41 customer service jobs in Sydney

About TMGM TMGM is a leading provider of online trading and investment services. We are honored to be the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific. With a global presence and offices across three continents, TMGM has built a reputation as a trusted provider of CFD trading. We pride ourselves on our commitment to regulatory compliance, technological innovation, and exceptional customer service. At TMGM, our vision goes beyond just providing a trading platform. We aim to empower our clients with the best trading conditions. By leveraging industry-leading and cutting-edge innovative platforms, we ensure that your trading experience is excellent. Our relentless dedication to research and development enables us to push the boundaries of liquidity and usability, equipping you with the tools you need to succeed in the ever-changing financial landscape. About the role We're looking for an experienced Governance and legal Specialist with a...

About TMGM TMGM is a leading provider of online trading and investment services. We are honored to be the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific. With a global presence and offices across three continents, TMGM has built a reputation as a trusted provider of CFD trading. We pride ourselves on our commitment to regulatory compliance, technological innovation, and exceptional customer service. At TMGM, our vision goes beyond just providing a trading platform. We aim to empower our clients with the best trading conditions. By leveraging industry-leading and cutting-edge innovative platforms, we ensure that your trading experience is excellent. Our relentless dedication to research and development enables us to push the boundaries of liquidity and usability, equipping you with the tools you need to succeed in the ever-changing financial landscape. About the role We are seeking an experienced Senior Legal Officer to support the...

About TMGM TMGM is a leading financial services provider, dedicated to providing innovative trading solutions to clients across the globe. We specialize in multi-asset trading, offering a wide range of products including forex, commodities, indices, and cryptocurrencies. With a strong commitment to technological excellence, regulatory compliance, and superior customer service, TMGM has established itself as a trusted partner for traders of all levels. As an organization, TMGM prides itself on fostering a collaborative and inclusive work environment. We believe in empowering our employees and providing them with opportunities for growth and development. With offices in multiple countries, we embrace diversity and value the unique perspectives and talents that each individual brings to the table. Join TMGM and be part of a dynamic and forward-thinking team that is shaping the future of online trading. About the Role We are seeking an experienced Business Operation Project...

About TMGM TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service. At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving you the tools you need to thrive in an ever-evolving financial landscape. About the role As a Risk Analyst, you will gain first-hand knowledge and...

About TMGM TMGM is a leading provider of online trading and investment services. We are honored to be the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific. With a global presence and offices across three continents, TMGM has built a reputation as a trusted provider of CFD trading. We pride ourselves on our commitment to regulatory compliance, technological innovation, and exceptional customer service. At TMGM, our vision goes beyond just providing a trading platform. We aim to empower our clients with the best trading conditions. By leveraging industry-leading and cutting-edge innovative platforms, we ensure that your trading experience is excellent. Our relentless dedication to research and development enables us to push the boundaries of liquidity and usability, equipping you with the tools you need to succeed in the ever-changing financial landscape. About the role We are looking for a Legal and Compliance Officer to join our team. In...

About TMGM TMGM is a leading provider of online trading and investment services. We are honored to be the Official Regional Online Forex and Trading Partner of Chelsea FC in Asia Pacific. With a global presence and offices across three continents, TMGM has built a reputation as a trusted provider of CFD trading. We pride ourselves on our commitment to regulatory compliance, technological innovation, and exceptional customer service. At TMGM, our vision goes beyond just providing a trading platform. We aim to empower our clients with the best trading conditions. By leveraging industry-leading and cutting-edge innovative platforms, we ensure that your trading experience is excellent. Our relentless dedication to research and development enables us to push the boundaries of liquidity and usability, equipping you with the tools you need to succeed in the ever-changing financial landscape. About the role We're looking for an experienced Governance and Structuring Specialist with...

About The Company: TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service. At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape. About The Role： We are looking for a Customer Onboarding Specialist,...

TMGM stands at the forefront of online trading and investment services, proudly serving as Chelsea FC's Official Regional Online Forex and Trading Partner in Asia Pacific. With a global presence and offices spanning three continents, TMGM has earned its reputation as a trusted CFD trading provider. We embody excellence through a commitment to regulatory compliance, technological innovation, and unparalleled customer service. At TMGM, our vision goes beyond providing a platform for trading; we aspire to empower our clients with the best trading conditions. We leverage industry-leading and cutting-edge innovative platforms to ensure that your trading experience is nothing short of exceptional. Our relentless commitment to research and development continually pushes the boundaries of liquidity and usability, giving them the tools they need to thrive in an ever-evolving financial landscape. About The Role： We are seeking a proactive and detail-oriented Relationship Coordinator to...

About Us As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their...

Class: Full-time Legal Entity: StoneX Financial Pty Ltd Organization: StoneX Financial Pty Ltd Reports to: Manager - Client Management Location: Sydney or Melbourne Company Overview: StoneX is an institutional-grade financial services network that connects companies, organizations, and investors to the global market's ecosystem through a unique blend of digital platforms, end-to-end clearing and execution services, high-touch service, and deep expertise Business Segment Overview Retail: Empower individual investors – and yourself – in the world of retail through a range of different financial products rooted in innovation and market intelligence. From FX and CFDs to precious metals, master an exciting world of wealth management tools. Primary duties will include: Supporting our Mandarin-speaking clients with account and platform inquiries Executing trades over the phone Conduct trade investigations Generate trade reports and statistics for clients...

Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About The Team Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe. What you’ll do Strategically support Stripe’s largest and most complex users....

Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle. Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating regulatory compliance and enabling continuous monitoring throughout the client lifecycle (transaction monitoring, perpetual KYC), all the way to client offboarding. Fenergo is recognized for its in-depth financial services and regulatory expertise and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Environmental, Social and Governance (ESG), KYC, Anti-Money-Laundering (AML), tax and prudential regulations across 120+ jurisdictions. Headquartered in Dublin, Ireland, Fenergo has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the United Arab...

About the Role Are you a dynamic professional with a flair for building and nurturing client relationships? Do you have a passion for financial markets and a keen eye for spotting new opportunities? If so, we’re looking for you! As our Mandarin Speaking Account Manager , you'll be at the forefront of our client engagement strategy, playing a crucial role in driving client satisfaction and business growth, and turning new leads into success stories! This fully onsite role at our Sydney CBD office is your chance to make a significant impact on our clients' trading success. To succeed in this role, you'll embody GO Market’s values: Clients come first, Integrity and Compliance, and Innovation in all areas. Why You'll Love This Role Empowering Culture: Collaborate with top-tier industry professionals in a supportive team environment that celebrates diversity, innovation and the successes of its members. Client Success & Engagement: You’ll work closely with clients,...

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. About The Team The SME & Growth Business team at...

WHO IS LUMI? We are a fast-growing non-bank lender that provides business loans and lines of credit to small medium-sized enterprises (SMEs). We help Australian businesses achieve sustainable financial success by offering fast, fair, and flexible finance solutions powered by our innovative lending approach. We aim to be the financial catalyst for Australian businesses to thrive , not just survive. WORKING AT LUMI We are building a culture where you can be you, grow and make a difference for customers. We are looking for people to join us on this journey who are passionate, curious and great problem-solvers. We ranked in the top #3 on the 2024 Australian Financial Review BOSS Best Places to Work Banking, Superannuation and Financial Services list. We were awarded the 2023 Best Workplace Diversity Award by FinTech Australia and the 2022 Empowering Innovation Affie Award . We also ranked #36 among the fastest-growing technology companies in...

ATFX is a leading global fintech broker with a local presence in 23 locations and licenses from regulatory authorities, including the UK's FCA, Cypriot CySEC, UAE's SCA, Australian ASIC, and South African FSCA. With a strong commitment to customer satisfaction, innovative technology, and strict regulatory compliance, ATFX provides exceptional trading experiences to clients worldwide. We are now on the search for Junior Client Services Officer as we continue to expand and grow our presence in Australia. Your responsibilities: Provide quality customer services to clients in a professional manner and in accordance with all group standards Conduct KYC (Know Your Client) review on new client relationships Collaborate with the global customer servicing team to provide full support to clients’ enquiries on account opening and market information Assist in client on-boarding, document checking and compliance processes Handle customer feedback and complaints with high service...

Established for more than 15 years, we are a global finance trading platform based in Sydney, Australia with over 130+ employees with a strong online presence. Continually improving our product and services, we are considered one the of main competitors within our industry. As an agile company that values growth and development, we foster a collaborative culture. Company Values:  Responsible Governance and Practices  Transparency and Trust  Inspiring Confidence  Commitment to Customer Service About the Role: We are looking for a competent Account Executive to maintain client relationships. You’ll be directly responsible for the preservation and expansion of our client base. The ideal candidate will be experienced in relationship management. We expect you to be a reliable professional, able to balance client orientation and a results-driven approach. Your overarching goal is to identify opportunities with prospects and new clients and build them into...

At Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300 million people access information about the currencies that matter to them and over 225,000 people used us to send money overseas.  We are proud to be part of Euronet Worldwide (Nasdaq{{:}} EEFT), a global leader in processing secure electronic financial transactions. Under their Money Transfer division, Xe and Ria Money Transfer have been brought together to help establish the third largest money transfer business in the world.  The Head of Dealing APAC will be responsible for developing and delivering the APAC managed corporate customer strategy to achieve aggressive revenue growth.  You'll have a game-changing attitude...

Company Description WHO IS LUMI? We are a fast-growing non-bank lender that provides business loans and lines of credit to small-medium-sized enterprises (SMEs). We help Australian small businesses flourish by offering fair, transparent, straightforward business funding where business owners and our intermediary partners are not required to jump through hoops, read between the lines and be concerned about what's the catch? WORKING AT LUMI We are building a culture where you can be you, grow and make a difference for customers. We are looking for people to join us on this journey who are passionate, curious and great problem-solvers. We ranked in the top #3 on the 2024 Australian Financial Review BOSS Best Places to Work Banking, Superannuation and Financial Services list. We were awarded the 2023 Best Workplace Diversity Award by FinTech Australia and the 2022 Empowering Innovation Affie Award. We also ranked #36 among the fastest-growing technology companies in Australia in...

So, who is Till Payments? Till Payments is on a mission to create seamless customer payment experiences globally. Powered by technology, Till's belief is that payments and merchant acquiring should be technology-led, agile and flexible. Till simplifies the way businesses accept payments across online, in-store, mobile, unattended and point of sale systems. The payments game is evolving and Till are staying one step ahead, building world class technology paired with local service to support customers. Till shared an exciting development in its journey and we're delighted to confirm that we have been acquired by Canadian fintech powerhouse, Nuvei (Nasdaq, TSX{{:}} NVEI). Both Till and Nuvei are united by a shared vision{{:}} to lead the way in payment technology with customer-first solutions that demystify the complexity around payments. As we integrate with Nuvei, we pledge to stay true to our roots and deliver even greater value to our merchants and partners. Let's talk...