12 customer service jobs in Warsaw

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. We are looking for a Customer Service Specialist who will be responsible for providing an excellent service to African clients in English, and to Romania-based customers in Romanian, via phone, livechat and e-mail in CRM system. Responsibilities : · Providing ongoing customer service support: managing incoming calls service and solving problems received via email while using CRM system, managing clients data bases in CRM system, informing clients about the...

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. We are looking for a Customer Service Specialist who will be responsible for providing an excellent service to African clients in English, and to Romania-based customers in Romanian, via phone, livechat and e-mail in CRM system. Responsibilities : · Providing ongoing customer service support: managing incoming calls service and solving problems received via email while using CRM system, managing clients data bases in CRM system, informing clients about the...

A universe of opportunities, open to you. Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer! Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others. What's the job? We are looking for a highly-talented Customer Success Manager to join our fast growing Payoneer Team and own the processes of customer onboarding, growth and retention. This role will be a great fit if you have a background in Customer Success, Key Account Management or Business Development. Preferable location of the candidate is Ukraine,...

Admirals is expanding and looking for a new hero to join our global team. Customer Support Specialist (Polish language) - we know you are out there! Who we are? Admirals is one of the world's leading FinTech companies. When we started our business 20 years ago, we were among the first online trading providers, while today we have evolved into a financial hub, making personal finance transparent and accessible to everyone and everywhere. We are constantly expanding and diversifying our product offerings, and we are known as the quality market leader throughout the years. Today, Admirals consists of a team of over 400 professionals located in 18 offices worldwide, making us a truly global organization. Why you should become an Admiral? Equality and professional development - as an employer, Admirals believes in a balanced approach towards employee rights and gender equality. We care about your success and development and offer numerous training programs and benefits to...

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. About the role: The purpose of this role is to lead Technical Support in EMEA by teach and motivate one another, aspiring to deliver the best quality of work internally and to our customers on a daily basis. You’ll have the opportunity to collaborate with international customers who use our payments platform, using your creativity, analytical skills, and perseverance to tackle problems ranging from the straightforward to the complex. We are looking for a...

About the role If you are customer-oriented and want to acquire new skills in the area of ​​financial markets, join OANDA TMS. We are part of the OANDA group, the world leader in trading financial instruments. We are the most accomplished brokerage house in Poland, offering financial services based on information technology (FinTech). We provide investors with intuitive platform enabling to trade currencies, commodities, stock indices, shares and cryptocurrencies. Thanks to the OANDA TMS mobile app, investments in global markets are always at hand! What will be your scope of duties? Calling and emailing prospective OANDA TMS Clients in Poland (from our internal database). Building up positive relationships potential Clients. Educating Clients on the principles of the functioning of financial markets and encourage them to use OANDA TMS products, check new offer. Identifying Clients needs and answering prospects questions concerning OANDA TMS products and...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. Our Customer Support Team: We believe that our customers deserve the best, so even if they face any issue or just have a question, we’re always ready to help. Currently, our team provides support in 8 languages and consist of more than 80 very dynamic,...

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talent team.We open a new position in the Customer Service Department - we are looking for a Call Center Specialist.Your main responsibilities will be: Making outgoing calls to current clients of the company, advising clients on the operation of the platform, recording information about clients and products in the program Reception of incoming calls from clients, assistance in solving the client's situation Providing customers with the necessary information in full on the product Formation of a pool of clients for which you will be a personal account-manager Respond to customer inquiries Requirements: Fluent knowledge of Russian Competent speech and...

About PayU: PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. About the role: The purpose of this role is to lead Technical Support in LATAM by teach and motivate one another, aspiring to deliver the best quality of work internally and to our customers on a daily basis. You’ll have the opportunity to collaborate with international customers who use our payments platform, using your creativity, analytical skills, and perseverance to tackle problems ranging from the straightforward to the complex. We are looking for a...

About The Role Join our global Trading Team in Warsaw (OANDA TMS)! You will help managing the hedging and market-making for OANDA’s trading platform as well as participate in the continued enhancement of our platform. TMS is a part of the OANDA group - the world leader in trading financial instruments. We are the most accomplished brokerage house in Poland, offering financial services based on information technology (FinTech). We provide investors with intuitive platform enabling to trade currencies, commodities, stock indices, shares and cryptocurrencies. Thanks to the OANDA TMS mobile app, investments in global markets are always at hand! What will be your scope of duties? Managing the market-making and hedging engine of OANDA’s trading platform; supervising the hedging process of the market maker positions. Overseeing the creation of pricing and setting of swap fees. Managing NOP (Net Open Position) levels at PBs. Researching, collecting market intelligence;...

About The Role Join our global Trading Team in Warsaw! You will help managing the hedging and market-making for OANDA’s trading platform as well as participate in the continued enhancement of our platform. What will be your scope of duties? Managing the market-making and hedging engine of OANDA’s trading platform. Overseeing the creation of pricing and setting of swap fees. Researching, collecting market intelligence; analysing and communicating market information to all relevant stakeholders. Ensuring adherence to regulatory and trading limits during execution. Actively managing the client portfolio and ensuring highest level of service. Staying on top of ongoing and developing market and industry trends. Working with internal stakeholders to analyse customer activity, conducting post-trade analysis and tasks concerned with risk management. Managing working relationships with brokers, key customers, and other external stakeholders at all levels of the trading...

As a Backend Engineer in the Global Bank Tribe, you’ll be part of the team which builds SumUp's own digital bank to make our customers more successful in what they like doing. You’ll be part of a global, autonomous, cross-functional team that can take an aspect of our product and perfect it from concept to execution. We are looking for 3 new team members. 2 for our Card EU squad which is responsible for providing card services to account holders in the EU and 1 for our Transfer Excellence squad which is responsible for driving quality-of-life improvements in our merchants' transfers experience. We are transitioning from a localized setup with regional banks to a unified global bank and will need experienced backend engineers to join us in this journey. We are building our systems with event-driven microservices architecture. Whether you are already comfortable with Kotlin or are eager to learn in the process, we welcome your application and look forward to meeting you. What...