11 customer service jobs in Warsaw

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. We are looking for a Junior Customer Service & AML Specialist who will be responsible for providing excellent services to various customers via phone, livechat and e-mail in CRM system. Responsibilities : · Provide ongoing customer service support: oversee telephone contact, manage customer databases in the operating system (CRM), resolve issues received by e-mail, provide customers with information on the operation of the system, transaction status,...

About PayU PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here We are seeking for a Customer Service Representative to provide comprehensive customer service, respond to inquiries, resolve problems, and register complaints. The role requires excellent communication skills, multitasking abilities, problem-solving skills, and a commitment to exceptional customer service. RESPONSIBILITIES AND KEY ACTIVITIES...

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. We are looking for a Junior Customer Service & AML Specialist who will be responsible for providing excellent services to various customers via phone, livechat and e-mail in CRM system. Responsibilities : · Provide ongoing customer service support: oversee telephone contact, manage customer databases in the operating system (CRM), resolve issues received by e-mail, provide customers with information on the operation of the system, transaction status,...

This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. The Mission Our Digital Commerce mission is to inspire and connect businesses in the new world of commerce to exceed the expectations of their customers. To contribute to the mission of Digital Commerce, the Customer Success Manager provides a seamless customer experience at each step of the customer journey, based on portfolio knowledge and customer needs. To succeed in this function, you will establish best practices based on the needs...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. The Product Director drives the coordination, management, and execution of currently being newly built Neo-bank initiatives. You will work closely with cross-functional teams to drive product discovery and product execution to meet our customer’s needs and...

Who We Are Provenir is a global fintech company with offices across North America, the UK, and Singapore. Provenir helps fintechs, financial institutions, and payment providers make smarter decisions, faster. We are passionate about technology and empowering businesses to become industry leaders. As a leading provider of decisioning and analytics products for financial services and other industries, we empower businesses to create digital-first decisioning solutions that drive business growth. If you’d like to work at an innovative fintech with a global footprint that is redefining the industry, then we want you! What You'll Do The Cloud Support Engineer will provide world class application and platform support for Provenir’s commercial Cloud Products to our global client base striving to meet the highest level of customer satisfaction by resolving issues in a professional and timely manner. This is a remote role, the successful candidate will be based in Europe...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. We believe that our customers deserve the best, so even if they face any issue or just have a question, we’re always ready to help. Our team currently provides support in 8 languages and consists of more than 90 very dynamic, super-friendly and passionate...

T his is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Purpose of the role: We are looking for an experienced trainer who will be responsible for delivering technical and administrative training on our Online Payment platform to new and existing employees of the Customer Services organization & IT operations. It will be his/her task to assure that the quality of this training remains high and applicable. About the team You will be part of our international training department within the...

T his is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Purpose of the role: We are looking for an experienced trainer who will be responsible for delivering technical and administrative training on our Online Payment platform to new and existing employees of the Customer Services organization & IT operations. It will be his/her task to assure that the quality of this training remains high and applicable. About the team You will be part of our international training department within the...

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. About the role : Merchant Monitoring is one of the basic pillars of the Operations Department responsible for reviewing current activity of PayU Merchants in the EMEA region, as well as the enhancing check and controls of company’s portfolio to reduce several risks such as AML, Frauds, Credit Risk, Sanctions. The scope of Team activities is based on the Know Your Customer (KYC) procedures and Anti-Money Laundering (AML) regulations in cooperation with the...

SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive! As a key member of the Global Bank tribe, you’ll play a key part in helping us build SumUp's own digital bank. You’ll be part of a global, autonomous, cross-functional team that takes an aspect of our product and perfect it from concept to execution. Becoming a part of the Global Bank Tribe means working alongside ~250 people with 32 nationalities across Cologne, Berlin, São Paulo, Santiago, Sofia and Vilnius who love to take ownership, work with purpose and help businesses thrive. As a Backend Engineer (Golang) , you will be responsible for supporting the transition from a localised setup with regional banks to a unified Global Bank. One of the main challenges will be to support the migration from a monolithic structure to Golang...