35 customer service jobs in Tel Aviv-Yafo

eToro is the world’s leading social trading network, providing millions of users from around the world with a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading and machine-learning-powered investment products. The Popular Investor Client Relationship Manager position will be responsible for managing the one-on-one business relationship of a group of eToro’s Popular Investors (eToro’s marketplace for talented and experienced investors). The focus will be on helping them to grow and retain their AUC (assets-under-copy- the total aggregated amount of client funds copying them) and business on the platform. This position presents an opportunity to grow in the FinTech industry within online investment management and play an integral role within our investment unit. This is a full-time junior-level position. What will you be doing? Work within eToro’s...

About us: ChargeAfter is a market-leading payments platform shaping the future of multi-lender “Buy Now Pay Later” financing solutions for the modern enterprise. We are creating the next wave of credit at the point of sale: Omnichannel, global, personalized, optimized credit from multiple tiered lender sources in real-time. ChargeAfter was founded in 2017 to help every consumer access fair and attainable financing options tailored to their unique needs. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile. As a growth-stage Fintech leader operating the most innovative and advanced Buy Now Pay Later (point-of-sale financing) platform, we are building the next unicorn in the Fintech industry and are looking for Senior Technical Support Engineer to help...

eToro is the world’s leading social trading network, providing millions of users from around the world a one-stop-shop solution for their trading and investing needs. Since 2007, eToro has positioned itself as a Fintech leader, pioneering revolutionary practices such as social trading and machine-learning-powered investment products. eToro’s award-winning trading and investing platform are at the forefront of Fintech technologies. Our Research and Development department develops cutting-edge technologies, focusing on field-relevant areas, such as blockchain and artificial intelligence. We promote an organizational culture which is both professional and fun. What you’ll be doing? Day to day support and response to service incidents Diagnose and resolve IT technical issues involving internet connectivity, Servers issues (VM and cloud), email clients, Anti-Virus, etc Manage users and permissions in Active Directory, G-suite, GCP, Azure, Terminal Services, etc Sustain...

Fireblocks is an easy-to-use, enterprise-grade platform for financial institutions that need to streamline digital asset operations - without sacrificing on security. When it comes to cryptocurrencies, both storing and transferring can be cumbersome due to the fact that one wrong move means money could be lost forever. Fireblocks uses state-of-the-art technology in order for customers to have one platform for their team to securely store and transfer digital assets across all their exchanges, wallets, counterparties, etc. As a Scale Customer Success Manager in Fireblocks you will work with customers in 1: Many engagements programs to impact target customer groups. Build processes and manage the life-cycle of 70% of Fireblocks customers. You will build great relationships, demonstrate the product, educate customers, represent the customer interest by managing feature requests with product management, and prioritize support cases. You will have the opportunity to learn the ins...

About us: ChargeAfter is a market-leading payments platform shaping the future of multi-lender “Buy Now Pay Later” financing solutions for the modern enterprise. We are creating the next wave of credit at the point of sale: Omnichannel, global, personalized, optimized credit from multiple tiered lender sources in real-time. ChargeAfter was founded in 2017 to help every consumer access fair and attainable financing options tailored to their unique needs. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile. As a growth-stage Fintech leader operating the most innovative and advanced Buy Now Pay Later (point-of-sale financing) platform, we are building the next unicorn in the Fintech industry and are looking for Senior Technical Support Engineer to help...

eToro is the world’s leading social trading network, with over 28 million users from over 180 countries. Founded in 2007, eToro was created to make online trading available to anyone, from beginners to experienced traders and is now pioneering cryptocurrency trading. eToro is looking for an Infrastructure Manager role to plan, organize, and maintain operations to ensure the stable operation of the organization’s Production infrastructure and on-premises solutions. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly network, server (physical and virtual), and storage infrastructure and data communications, The Infrastructure Manager will work to ensure high levels of service availability and performance for key business applications deployed within these environments including : Manage service delivery, systems reliability and scalability of eToro platform Build, configure, and maintain the frameworks, tools, and systems that...

Melio is a TLV-based Fintech startup (and tech Unicorn!) that enables small businesses in the US to pay their bills in more efficient ways. This improves their finances and frees them up to focus more on managing the businesses they love. With our unique approach to small business payments, we’re the fastest-growing payment solution in the United States. What makes Melio unique? Well, we’ve made B2B payments as simple as P2P payment apps like Venmo and Bit. Currently, 42% of business payments in the US are made by check...yikes! We are looking for an experienced and motivated Product Marketing Manager , to join our growth team and develop effective marketing strategies and plans to communicate and support the adoption and growth of Melio’s product features to relevant audiences. This role requires a deep understanding of marketing work strategies, advertising & sales channels, and the ability to deeply understand the relevant products and features. You will be responsible...

