25 customer service jobs in Sydney

The world's leading social Trading platform is looking for a quality obsessed service professional to join our incredibly dynamic team of brilliant minds who service our clients at the front line with any issues or queries they may have engaging with our platform! Here you will receive best in class coaching and development and will be joining an energised team who are enthusiastically human, and technically literate. Working as part of our customer service team, you will work across customer issues while delivering the very best in customer experience. You don’t have to be a genius at trading, in fact we want people who are passionate about creating the best experiences for our clients and we will teach you the rest! Does this sound like you…? You love learning and working as part of a team You are passionate and curious about financial trading and problem solving You are passionate about delivering exceptional customer service You enjoy being part of group projects and...

The world's leading social Trading platform is looking for a quality obsessed service professional to join our incredibly dynamic team of brilliant minds who service our clients at the front line with any issues or queries they may have engaging with our platform! Here you will receive best in class coaching and development and will be joining an energised team who are enthusiastically human, and technically literate. Working as part of our customer service team, you will work across customer issues while delivering the very best in customer experience. You don’t have to be a genius at trading, in fact we want people who are passionate about creating the best experiences for our clients and we will teach you the rest! Does this sound like you…? You love learning and working as part of a team You are passionate and curious about financial trading and problem solving You are passionate about delivering exceptional customer service You enjoy being part of group projects and...

The world's leading social Trading platform is looking for a quality obsessed service professional to join our incredibly dynamic team of brilliant minds who service our clients at the front line with any issues or queries they may have engaging with our platform! Here you will receive best in class coaching and development and will be joining an energised team who are enthusiastically human, and technically literate. Working as part of our customer service team, you will work across customer issues while delivering the very best in customer experience. You don’t have to be a genius at trading, in fact we want people who are passionate about creating the best experiences for our clients and we will teach you the rest! Does this sound like you…? You love learning and working as part of a team You are passionate and curious about financial trading and problem solving You are passionate about delivering exceptional customer service You enjoy being part of group projects and...

An exciting opportunity to join eToro, the world's leading social online trading platform, a revolutionary fintech company that has been at the forefront of online trading for more than a decade. eToro has engaged millions of users with innovative social features and we have been continuously transforming the traditional money management industry, in order to open the financial markets to everyone, everywhere. eToro, the world’s largest social investment network is seeking proactive, highly motivated, and skilled account managers with former experience in the financial industry. This position has both sales and marketing aspects and includes monitoring customer’s accounts and retaining them. As an account manager (AM) in the customer facing department you will be responsible for retaining the relationships with the company's most valuable customers. What will you be doing? Provide exceptional service to existing clients - including platform usage, market commentary and product...

Valiant is an innovative, award-winning platform connecting Australian business owners with the finance they need to kick goals. How? With pioneering tech, a diverse lending panel and a talented team, we’ve revolutionised the business lending game. What makes us different? Valiant brings the human touch to finance by making it accessible to Aussie SMEs and streamlining the (traditionally tedious) application process. We work with over 80 leading lenders to wow our clients with a seamless experience—from their initial enquiry through to settling funds. We're actively seeking hungry and driven people who have a keen interest in the Fintech space, and want to help small businesses access funding in Australia. With our expert training and learning & development programmes, Valiant offers a unique opportunity to work alongside great tech within the finance space and also gain their CertIV in mortgage broking. Responsibilities... Engage with our small business customers by...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. About The Job As a Key Account Director you’ll be focused on building your career in sales, driven by targets and a highly competitive commission structure while making a lasting impression on a vast client base. Originate new business targeting e-commerce client prospects. Achieve revenue targets on a monthly basis. Sell cash management, FX hedging and payment products. Understand the client's business, strategy and challenges to provide the best Ebury solution for their situation. Support our strong client relationship/servicing culture through on-going customer contact, written call reports via Salesforce, quality customer service and superior product knowledge Why Join us? Industry leading basic salary and the...

Who We Are Plenti is a fast-growing fintech, helping its customers achieve their life goals by delivering fast and fair automotive, renewable energy and personal loans. Plenti is on a mission to be Australia’s best lender. We come from a diverse range of backgrounds, both professionally and personally. We are always open to new ideas and believe success comes through collaboration and challenging ideas. We are passionate about what we do but believe that for one to truly foster this passion you have to look after yourself as well. We've come a long way in a few years… achieving things like: winning over 30 awards for positively changing how people access finance; helping over 15,000 households install solar on their roofs; increasing our lending by over 100% over the last year; and adding >50 new staff to the team over the past year. Our ambitions are huge and we've only just begun... What's the role? As a Customer Support Specialist, you will be on the frontline...

