19 customer service jobs in Stockholm

Who We Are Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for a Operations agent - Full time. What You Will Be Doing Being an Operations Agent - Full time at our company makes you the core in our operation. Your mission focuses on two major areas: Analyzing and evaluating more complicated customer applications to deliver suitable offers. Handling communication with customers via email, phone, chat and social media. We are truly passionate about being on...

Who We Are Since our start in 2017 we have provided smart tools that help put financial power back in the hands of the people – where we believe it belongs. Everything we do is based on one vision: to improve the world’s financial health. So far, we’ve helped Swedes, Finns, Norwegians and Germans save millions by refinancing expensive consumer credits. But we aim higher. New markets, new tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for an Operations Agent to join the German Operations team. What You Will Be Doing As an Operations Agent you will be part of a team that performs customer service that is second to none. In Operations we always try to find new ways to increase customer satisfaction, engagement and our customer base. The role entails participating in and providing general customer service, credit assessments, AML & Fraud reviews and...

Dedicated to powering entrepreneurs, Qred is a profitable, fast-growing fintech scale-up bank. In just 10 years, we’ve grown from a startup to hitting 1 billion SEK in annual revenue supporting over 50,000 entrepreneurs and helping create 10,000+ jobs every year. We combine smart tech with real-world experience to make funding simple, fast, and fair for entrepreneurs who need it most. With strong backing, a flat organization, and bold growth plans, we are now looking for a Danish-speaking Customer Success Representative to help lead the next chapter in our growth journey and help our B2B customers. About The Role The role of Customer Success Representative involves supporting our Danish customers via our inbound contact channels, phone, chat and email. You will resolve our customer's errands which will be broad and varied, it can be anything from technical support regarding signing a contract, questions about an ongoing loan application or help regarding invoices. You will take...

Qred is a cutting-edge, tech-enabled bank on a mission to revolutionize financing for small businesses across 7 markets in Northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for entrepreneurs. As we scale rapidly, we are looking for Customer Success Representatives for our Swedish and Norwegian markets! You will join a collaborative, high-performing team where analytical rigor, customer focus, and curiosity are valued. We celebrate successes, learn from challenges, and support each other’s growth. Our mission is simple: To turn entrepreneurs' visions into reality by offering simple, accessible, and fair financial solutions. What does the role as a Customer Success Representative involve? If you’re detail-oriented, enjoy helping others, and thrive in a fast-moving environment, this is your chance to make a real impact. You’ll be the first point of contact for our customers - solving problems, answering questions, and ensuring every...

Qred is a cutting-edge, tech-enabled bank on a mission to revolutionize financing for small businesses across 7 markets in Northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for entrepreneurs. As we scale rapidly, we are looking for Customer Success Representatives for our Swedish and Norwegian markets! You will join a collaborative, high-performing team where analytical rigor, customer focus, and curiosity are valued. We celebrate successes, learn from challenges, and support each other’s growth. Our mission is simple: To turn entrepreneurs' visions into reality by offering simple, accessible, and fair financial solutions. What does the role as a Customer Success Representative involve? If you’re detail-oriented, enjoy helping others, and thrive in a fast-moving environment, this is your chance to make a real impact. You’ll be the first point of contact for our customers - solving problems, answering questions, and ensuring every...

WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays. About the role As a Digital Customer Experience Lead at Trustly you will help to define and drive the evolution of our digital experiences for the services organization. Digital experiences encompass external support sites, content, bots,...

Dedicated to powering entrepreneurs, Qred is a profitable, fast-growing fintech scale-up bank. In just 10 years, we’ve grown from a startup to hitting 1 billion SEK in annual revenue supporting over 50,000 entrepreneurs and helping create 10,000+ jobs every year. We combine smart tech with real-world experience to make funding simple, fast, and fair for entrepreneurs who need it most. With strong backing, a flat organization, and bold growth plans, we are now looking for a Danish-speaking Customer Success Representative to help lead the next chapter in our growth journey and help our B2B customers. About The Role The role of Customer Success Representative involves supporting our Danish customers via our inbound contact channels, phone, chat and email. You will resolve our customer's errands which will be broad and varied, it can be anything from technical support regarding signing a contract, questions about an ongoing loan application or help regarding invoices. You will take...