About the Position Fireblocks is a fast-growing VC-backed startup focused on securing and transferring digital assets across public and private blockchains. Fireblocks is one of the most well-funded and fastest-growing start-ups in the crypto and blockchain space. We’re on a mission to enable every business worldwide to securely and efficiently support digital assets and cryptocurrencies. We are expanding our business application team to support the growing business of the company. As a senior SF business analyst, you will get familiar with marketing, sales, finance, support, and customer success business processes and lead the implementation of Salesforce CRM and integration with Fireblocks products and business applications. To do well in this role, you need to be highly organized, with an excellent eye for detail, and have extensive experience with Salesforce administration and implementation. Responsibilities Design & build scalable solutions in Salesforce....

We are seeking for an experienced Front-End expert developer to join Nayax's growing business unit: CoinBridge. CoinBridge is Nayax's newly formed division and activity built to enable retailers, loyalty clubs, e-Wallets, and any businesses that manage a mobile customer-base presence to become a global seamless payment company . CoinBridge is set to provide a quick-to-market solution for any loyalty-club and rewarding-scheme operators, to upscale their business into a payment platform or e-Wallet, with literally no effort. Through our Cloud-Based Platform, CoinBridge provides the technology, regulatory and business means to convert customers' rewards, loyalty-points, and any virtual assets, into real currency – and discharge those through the Credit Card scheme to execute real payments to real merchants. Our vision is to create the most comprehensive Global Discharging Payments Service and network, which advances the loyalty and reward scheme market to the next level – by...

About Lili Lili is an all-in-one banking app designed for small businesses. Combining banking services with real-time expense tracking, tax tools, and financial insights, Lili empowers small businesses with the tools they need to stay in control of their finances while saving time and money. Led by serial entrepreneurs with 20 years of fintech experience, CEO Lilac Bar David and CTO Liran Zelkha, Lili is backed by Group 11, Foundation Capital, AltaIR Capital, Primary Venture Partners and Torch Capital. Founded in 2018, Lili is headquartered in New York and serves customers in all 50 states. To learn more about Lili, visit Lili.co. Innovation is in our DNA. It’s in our users’ DNA. We’re deeply humbled (and also running around screaming with joy!) to have been named one of the 50 Most Innovative Companies in the World in 2022 by @fastcompany, and ranked #1 in the Personal Finance Category. Lili is seeking an iOS Engineer to join our team: In this role you will: Create a...

As a Tech Lead at Melio you will be one of the core employees in a tight-knit, dynamic, hands-on small team that takes pride in high coding standards and modern development practices. You’ll be using top technologies like React, Node.js, AWS and scalable databases to build a unique experience in the world of B2B payments. How You’ll Make An Impact A Tech Lead is expected to lead - Initiate improvements to architecture and infrastructure, teach the team new technologies and better practices, and be an active member in designing the engineering roadmap. Your effort and attention will split between creating and promoting an engineering plan, and actively driving the team’s engineer’s professional growth. What we’d love to see 7+ years of professional experience as a software engineer with frontend and backend development. Excellent knowledge of typescript/html5/CSS. Experience working with at least one of the following frameworks: React/Vue/Angular. Excellent...

Melio is a TLV-based Fintech startup (and tech Unicorn!) that enables small businesses in the US to pay their bills in more efficient ways. This improves their finances and frees them up to focus more on managing the businesses they love. With our unique approach to small business payments, we're the fastest-growing payment solution in the United States. What makes Melio unique? Well, we've made B2B payments as simple as P2P payment apps like Venmo and Bit. Currently, 42% of business payments in the US are made by check… yikes! We're looking for a Senior Machine Learning Operations engineer (MLOps) that will join the Data Infrastructure team in defining, building, integrating, and deploying the Machine Learning Operation platform, services, and processes and be part of the big data operation. The goal of an MLOps Engineer is to bridge the gap between development and production - between data science and engineering. Ultimately - deliver value to customers and stakeholders...

The SecOps Director will contribute to the implementation of the overall Fireblocks information security strategy related to cyber security defense and operations. In this role, you will lead the global team’s mission to defend Fireblocks’ platform and enterprise systems, including threat hunting and monitoring, SIEM, and advanced incident response functions. You will be responsible for implementing and maintaining the company’s overall “protect, defend, contain, eradicate, recover” strategy around cybersecurity. You will lead the development of workflows for security monitoring and event escalation and incident management including all staff, technology, projects, and coordination with analysis and investigation. Requirements: Development and implementation of our department workforce strategy , including effective and inclusive recruitments for vacant global positions, staff development and growth, and fostering a culture of engagement and strive-to-remediate. Provide...

Melio is a TLV-based Fintech startup (and tech Unicorn!) that enables small businesses in the US to pay their bills in more efficient ways. This improves their finances and frees them up to focus more on managing the businesses they love. With our unique approach to small business payments, we're the fastest-growing payment solution in the United States. What makes Melio unique? Well, we've made B2B payments as simple as P2P payment apps. Currently, 42% of business payments in the US are made by check… yikes! As a Senior Android Developer at Melio you will be one of the core employees in a tight-knit, dynamic, hands-on small team that takes pride in high coding standards and modern development practices. You’ll be using technologies like Jetpack Compose, Coroutines Flow, Navigation components and Material Design to build our cutting edge Android app, which is the core of the unique experience we’re building in the world of B2B payments. How You’ll Make An Impact Each...