Who We Are Plenti is a fast-growing fintech, helping its customers achieve their life goals by delivering fast and fair automotive, renewable energy and personal loans. Plenti is on a mission to be Australia’s best lender. We come from a diverse range of backgrounds, both professionally and personally. We are always open to new ideas and believe success comes through collaboration and challenging ideas. We are passionate about what we do but believe that for one to truly foster this passion you have to look after yourself as well. We've come a long way in a few years… achieving things like: winning over 30 awards for positively changing how people access finance; helping over 15,000 households install solar on their roofs; increasing our lending by over 100% over the last year; and adding >50 new staff to the team over the past year. Our ambitions are huge and we've only just begun... About The Role We're building our Credit team and are on the hunt for a Credit Analyst...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Desktop Support Engineer APAC - Sydney What will be the day to day activities of the person in this position? Working with, maintenance and troubleshooting of Windows, Chrome OS, MAC OS and Linux systems as well as Amazon AWS workspaces. Creating user accounts as required, making sure it’s done correctly the first time and every time. Arranging and preparing equipment for new starters and old equipment replacements. Managing end user requests using Zendesk...

Who is Plenti? Plenti is a fintech lender, providing faster, fairer loans through smart technology and outstanding customer service. Our proprietary technology delivers award-winning automotive, renewable energy and personal loans to help creditworthy borrowers bring their big ideas to life. We are a dynamic and innovative business that is growing very strongly. By continuing to deliver better customer value and experience we are taking market share from incumbent lenders who are constrained by complex and inefficient legacy systems. We are a fast moving and ambitious organisation that seeks to bring in smart and capable people who can take ownership of their role to help the business continue to grow and thrive. With approximately 200 people based in Australia we are a small enough organisation that everyone can make a difference but we have very big ambitions that our passionate team are working to deliver . Plenti listed on the ASX in September 2020 and has revenue of...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTech's to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. About The Job As a Key Account Director you’ll be focused on building your career in sales, driven by targets and a highly competitive commission structure while making a lasting impression on a vast client base. Originate new business targeting e-commerce client prospects. Achieve revenue targets on a monthly basis. Sell cash management, FX hedging and payment products. Understand the client's business, strategy and challenges to provide the best Ebury solution for their situation. Support our strong client relationship/servicing culture through on-going customer contact, written call reports via Salesforce, quality customer service and superior product knowledge Why Join us? Industry...

Newly created role Permanent full-time position based in North Sydney Great opportunity to join a rapidly growing FinTech scale-up business. About Us Blueberry Markets is an online broker providing platforms to trade forex, indices, commodities, crypto and stocks. We are headquartered in New South Wales, Australia but operate globally. The Company was established in 2016 and is known for having the best customer service in the industry. About the Role The Business Intelligence and Analytics Manager we are looking for will be responsible for leading the design, development, implementation and maintenance of critical business intelligence initiatives and projects that will contribute to strategic decision-making. In this role, you must develop a deep understanding of the needs of all stakeholders across the business and create actionable insights to improve their effectiveness. You will also regularly analyse market intel and trends to identify commercial...

About Currencycloud Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are an open & collaborative Fintech unicorn that lives and breathes our company values: Be Human, Better Together and Own it. Our Account Managers are paramount to driving the Currencycloud revenue engine strategy and are responsible for the development of strong commercial relationships. They own the commercial relationships throughout the customer lifecycle and drive sustainable revenue growth across a portfolio of clients to help meet and exceed revenue targets of our dynamic and scaling SaaS-focussed business. YOU will be responsible for up-sell, cross-sell and renewal activity across a portfolio of clients; partnering up with Customer Success Managers to develop account...