Dedicated to powering entrepreneurs, Qred is a profitable, fast-growing fintech scale-up bank. In just 10 years, we’ve grown from a startup to hitting 1 billion SEK in annual revenue supporting over 50,000 entrepreneurs and helping create 10,000+ jobs every year. We combine smart tech with real-world experience to make funding simple, fast, and fair for entrepreneurs who need it most. With strong backing, a flat organization, and bold growth plans, we’re now looking for a Dutch-speaking Customer Success Representative to join us and shape the future of small business owners. About The Role The role of Customer Success Representative involves supporting our Dutch customers via all of our inbound contact channels, phone, chat, and email. You will resolve our customer's errands which will be broad and varied, it can be anything from technical support or questions about an ongoing loan application. You will take full ownership of the customer's onboarding process and sales funnel....

Dedicated to powering entrepreneurs, Qred is a profitable, fast-growing fintech scale-up bank. In just 10 years, we’ve grown from a startup to hitting 1 billion SEK in annual revenue supporting over 50,000 entrepreneurs and helping create 10,000+ jobs every year. We combine smart tech with real-world experience to make funding simple, fast, and fair for entrepreneurs who need it most. With strong backing, a flat organization, and bold growth plans, we’re now looking for a Dutch-speaking Customer Success Representative to join us and shape the future of small business owners. About The Role The role of Customer Success Representative involves supporting our Dutch customers via all of our inbound contact channels, phone, chat, and email. You will resolve our customer's errands which will be broad and varied, it can be anything from technical support or questions about an ongoing loan application. You will take full ownership of the customer's onboarding process and sales funnel....

We’re a cutting-edge tech-enabled bank on a mission to revolutionize financing for small businesses across 7 markets in northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for small businesses. As we scale, we are now looking for a Swedish speaking Customer Success Representative to be part of our journey to transform the financial landscape for entrepreneurs. The role The role of Customer Success Representative involves supporting our Swedish customers via all of our inbound contact channels, phone, chat and email. You will resolve our customers errands which will be broad and varied, it can be anything from technical support regarding our Qred Visa card, questions about an ongoing loan application or help regarding invoices. You will take full ownership of the customer's errands and drive customer satisfaction through excellent customer service. You will be exposed to many parts of our business, giving you insights into both our...

We’re a cutting-edge tech-enabled bank on a mission to revolutionize financing for small businesses across 7 markets in northern Europe. Our innovative solutions aim to simplify access to financing and enable growth for small businesses. As we scale, we are now looking for a Swedish speaking Customer Success Representative to be part of our journey to transform the financial landscape for entrepreneurs. The role The role of Customer Success Representative involves supporting our Swedish customers via all of our inbound contact channels, phone, chat and email. You will resolve our customers errands which will be broad and varied, it can be anything from technical support regarding our Qred Visa card, questions about an ongoing loan application or help regarding invoices. You will take full ownership of the customer's errands and drive customer satisfaction through excellent customer service. You will be exposed to many parts of our business, giving you insights into both our...

Who We Are At Anyfin, we believe finance should work in favor of the consumer – not the other way around. That’s why we build smart, transparent and customer-first solutions that make everyday finances easier and fairer. Now we’re looking for a Senior Credit Analyst to help us take the next step. This is a key role for someone who thrives on analytical challenges and enjoys working hands-on in a fast-moving environment where your voice really matters. Join us to shape how credit should be done – better. What You Will Be Doing Own and develop our credit strategies to strike the right balance between growth, risk and profitability. Monitor and analyze credit portfolio performance across markets and products. Define and refine our underwriting criteria – from new product launches to continuous improvement. Collaborate closely with Analytics, Product, Finance and Operations to align credit with company goals. Bring clarity and insight to credit decisions, policies,...

About Anyfin At Anyfin, we believe in simplicity, transparency, and fairness. We’re the fintech on a mission to challenge the status quo, lowering interest rates, removing unnecessary fees, and helping people take control of their finances. With more than a million app downloads and presence in Sweden, Norway, Finland, and Germany, we’ve already helped hundreds of thousands of people save money and feel more financially empowered. We recently obtained our banking license, opening up an entirely new world of opportunities to provide more value to our customers, build even smarter products, scale our technology, and expand into new markets. This next chapter comes with exciting technical challenges — and we’re looking for someone who’s eager to take them on. The role As a Fullstack Developer At Anyfin, You’ll Help Build And Improve The Products That Make Finances Fairer For Our Users. You’ll Work With a Modern Tech Stack And Collaborate Closely With Designers, Product Managers,...

