226 customer success director jobs

Kantox is a leading fintech company developing sophisticated Currency Management Automation software solutions that help companies to automate their foreign exchange processes and leverage currencies for growth We are a 145-person strong team, split between London and Barcelona. So far, we've raised over €30 million and became profitable in 2018. Thanks to our clients, we continue to grow at a fast pace. Over 6500 clients in 74 countries have already exchanged more than USD $15 billion with us! As well as appearing on CB Insights' Fintech 250 list, our Currency Management Automation software, Kantox Dynamic Hedging, was named Best Risk Management Solution by TMI in both 2020 and 2018, and Best Solution Innovation in 2019. We were also named winners of the Deloitte Technology Fast 50 UK for three years running and Fast 500 EMEA Award winners for two. Kantox is made up of an energetic team of people that love big challenges. We compromise on execution, speed and quality and...

Kantox is a leading fintech company developing sophisticated Currency Management Automation software solutions that help companies to automate their foreign exchange processes and leverage currencies for growth We are a 145-person strong team, split between London and Barcelona. So far, we've raised over €30 million and became profitable in 2018. Thanks to our clients, we continue to grow at a fast pace. Over 6500 clients in 74 countries have already exchanged more than USD $15 billion with us! As well as appearing on CB Insights' Fintech 250 list, our Currency Management Automation software, Kantox Dynamic Hedging, was named Best Risk Management Solution by TMI in both 2020 and 2018, and Best Solution Innovation in 2019. We were also named winners of the Deloitte Technology Fast 50 UK for three years running and Fast 500 EMEA Award winners for two. Kantox is made up of an energetic team of people that love big challenges. We compromise on execution, speed and quality...

Introduction to Shieldpay Our mission today and every day is to create trusted payment experiences that customers love and a company that people love to work for. Formed in 2016 with the original concept of a democratised escrow solution, our core payments platform can service clients and customers all over the globe, pioneering the development of contingent payments for every and any need. We take care of customer due diligence, payments and transaction management through an easy-to-use platform with a team of experts on hand to assist. Shieldpay's award-winning digital platform and expertise combine to improve the experience of all stakeholders in a transaction. The opportunity A pivotal role in the Revenue Team, the Enterprise Sales Director will report into the Revenue Director and will be responsible for setting the strategy to achieve on three core objectives: Be an effective leader for the Sales Function to achieve a high-performing, effective team that...

Job purpose StoneX Retail is looking for an outstanding product management leader to join our team and take on the key role as VP – Product Director. We’re looking for a Senior Product Manager to join our growing business in London, responsible for launching and driving our Cryptocurrency product line. General Duties Drive the future vision of the Retail product offering, based upon strategic business priorities. Define, communicate and champion an overall retail product roadmap of features to deliver to the Retail teams and wider StoneX business. Manage and develop a team of Heads of Product. Work with Product managers office (PMO) and Product Heads to deliver roadmap of strategic projects based on priorities agreed with the business. Manage portfolio pipeline by working with PMO to deliver, scope, estimates and timelines for business case development. Standardise the format of roadmaps and work with Project Managers office to create...

The Fenergo Customer Support Team is responsible for working with our client’s IT teams to help, guide and provide support for complex production issues with the Fenergo application. Description: Manage the day to day activities of the Customer Support Team Set goals and monitor goals for team members Hire, retain and develop team members Act as point of escalation for customers in all matters related to support Drive SLAs and KPIs defined for Support Build strong relationships with the SaaS Engineering team in order to resolve customer issues in a timely manner Meet with customers regularly to provide an overview of their support tickets as well as key Help driving support strategy including the definition of KPIs, tools, etc… Create and Review dashboards in order to meet customer as well as internal reporting requirements Own customer escalated issues and drive them through to resolution Work with the Customer Support Dev Team to agree timelines for resolution and...

Rapyd is a financial technology company that allows businesses to accept and send payments anywhere. We invented Fintech-as-a-Service and we are redefining global commerce by powering fintech applications for businesses like Ikea, Uber, and Rappi. Now we're building the world's best team to help fuel our hyper-growth get to the next level. If you like to work hard, play harder, dream the impossible and be part of building the next generation of talent for a world-class company, then we really need to hear from you. What’s In It For You? In the last year, we’ve raised over $600 million in funding with the world’s most prestigious VCs, launched our own venture capital arm and we’ve been named as one of Forbes’ best, brightest, and most valuable private companies in the cloud. We offer highly competitive compensation and benefits and the opportunity to work in a fast-growing company, our success is your success. We believe in giving our...

