16 customer service jobs in Sydney

The world's leading social trading platform is looking for a quality obsessed service professional to join our incredibly dynamic team of brilliant minds who service our clients at the front line with any issues or queries they may have engaging with our platform! Here you will receive best in class coaching and development and will be joining an energised team who are enthusiastically human, and technically literate. Working as part of our customer service team, you will work across customer issues while delivering the very best in customer experience. You don’t have to be a genius at trading, in fact we want people who are passionate about creating the best experiences for our clients and we will teach you the rest! Does this sound like you…? You love learning and working as part of a team You are passionate and curious about financial trading and problem solving You are passionate about delivering exceptional customer service You enjoy being part of group projects and...

Company Overview: Established for more than 15 years, we are a global finance trading platform based in Sydney, Australia with over 130+ employees. With a strong online presence, we are continually improving our product and services, and are considered one the of main competitors within our industry. As an agile company that values growth and development, we foster a collaborative culture. Company Values:  Responsible Governance and Practices  Transparency and Trust  Inspiring Confidence  Commitment to Customer Service This role is full time in-office, based in Sydney, Australia. Please not this role is not hybrid. Salary Range: AUD $80,000 - $110,000 per annum + super [this is dependant on relevant experience] Key Responsibilities: ·      Assist in the design of software to meet both functional and technical requirements; ·     Develop and implement new software applications;...

Company Overview: Established for more than 15 years, we are a global finance trading platform based in Sydney, Australia with over 130+ employees with a strong online presence. Continually improving our product and services, we are considered one the of main competitors within our industry. As an agile company that values growth and development, we foster a collaborative culture.   Company Values:  Responsible Governance and Practices  Transparency and Trust  Inspiring Confidence  Commitment to Customer Service  Technology and Innovation Benefits: A supportive team committed to professional excellence and work-life balance. Ongoing training and support. Opportunity for growth, development & career progression. If you possess strong organisational skills, time management abilities, and a desire to grow within the finance industry, we encourage you to apply and join our exciting journey! You will be based full...

FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relationship Specialist English Speaking in our Australian office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Customer Experience Responsibilities: Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners. Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners. Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products. Assist in the onboarding of...

About the job Lumi is a fast-growing non-bank lender that provides business loans and lines of credit to small-medium-sized enterprises (SMEs). We help Australian small businesses flourish by offering fair, transparent, straightforward business funding where business owners and our intermediary partners are not required to jump through hoops, read between the lines and be concerned about what's the catch?. We are building a culture where you can be you, grow and make a difference for customers. We are looking for people to join us on this journey who are passionate, curious and great problem-solvers. We have been awarded the 2023 Best Workplace Diversity Award by FinTech Australia and the 2022 Empowering Innovation Affie Award, recognizing our positive outcomes achieved through disruptive innovation. We also ranked #36 among the fastest-growing technology companies in Australia in the 2022 Deloitte Technology Fast 50 Australia. We are looking for someone with great customer...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Role Description The Key Account Director will have responsibility for promoting the growth of the Ebury brand into the country through independent research and campaigns, targeting larger SMEs to mid-level companies. Responsibilities Originate new business autonomously targeting Middle Market prospects. Collaborate with sales teams to cross-sell Ebury lending, cash management, FX hedging and payment products. Understand the client's business environments, strategies, and industry to provide the best solution for their situation. Know and understand the competition's capabilities and gaps to better position Ebury’s Banking solutions. Promote sales through frequent client meetings and discussions covering new products,...

Who We Are At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united...

Lead payments vision and strategy for an innovative ANZ fintech that processes billions of dollars a year Implement strategies that improve experience for millions of customers and drive tens of millions in bottom line growth Coach and develop a world-class team of payments product experts Write your story with Zip As Director of Payments for Zip you’ll lead our payments strategy, operations and team, driving the roadmap for payments products, services and features that power the experiences for Zip’s customers and merchants in Australia and New Zealand.A key focus of your role will be to partner with leaders across Zip to understand the business vision and strategy, and translate that into a payments vision and strategy, and then via your product team, deliver best in class payments experience to our customers through close collaboration with engineering and design.You’ll own operations for our repayments infrastructure, with the goal to drive higher payment success rates...