Sandstone Technology is a leading Fintech company with offices in Australia, the Philippines & United Kingdom. We provide award-winning digital origination, banking and lending automation solutions, as well as exceptional artificial intelligence & machine learning capability. With over 300 staff, we’ve implemented our cutting-edge software products in more than 40 financial institutions globally, including major international & tier one banks. Our business is built around our people and our shared vision of continuous innovation, building market leading products, and partnering with our valued customers to transform banking experiences. The role: Due to growth, and a strategy to continue leadership in Fintech products to Financial Institutions in Australia, New Zealand, Asia and the UK we are seeking a Head of Products & Services to play a key role in driving product and service strategies, profitability and innovation. In addition to managing the...

About Currencycloud Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution.We are an open & collaborative Fintech unicorn that lives and breathes our company values:Be Human, Better Together and Own it.YOU will be working closely with the Marketing, Demand Generation, and Strategy Team to lead and drive the development of Currencycloud market segments. Through using various tools and resources, you will collaborate with other teams to validate the Product Market Fit (PMF) and help determine the Total Addressable Market of their specialist segment.The Details... Research and identify potential clients, identify decision makers & qualify leads to build a strong pipeline of relevant opportunities and deliver against sales targets Call and meet with...

About Currencycloud Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are an open & collaborative Fintech unicorn that lives and breathes our company values: Be Human, Better Together and Own it. You will be working closely with the Marketing, Demand Generation and the Strategy Team to lead and drive the development of Currencycloud market segments. Through using various tools and resources, the Sales Consultant will collaborate with other teams to validate the Product Market Fit (PMF) and help determine the Total Addressable Market of their specialist segment. The Details... Research and identify potential clients, identify decision makers & qualify leads to build a strong pipeline of relevant opportunities and deliver against sales...

General Duties: Being part of a team based in Sydney or Melbourne dedicated to handling all aspects of the customer onboarding experience Facilitate outbound opening of new accounts for potential clients who already indicated interest in our platform and provide support for existing customers Handle incoming sales inquiries and client issues via phone, email and live, interactive chats No cold calling is involved, the job is heavily centered on engaging warm leads via outbound call campaigns and the vast majority of the day will be spent speaking to clients over the phone, in a fast-paced workplace environment Provide support for existing customers with all aspects of the trading experience- funding their account, education etc Encourage and support referrals from existing clients Knowledge and Experience: Passionate about sales and delivering the highest possible service to customers Creative problem solver, professional, honest and a good team player Can learn...

Introduction: Tech Lead at Blueberry Markets is a foundational, hands-on, full-stack engineering role where you will have the opportunity to build the ideal team around you with the full support and collaboration of the executive leadership team. This role offers a high degree of autonomy and responsibility to establish the team and implement effective software development practices and processes, define the culture, identify, and retain key talent to build the ideal product team around you. This role touches all aspects of the product development lifecycle and will provide and leverage your diverse experience and breadth of technical skills to lead the developers both onshore and offshore, make pragmatic technical decisions. An opportunity to step up and take your career to the next level with this full lifecycle product development role where you will be actively building, launching, and managing a real-time retail multi-asset trading platform in a successful, growing, and...

Sandstone Technology is a leading Fintech company with offices in Australia, the Philippines & United Kingdom. We provide award-winning digital origination, banking and lending automation solutions, as well as exceptional artificial intelligence & machine learning capability. With over 300 staff, we’ve implemented our cutting-edge software products in more than 40 financial institutions globally, including major international & tier one banks. Our business is built around our people and our shared vision of continuous innovation, building market leading products, and partnering with our valued customers to transform banking experiences. The role: Due to growth, and a strategy to continue leadership in Fintech products to Financial Institutions in Australia, New Zealand, Asia and the UK we are seeking a Head of Products & Services to play a key role in driving product and service strategies, profitability and innovation. In addition to managing the...

About Currencycloud Currencycloud is somewhere where innovative thinking and the power of technology know no limits. We know that the success of the business depends on the people who keep it moving, which is why we are looking for exceptional talent to join our international payments revolution. We are an open & collaborative Fintech unicorn that lives and breathes our company values: Be Human, Better Together and Own it. You will be working closely with the Marketing, Demand Generation and the Strategy Team to lead and drive the development of Currencycloud market segments. Through using various tools and resources, the Sales Consultant will collaborate with other teams to validate the Product Market Fit (PMF) and help determine the Total Addressable Market of their specialist segment. The Details... Research and identify potential clients, identify decision makers & qualify leads to build a strong pipeline of relevant opportunities and deliver against sales...