financial services, turning its vision of "cryptocurrency in every wallet" into reality, one customer at a time. Crypto.com is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance. Crypto.com is headquartered in Singapore with a 4,000+ strong team. For more information, please visit www.crypto.com . Responsibilities: Handling local data processing agreements or similar privacy arrangements, including internal communications with the respective business owners and leading the negotiations with prospect vendors from a privacy perspective; Handling requests for information from law enforcement...