21 customer service jobs in Warsaw

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000 + merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here We are seeking for a Customer Service Representative to provide comprehensive customer service, respond to inquiries, resolve problems, and register complaints, in a 24/7 & weekends system. The role requires excellent communication skills, multitasking abilities, problem-solving skills, and a commitment to exceptional customer service....

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Junior German Speaking Customer Service Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. Providing effective and professional customer support in German Assist with ad hoc queries, handling telephone, email and chat requests from German speaking clients Solving problems related to the financial transactions and back office operations Providing support for other departments Maintaining high quality of customer service (ensuring clients always receive good feedback) Fluent German (minimum C1 level) and very good English (B2 level) High customer service orientation and...

XTB to przede wszystkim innowacyjność i ciągły rozwój. Tworzymy największą regulowana firmę inwestycyjną i FinTech w Polsce, specjalizującą się w obrocie instrumentami finansowymi. Działamy na ponad 15 rynkach min. w Europie, Azji i Ameryce Południowej. Globalnie zatrudniamy ponad 1000 osób. Stawiamy na rozwój naszych pracowników, dlatego XTB jest najlepszym miejscem, aby zdobyć doświadczenie i rozwijać nabyte umiejętności. Nasza innowacyjna działalność, produkty i technologie są doceniane przez inwestorów i rynek. nawiązywanie kontaktu telefonicznego z potencjalnymi klientami udzielanie odpowiedzi na zapytania klientów (kontakt telefoniczny, mailowy, chat) praca z systemem zarządzania relacjami z klientem monitorowanie trendów na rynkach walut, towarów, kryptowalut oraz indeksów giełdowych praca w młodym, dynamicznym i pomocnym zespole w przyjaznej atmosferze komunikatywność rozwinięte umiejętności interpersonalne oraz wysoka kultura osobista terminowość w realizacji...

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Portuguese Speaking Customer Service Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. providing excellent customer service (supporting Portuguese clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal departments Portuguese language -...

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Romanian Speaking Customer Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. providing excellent customer service (supporting Romanian Clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal departments Romanian language - native or...

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Czech Speaking Customer Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. providing excellent customer service (supporting Czech/Slovak Clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal departments Czech language - native or...

What we do Hi, we are Vodeno. We are innovators in the Banking-as-a-Service space. Our technology is cloud-native , and our teams work in the cloud like fish in water. Supported by a leading global equity firm and the ecosystem of nearly 90 partners, our Platform opens new opportunities for businesses across Europe to integrate financial products and services into their solutions. Based on financial sector know-how and expertise in cloud technology, we provide a set-up of customer-facing and daily banking services which include: digital onboarding, accounts, cards, payments, and lending with a white-label mobile app channel access. We are defined by the following values: Client at the centre - we deliver value to our clients Curiosity - we want to know more! Accountability - we deliver on our promises Collaboration - we can achieve more with others We are currently looking for a Sales Support Coordinator ready to join our adventure. The person joining us will work...

Everyone at OANDA is focused on our vision to transform how our customers can meet all their currency needs. We are revolutionising the world of currency trading by providing innovative trading experiences, currency data and analytics solutions. Dare to be open, bold, focused - own it and apply! The future is now! Join us and: Work on an award-winning platform that processes billions of dollars every day. Boost your career in a global FinTech company with 29+ years of market leadership. Improve yourself and learn from the industries best. Have a key role in a company's growth & improve the daily trading experience of thousands of Clients. How do we work? Joining us you will be a part of a global (Poland, Spain, the UK) Relationship Management & Client Service Department (30 team members). You will join 4-person Team of expert Relationship Managers based in Warsaw and report to Customer Service Director. This position offers a unique opportunity to gain...

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Junior German Speaking Customer Service Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. Providing effective and professional customer support in German Assist with ad hoc queries, handling telephone, email and chat requests from German speaking clients Solving problems related to the financial transactions and back office operations Providing support for other departments Maintaining high quality of customer service (ensuring clients always receive good feedback) Fluent German (minimum C1 level) and very good English (B2 level) High customer service orientation and...

O nas XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Spanish Speaking Customer Service Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. Twój zakres obowiązków providing excellent customer service (supporting Spanish and Latam clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal...

XTB is a licensed brokerage house in the European Union, specialized in trading on OTC derivative instruments (forex, commodities, and indices). Due to continued growth, the company now seeks Portuguese Speaking Customer Service Specialist. The right candidate will be a creative, innovative, enthusiastic team player with strong interpersonal skills. This is a very exciting opportunity for the right candidate for personal growth and career development in an internationally known company. providing excellent customer service (supporting Portuguese clients) building up positive relationships with customers resolving issues in a timely manner and ensure high levels of customer satisfaction providing explanations in relation to customer complaints (both written and by phone) monitoring of the situation on financial markets working with the CRM system (verification and completing clients data) cooperating with external XTB branches and internal departments Portuguese language -...

Join the Web3 revolution at Ramp Network! ?? A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. ?? What you will be doing We're looking for a Full Stack Engineer to build great user...

