122 customer success director jobs

Wagestream is on a mission to bring better financial wellbeing to frontline workers. We partner with some of the world’s most famous employers, like Asda, Burger King and the NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose when they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app. Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the worlds leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year. You’d be joining a team of over 150 passionate, ambitious people, across Europe and the USA, building a...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. As a Senior Pricing Product Manager reporting to our Director of Product Growth, you will be responsible for evolving and improving one of our key areas in TransferGo - product pricing. This entails the translation of product value into quantitative terms....

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Key Account Director - Madrid Our Key Account Director or FX Sales Directors are the heartbeat of our sales floor, experts in what they do and role models for how they do it. You’ve put in the hours building client relationships, building your knowledge and building your reputation. Now you’re ready to step up onto a bigger stage to showcase your sales talents with an international brand, inspiring the next generation of FX sales people at Ebury as you lead the charge for new business. About The Job As a FX Sales Director, you’ll be focused on building your career in sales, driven by targets and a highly competitive commission structure while making a lasting impression on a vast client base. Originate new business...

Wagestream is on a mission to bring better financial wellbeing to frontline workers. We partner with some of the world’s most famous employers, like Asda, Burger King and the NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose when they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app. Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the worlds leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year. You’d be joining a team of over 150 passionate, ambitious people, across Europe and the USA, building a...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Role Description The Key Account Director will have responsibility for promoting the growth of the Ebury brand into the country through independent research and campaigns, targeting larger SMEs to mid-level companies. Responsibilities Originate new business autonomously targeting Middle Market prospects. Collaborate with sales teams to cross-sell Ebury lending, cash management, FX hedging and payment products. Understand the client's business environments, strategies, and industry to provide the best solution for their situation. Know and understand the competition's capabilities and gaps to better position Ebury’s Banking solutions. Promote sales through frequent client meetings and discussions covering new products,...

Fenergo is the leading provider of digital transformation, customer journey, and client lifecycle management (CLM) solutions for financial institutions. Its software digitally transforms and streamlines end-to-end CLM processes. Fenergo is recognized for its in-depth financial services and regulatory expertise, community-based approach to product development, and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Know Your Customer (KYC), Anti-Money-Laundering (AML), tax and OTC derivatives-based regulations across 100+ jurisdictions. Counting 80+ global financial institutions as clients, our award-winning CLM suite digitally transforms how financial institutions manage headquartered in Dublin, Ireland, Fenergo currently employs over 850 people and has 15 offices in North America, Europe, Middle East, Africa, and Asia-Pacific. As Fenergo’s IT team is growing we now have a unique opportunity for a Director of IT to come and join...

ABOUT INTELLECT DESIGN ARENA LTD. Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, backed with over 30 years of deep domain expertise, we are an authority on vertical and integrated products that enable institutions to meet their ambition to be the principal service provider to their customers. Our commitment is to take banking into the future, anticipating and solving the needs of tomorrow’s businesses. WHAT WE DO: We create financial technologies that help banks lead businesses on the path to growth and success. Our solutions help move the banking world forward; because that’s what happens when the world knows it has financial institutions they can rely on. This is the philosophy that we at Intellect follow and our commitment to our customers’ success. A uniquely focused Products business, over $200 million Intellect Design Arena group has...

About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK. By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK’s leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sacs, and funding partnerships with JP Morgan and Virgin Money. Launched in 2015, we have...

TransferGo is a fast-growing fintech start-up that offers online money transfers to over 160 countries with high speeds, low fees and no hassle. We’re striving to make the world a fairer place for migrants by providing tailored, more affordable financial services that makes their hard-earned money go further. Over 320 employees in offices across Europe are building a brilliant, relevant product supported by outstanding customer service. We’ve come this far by building a talented, diverse workforce on a fair culture of trust, empowerment, and fun. And because our people understand the challenges our customers face, they’re better placed to make life easier for our customers around the world — 5 million of them, and counting. At the moment we are looking for an ambitious and bright individual to join our tech team to help us all through our day-to-day tasks. If you're looking for a company where you can grow fast both professionally and personally, you might have just found it!...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results focused. You'll find our 350+ team currently across 9 locations and time zones. The Role The Product Manager - Payments is an experienced member of the Product team who will develop, lead and deliver our global product strategy. Pepperstone has a proud history of providing superior digital experiences, winning awards for customer satisfaction amongst our competitors, and cultivating passionate brand loyalty. Responsible for the Payments aspect of Pepperstone's offering, this role has a direct impact on...

About the Position Fireblocks is a fast-growing VC-backed startup focused on securing and transferring digital assets across public and private blockchains. Fireblocks is one of the most well-funded and fastest-growing start-ups in the crypto and blockchain space. We’re on a mission to enable every business worldwide to securely and efficiently support digital assets and cryptocurrencies. We are expanding our business application team to support the growing business of the company. As a senior SF business analyst, you will get familiar with marketing, sales, finance, support, and customer success business processes and lead the implementation of Salesforce CRM and integration with Fireblocks products and business applications. To do well in this role, you need to be highly organized, with an excellent eye for detail, and have extensive experience with Salesforce administration and implementation. Responsibilities Design & build scalable solutions in Salesforce. Work...

About Uphold Uphold is now the fastest-growing private company in the San Francisco Bay Area, according to the San Francisco Business Times Fast Track 100, 2022. Uphold is pursuing a mission to democratize investments and payments for people and companies worldwide. Founded in 2014, the Silicon Valley company today has more than 8 million customers in over 150 countries with an impressive 50x increase in Mobile App downloads during the first quarter of 2020. A bridge between the old and new money systems, Uphold allows people to buy, exchange and send more than 100 currencies, cryptocurrencies, precious metals and equities instantly. An engineering-led company with a social inclusion agenda, Uphold provides a stimulating and challenging home for the brightest and best coding talent. Uphold’s unique trading experience - ‘Anything-to-Anything’ - allows customers to trade directly between any supported asset or currency in one step - physical gold to Bitcoin, for example -...

