PayU
Warsaw, Poland
About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. We are looking for a Customer Service Specialist who will be responsible for providing an excellent service to African clients in English, and to Romania-based customers in Romanian, via phone, livechat and e-mail in CRM system. Responsibilities : · Providing ongoing customer service support: managing incoming calls service and solving problems received via email while using CRM system, managing clients data bases in CRM system, informing clients about the...