Who We Are Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you! What You’ll Do As a Sales Manager you will be a part of our growing Sales team in the ANZ region. You will become a part of our continued success and drive revenue growth as well as be responsible for all aspects of the Sales process including lead qualification, discovery calls, proposal preparation all the way through to contract negotiation and deal closing....

OANDA is a global leader in online multi-asset trading services, currency data, corporate payments and FX services. Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. From our roots in 1996 that provided free currency exchange information to launching a multi-award winning global FX and CFD trading business to our recent new venture of money transfer. OANDA is now a major global player. Join Us And Work on an award-winning platform that processes billions of dollars every day. Be on a team that’s responsible for company-wide top priority projects. Deliver reliable software on an agile team striving for continuous integration, automated testing, and code reviews. Contribute innovative ideas to improve the daily trading experience of thousands of customers. Improve yourself and your team through education and continuous learning. How do we work? In our global Sales Outbound Team we are responsible for...

What you do Strategic Implementation Collaborate closely with business development to drive B2B campaigns that elevate brand awareness and client engagement. Utilize data analytics to fine-tune the customer journey across our marketing website and CRM channels. Digital & Content Marketing Oversee the design, updating, and management of Paytron’s website content to ensure it aligns with our brand vision. Develop and fine-tune email marketing campaigns that create strong customer engagement and drive conversions. Design compelling digital advertising assets that capture attention and convey our value proposition succinctly. Cross-Functional Collaboration Partner with our product, legal, and compliance teams to guarantee that all marketing materials meet industry standards and regulations. Liaise with internal stakeholders globally to ensure everyone is aligned and updated on marketing initiatives. Qualifications What you bring A bachelor’s degree in...

About Odessa: Odessa is an international software provider with global headquarters in Philadelphia, USA and Bangalore, India. Our leasing solutions power a client base comprised of leading global financial institutions that operate across market segments. We transform bold ideas into breakthrough outcomes for clients that drive the economy through equipment and fleet leasing: IT, healthcare, transportation and more. We believe that great outcomes and customer satisfaction are everything. It’s what drives us to turn bold ideas into transformational solutions for lease and loan management. By combining digital technologies with what works across a diverse customer base, we use an agile approach to co-innovate with clients to help them solve their toughest problems. As the largest technology provider in the leasing industry, Odessa provides a feature-rich ERP solution with broad integrations across top CRM, G/L, tax, credit, and leading enablement applications. As a...

Who We Are Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you! What You’ll Do As a Sales Manager you will be a part of our growing Sales team in the ANZ region. You will become a part of our continued success and drive revenue growth as well as be responsible for all aspects of the Sales process including lead qualification, discovery calls, proposal preparation all the way through to contract negotiation and deal closing....

Valiant is an innovative, award-winning platform connecting Australian business owners with the finance they need to kick goals. How? With pioneering tech, a diverse lending panel and a talented team, we’ve revolutionised the business lending game. What makes us different? Valiant brings the human touch to finance by making it accessible to Aussie SMEs and streamlining the (traditionally tedious) application process. We work with over 80 leading lenders to wow our clients with a seamless experience—from their initial enquiry through to settling funds. We're actively seeking hungry and driven sales people who have a keen interest in the Fintech space, and want to help small businesses access funding in Australia. With our expert training and learning & development programmes, Valiant offers a unique opportunity to work alongside great tech within the finance space and also gain their CertIV in mortgage broking. Responsibilities... Engage with our small business customers...

Who We Are: At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We...

Sandstone Technology is a leading provider of loan origination, internet banking and mobile banking solutions to financial institutions globally. Headquartered in Sydney, New South Wales and with offices in Melbourne, Manila in the Philippines and Leeds in the UK, Sandstone is delivering world's best practice strategic banking solutions to financial institutions globally. The Role We're currently on the lookout for a passionate Product Manager to join our high performing Digital Banking division. Working closely with existing and new clients to identify, evaluate, enhance and create new features and products. You will work closely with the development and QA team within an agile framework, creating user stories and prioritising the backlog to ensure that we deliver the features with the highest value first. You will also be responsible for market research including competitor, industry and regulatory research to and understand the impact of regulatory and industry changes to...