ChargeAfter is a fast-growing FinTech start-up with offices in TLV and New York. Backed up by top investors such as Visa, Citi Bank and BBVA, ChargeAfter is a market-leading payments platform shaping the future of multi-lender “Buy Now, Pay Later” financing solutions for the modern enterprise. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile. Here at ChargeAfter, we are building the next unicorn in the Fintech industry and are looking for a talented and success driven Backend Team Lead to help make it happen! Key Responsibilities: ● Build and lead core engineering team as a part of growing R&D department. ● Work closely with Technical Architects and Product Managers to implement product foundation in a micro-services architecture. ● Be hands-on...

About Lili Lili is an all-in-one banking app designed for small businesses. Combining banking services with real-time expense tracking, tax tools, and financial insights, Lili empowers small businesses with the tools they need to stay in control of their finances while saving time and money. Led by serial entrepreneurs with 20 years of fintech experience, CEO Lilac Bar David and CTO Liran Zelkha, Lili is backed by Group 11, Foundation Capital, AltaIR Capital, Primary Venture Partners and Torch Capital. Founded in 2018, Lili is headquartered in New York and serves customers in all 50 states. To learn more about Lili, visit Lili.co. Innovation is in our DNA. It’s in our users’ DNA. We’re deeply humbled (and also running around screaming with joy!) to have been named one of the 50 Most Innovative Companies in the World in 2022 by @fastcompany, and ranked #1 in the Personal Finance Category. Lili is seeking a Senior Automation Engineer to join our team In this role you...

About the Position: Fireblocks is one of the most well-funded and fastest-growing start-ups in the crypto and blockchain space. We’re on a mission to enable every business in the world to securely and easily support digital assets and cryptocurrencies. Today, over 1500 customers rely on the Fireblocks platform to store, transfer and issue digital assets – and we’re just getting started. Fireblocks is looking for a Director of Risk Management with the ability to assess risk, develop mitigation plans, and serve as a risk subject matter expert on all product risk fronts. This is an opportunity to join a newly formed team with a mandate to help drive meaningful growth for Fireblocks. The right individual will have a hand in building a risk management team from the ground up. Description: Deep involvement in the product development processes - Identify, quantify, and monitor risks to enable risk-based actions and decision-making by business leaders Provide risk expertise...

About The Position We are looking for an experienced Backend Engineer to join us as a Tech Lead in the Cloud Infrastructure Group. You will be part of the Backend Infra team and take a significant role in developing an infrastructure that will allow Fireblocks to scale and serve thousands of customers, with billions of requests and operations. The backend infra team in Fireblocks is responsible for developing infrastructures, frameworks, guiding the micro-services architecture and the internal services communication in the R&D, as well as being part of the development & deployment pipeline and our Cloud Infrastructure. Requirements 6+ years of experience as a backend developer At least 1-2 years of experience in Node.js , javascript / typescript Experience in micro services architecture & communication Experience with Cloud Providers such as AWS / Azure / Google Cloud Experience with relational & non relational DB Experience with CI/CD...

Plus500 is a world-leading online trading platform with hundreds of thousands of active users placing millions of trades a month. It is our mission to disrupt the age-old trade markets by building digital technologies that make trading around the world accessible and more efficient The DevOps engineer will be responsible for the health and monitoring of system platforms that support live financial products. We are looking for a highly motivated team player to join us in creating the next generation of CI\\CD pipelines and our DevOps practices & culture, using cutting-edge modern technologies. DESCRIPTION We are looking for a talented web developer to help us take our flagship Web application trading platform to the next level in terms of UI and UX and technology. You will utilize your skills and creativity to create effective, efficient, and scalable software designs with modern technologies, all while ensuring a crisp customer experience. REQUIREMENTS BSc in Computer...

About us: ChargeAfter is a market-leading payments platform shaping the future of multi-lender “Buy Now Pay Later” financing solutions for the modern enterprise. We are creating the next wave of credit at the point of sale: Omnichannel, global, personalized, optimized credit from multiple tiered lender sources in real-time. ChargeAfter was founded in 2017 to help every consumer access fair and attainable financing options tailored to their unique needs. Our global financing network facilitates and connects B2C and B2B lenders with merchants, creating a global financing network that enables enterprise brands and merchants to offer real-time, low-cost, flexible financing options to their customers regardless of credit profile. As a growth-stage Fintech leader operating the most innovative and advanced Buy Now Pay Later (point-of-sale financing) platform, we are building the next unicorn in the Fintech industry and are looking for DevOps Engineer to help make it happen”...