Everyone's story matters. Come shape your story with us at Riverty. But where does that take you? To one of our 30 hybrid workspaces – designed for exchanging ideas, learning from others, and shaping the way we work. An international community of over 4,000 people, representing almost 80 nationalities across 11 countries. United by one mission: Combining empathy, advanced technology and data-driven insights to keep people and businesses in flow. With payments made for them. So that they don't have to worry about it. And there's more: We are part of the family-owned Bertelsmann group. Established. Corporate. In a fast-paced industry. We enable flexible payments in various industries, simplifying the financial management of known brands and helping people repay debt to build financial confidence. In short: shaping FinTech. We are looking for Software Engineer to join our team at our location in Oslo or Stockholm (Y)our Mission: Our solutions contribute to flexible...

About Us At Klarna, our mission is to smooth commerce and make it easier and safer for people to shop and pay for their purchases. With our focus on customer obsession and commitment to transparency and accountability at the heart of everything we do, we are proud to be a trusted partner to 85 million consumers and 575,000 retailers across 45 markets. Our amazing talented people and innovative technologies enable us to deliver this mission and we believe that we are making a positive impact on society and helping to drive the global economy forward. What You'll Get To Do Threat Intelligence: Monitor and challenge the effectiveness of the threat intelligence activities performed by the 1st line (e.g., Security Operations Center), ensuring intelligence gathering, analysis, and dissemination processes are adequate. Conduct independent, thematic analyses on threat trends and emerging risks to identify potential blind spots or systemic vulnerabilities. Vulnerability...

Dedicated to powering entrepreneurs, Qred is a profitable, fast-growing fintech scale-up bank. In just 10 years, we’ve grown from a startup to hitting 1 billion SEK in annual revenue supporting over 50,000 entrepreneurs and helping create 10,000+ jobs every year. We combine smart tech with real-world experience to make funding simple, fast, and fair for entrepreneurs who need it most. With strong backing, a flat organization, and bold growth plans, we’re now looking for a Product Marketing Manager to join us and shape the future of small business owners. This is a unique opportunity to own the product marketing strategy for all of Qred's financial products, with an initial focus on driving demand and growth for our highly successful credit card. You'll work in a fast-paced, non-bureaucratic environment with a flat structure where great ideas are quickly put into action. What You'll Be Doing As the go-to marketing partner for our products, your main goal will be to translate...

We are Worldpay. Our technology powers the world’s economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you’re ready to start learning, growing and making an impact with a career in fintech, we’d like to know: Are you Worldpay? About the role: In a Sales Executive - Merchant - Quota Carrier role, you will work as a member of a sales team to find new opportunities for continued growth. This will include providing industry-leading payment solutions to prospective clients, which could include small- and medium-sized business as well as large, enterprise businesses. About the team: What you will be doing: Act as the strategic sales thread while consulting with prospects at the owner and C-suite level. Leverage referred leads and self-cultivated leads to nurture your pipeline. Connecting with prospects to help improve their experience, cash flow, and bottom line....

Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team. About the FCP team Our team protects the business, our customers, and our partners by ensuring we stay ahead of evolving financial crime risks. The team covers KYC, KYB, and...

ZIMPLER PHILOSOPHY We are rapidly expanding in new key markets with a mission to simplify payment transactions everywhere. As we grow, we’re on the hunt for the best, most creative people to join us in sharing our guiding principles and goals. People are at the centre of everything we do and our whole purpose and promise stem from making life easier – for our customers and their customers – with the help of our unstoppable Zimpler crew. Every person and identity within the expanding walls of our company matters. It is a well-demonstrated fact that a product’s market share and usability increases as the diversity of the team creating it increases. So, for that reason, and many others, we take great pride in our culture. As we’re on a mission to build a global payment solution, naturally our fantastic employees need to represent the world, too. Are you next to join us? We are looking for a Head of AML to lead and strengthen our AML/CTF function. Zimpler is a Swedish licensed...