XTB to przede wszystkim innowacyjność i ciągły rozwój. Tworzymy największą regulowana firmę inwestycyjną i FinTech w Polsce, specjalizującą się w obrocie instrumentami finansowymi. Oferujemy naszym klientom jedną z najbardziej niezawodnych i funkcjonalnych aplikacji inwestycyjnych na rynku. Działamy na ponad 10 rynkach min. w Europie, Azji i Ameryce Południowej, gdzie zatrudniamy ponad 1000 osób. Stawiamy na rozwój naszych pracowników, dlatego XTB jest najlepszym miejscem, aby zdobyć doświadczenie i nabywać nowe umiejętności. Nasza innowacyjna działalność, produkty i technologie są doceniane przez inwestorów i rynek. Zdobyliśmy aż 4 nagrody przyznawane podczas największej branżowej konferencji 'Invest Cuffs' – Broker Forex, Kampania Edukacyjna (Investing Masterclass), Analityk Roku (Przemysław Kwiecień), Spółka Dywidendowa. Opis stanowiska Poszukujemy doświadczonego Salesforce Administratora, który dołączy do jednego z naszych zespołów tworzących i rozwijających system CRM....

SumUp enables small businesses to thrive by providing them with tools to sell, get paid, manage their operations, and grow their business. Our range of integrated products and services empowers merchants to deliver exceptional customer experiences. We are looking for a Senior Product Manager to lead the development and growth of SumUp Bookings , one of the newest products in the SumUp portfolio. SumUp Bookings is a tool designed for small businesses, particularly in the health & beauty sector, helping them manage calendars, schedule appointments, and enable seamless online booking for their customers. This is a unique opportunity to own the strategy and roadmap for a product that directly impacts the success of our merchants. In this role, you'll collaborate daily with a dedicated development team, including engineers, an engineering manager, designers, product marketing experts, and data analysts. You'll have the flexibility and autonomy to shape the future of the SumUp...

Opening We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. We're on the lookout for a dynamic Atlassian Administrator who isn't just technically adept, but also a true partner to our business owners. In this role, you'll play a pivotal part in bridging the gap between technology and business, ensuring our teams are empowered to work efficiently and effectively. Responsibilities Manage user accounts, roles, and permissions. Ensure that users have the appropriate level of access to Jira projects and issues / Confluence spaces and pages. Troubleshoot issues and provide technical support to users. Gather requirements, investigate potential solutions, analyze impact, and act as...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. The Customer Feedback Analyst will assist in collecting, organising, and analysing customer feedback. This role supports the development of actionable insights by managing data processes, producing reports, and contributing to the continuous improvement of products and services Responsibilities Data Collection & Organisation: Support the collection of feedback from various channels such as surveys, customer reviews, and client-facing teams. Ensure feedback data is properly organised, tagged, and stored for analysis. Data Analysis Support: Assist in analysing the feedback under the guidance of the Senior Feedback Analyst. Use tools...

This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The Opportunity We are looking for a Senior Credit Risk Officer to become part of our global credit risk department consisting of several international based teams who have the end-to-end credit risk management responsibility at merchant and portfolio level. In this challenging role you will be at the core of our organization with a high level of exposure, supporting Worldline’s growth and profitability by ensuring sustainable new and...

About Unlimit Founded in 2009, Unlimit is a global fintech company with 16 offices all over the world and more than 500 employees, that offers a large portfolio of financial services - from acquiring (payment processing) to banking as a service. Our mission is to be “ready for tomorrow” and to provide our customers with a sense of stability in the everchanging financial landscape and an opportunity to be prepared for whatever the tomorrow of business brings their way, so that while others observe, they can already take an advantage. About The Job We are seeking a Salesforce QA Engineer / Salesforce Admin to join our dynamic team and help maintain, enhance, and ensure the quality of our Salesforce platform. In this role, you will be at the forefront of implementing and testing new features, identifying and resolving platform issues, and optimizing our Salesforce environment for high performance and reliability. You will collaborate closely with cross-functional teams -...

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. What you’ll do As a SecOps Expert , you’ll be responsible for securing and protecting our infrastructure, including managing and administering various security-related technologies, platforms, and tools. You'll also provide security expertise and guidance to the team on various security-related matters. You’ll build and own solutions to quickly identify breach attempts, contain and eradicate threats, streamline our security incident response processes, continuously test our controls, and help the business make informed decisions...

SumUp enables small businesses to thrive by providing them with tools to sell, get paid, manage their operations, and grow their business. Our range of integrated products and services empowers merchants to deliver exceptional customer experiences. We are looking for a Senior Product Manager to lead the development and growth of SumUp Bookings , one of the newest products in the SumUp portfolio. SumUp Bookings is a tool designed for small businesses, particularly in the health & beauty sector, helping them manage calendars, schedule appointments, and enable seamless online booking for their customers. This is a unique opportunity to own the strategy and roadmap for a product that directly impacts the success of our merchants. In this role, you’ll collaborate daily with a dedicated development team, including engineers, an engineering manager, designers, product marketing experts, and data analysts. You’ll have the flexibility and autonomy to shape the future of the SumUp...