MONEYMAX PHILIPPINES We are one of Philippines’ leading personal finance marketplace platforms. We partner with financial institutions (banks and insurance companies) to aggregate, evaluate and offer personal finance products such as credit cards, loans, bank accounts, investment accounts and insurance products. We match the right products to our customers and reward them for making the right decision. Our ambition is to be the first place people in the Philippines think of when they have a personal finance need and to empower them to do more with their money. On the supply side, we drive unparalleled customer acquisition scale for financial services providers. We are part of the MoneyHero Group, a leading operator of financial services marketplaces in Asia, which also gives us access to a wider affiliate network of online lifestyle platforms and the long tail of content creators to help drive our acquisition objectives. THE ROLE We are looking for a data-driven,...

About Revolut People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, our super app has helped 30+ million customers get more from their money. And we're not done yet. As we continue our lightning-fast growth, we believe that two things are essential to continuing our success: our people and our culture. So far, we have 6000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Encouraged to break new frontiers, Business Development at Revolut is at the front line of diversifying and increasing profit for the...

Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top FinTechs to work for by Glassdoor and AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration. Senior KYC Analyst - Milan Ebury has high standards when it comes to working with clients. We need to make sure that the clients we serve and the transactions we carry out respect all the legal, regulatory and ethical standards. This means that when we onboard a client, we need to perform a very important screening on the prospect and the transactions this client would like to do via us. And this is where you come in! Role Purpose The Analyst is responsible for conducting the onboarding review in line with the current policy to ensure all Know Your Customer (KYC) requirements are fulfilled. They play a vital role with the sales team to provide a smooth onboarding experience while ensuring that our legal and compliance...

Are technology glitches and hiccups your arch-enemy? Are you the go-to problem solver in your circle for tech problems? If you're passionate about unraveling tech conundrums and transforming frustration into fascination, we've got the perfect opportunity for you! Responsibilities – I want to and can do that! Providing first class technical support to internal and external clients Diagnosing and troubleshooting a wide range of technical and support issues. Owning issues through to resolution, within agreed time limits Properly escalating unresolved issues to appropriate internal teams Providing prompt and accurate feedback to customers Prioritising and manage several open issues at one time Procurement and Rolling out new equipment for users Documenting technical knowledge, identifying recurring faults and help drive improvement Maintaining great relationships with clients Gaining exposure to, and working on exciting and challenging projects outside of first line...

In the Global Bank tribe, we aim to create a business account for SumUp customers (our merchants) across the globe that offers services and products that are accessible to all and are offered in a fair, transparent and honest way. We want to do banking differently from how it has been done until now. We are proud of using modern technologies, techniques and patterns, investing deeply in our product vision and execution to ensure we are delivering the best possible banking solution to our merchants. As an Engineering Manager, you'll be at the forefront of our bank operations, leading a dynamic team of engineers in a pivotal role. Join us to drive innovation, foster technical excellence, and play a central role in shaping the future of our global banking platform. What You'll Do Lead and manage a team of engineers dedicated to delivering and maintaining our critical bank systems Collaborate closely with the Product Manager to define objectives and key results (OKRs)...

Our Ascend vision is to create life opportunities with innovative digital services. We are blessed to be operating in ASEAN, where we are able to help one of the world’s largest populations of underbanked, the people from some of the poorest provinces who are disregarded by traditional banks. So many lives are waiting for our help. In 2017, we served over 30 million customers in 6 countries (Thailand, Cambodia, Myanmar, Vietnam, Indonesia, Philippines), and processed over 4.5 billion USD. This makes us by far the largest fintech company in SE Asia, and growing quickly. As a member of our esteemed Info Security and Governance team, you will be helping to bring this vision to reality by leveraging the most modern cloud-native technologies. At Ascend, you will be part of a team who are directly responsible for improving the lives of millions. Penetration Tester A penetration tester creates scripts and uses knowledge and experience to find vulnerabilities in corporate...

Wagestream is on a mission to bring better financial wellbeing to frontline workers. We partner with some of the world’s most famous employers, like Asda, Burger King and the NHS to give their teams access to fairer financial services - all built around flexible pay. Over three million people can now choose how often they’re paid, track their shifts and earnings, start saving, use budgeting tools, get free financial coaching, and access fairer financial products. All in one financial wellbeing super-app. Wagestream is unique: VC-backed and growing at scale-up pace, but with a social conscience. Some of the worlds leading financial charities and impact funds were our founding investors, and we operate on a social charter - which means every product we build has to improve financial health and reduce the $5.6bn ‘premium’ lower-income earners pay for financial services each year. You’d be joining a team of 150 passionate, ambitious people, across Europe and the USA, building a...

Who are we? Darwinex is a Peer-2-Peer (P2P) Asset Manager and FCA (UK) regulated broker with the commitment to provide the latest innovative trading technology connecting traders and investors. We help talented traders develop their skills, build a verifiable track record and tap meaningful 3rd party capital. Trader strategies list on our DARWIN Exchange, to give traders regulatory cover and attract 3rd-party capital in exchange for success fees on investor profits. What you will find Great culture We have been recently recognized by Great Place to Work® ( https://greatplacetowork.es/darwinex/ )as a great company to work for, where our team is one of the best assets we have. We feel really proud of this and as a company, we continuously seek people who add value to our team which we consider is the unique way of offering a great service to our customers. We’d love it for you to join. Crucial mission & big challenge You'll get the opportunity to be part of a...