Immedis are the fastest growing global payroll technology company in the world and we’re disrupting the FinTech market with our world-class global payroll software. We operate from offices in Ireland, US and Bulgaria. With a brand that is only six years old we have made a significant impact on the market and are looking for dynamic, ambitious, and fun people to join our team. We need you to come on board and help make a difference: The primary focus of this role is to drive partner (vendor) performance and the adoption of Immedis platform solutions, delivering long-term measurable value for our customers and business. The role will lead the day-to-day management, strategy and procurement of our current (125) and future Global partner ecosystem which is key to the success of our business. The role will have responsibility for developing relationships with senior, influential stakeholders within the partner (vendor) organisations, driving consistent partner (vendor) service for...

EMEA Fintech Solutions Consultant Sales Solutions Team Who are we? Fintech is an exciting space! Join us at Trading Central as we transform the investing experience for millions of retail investors. If you know someone who runs their own stock portfolio, then there's a good chance that they use our insightful investing analysis to help make their decisions! We have been successfully supporting investment decisions through innovation since 1999 . Our award-winning fintech products are embedded in the websites and mobile apps of 300+ financial brands worldwide with a powerful combination of Patented Software, Artificial Intelligence and Human Expertise. With offices in London, New York, Paris, Hong Kong, Shanghai, Cyprus and Ottawa , we are truly a global team with an entrepreneurial startup company culture . Here at Trading Central, you get the opportunity to become familiar with the entire team and to see your projects through from concept to completion. We’re proud to...

About Thunes Thunes is a global, fast-growing, and innovative Fintech scale-up that uses technology to disrupt and transform the existing financial system. We have a strong Mission: to create a better global payments network, and a great Purpose: to connect the world to economic opportunities and address systemic inequality when it comes to financial services. We are proud to power payments for the world’s fastest-growing businesses and work with some of the amazing global brands - from Gig Economy giants such as Uber and Deliveroo and Southeast Asia's super-app Grab, to global Fintech leaders such as PayPal and Remitly. Our Products help to drastically simplify the Payment integration experience for our customers: with a single, simple connection, businesses and consumers can send payments to – and get paid in – every corner of the world. Instantly. Thunes is headquartered in Singapore with regional offices in London, Paris, Barcelona, Shanghai, New York, Dubai, and...

Remitly is on a mission to transform the lives of immigrants and their families by providing the most trusted financial products and services on the planet. Since 2011, we have been tirelessly delivering on our promises to immigrants sending their hard earned money home. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 1,800 employees across 9 offices who are growing their careers while having a positive impact on people globally. Remitly Europe Ltd. is hiring a Site Director to lead and grow its Ireland-based European operation. The successful candidate will have a start-up mentality and be comfortable in growing an operational environment. They will maintain oversight of the operation of the European business, including the management of financial performance staffing, delivery performance, and regulatory compliance. They will lead teams of high judgment risk and compliance investigation professionals, and be a...

As a Fenergo Director of Sales the primary objective of this role is to generate revenue for Fenergo by building, maintaining, nurturing sales pipelines, and managing each stage of the sales cycle through to deal execution. The Sales Representative must be highly energized, assertive and work in an extremely effective and collaborative manner. Your drive must come from the willingness to the help Fenergo grow our business. You must have extraordinary communications skills and know how to build relationships as well know how to maintain them. You will work in collaboration with various Fenergo practice leads and sales team to support and coordinate win-win partner programs, sales processes, go-to-market strategies, and business development initiatives that drive revenue growth and market expansion for the organization. Given the reach of this role, international travel may be required. Main Responsibilities: Creating or accelerating new business Meet or exceed...

Fireblocks is a leading digital asset infrastructure provider for some of the largest global financial institutions in the crypto space. Over 1,000 customers use our platform to conduct their robust financial operations. In this role, you will build and manage a team of product managers responsible for Fireblocks’ connection and interaction with the global blockchain ecosystem. You will collaborate with crypto exchanges, fiat providers, and companies building the next generation of blockchains. You will design and guide the implementation of monitoring tools, practices, and quick-response teams for the volatile events that often occur in the crypto market. You will keep a finger on the pulse of the global blockchain ecosystem and guide the company in the right direction while matching the speed of this fast-paced industry. Responsibilities Being Fireblocks’ focal point for news in the blockchain ecosystem, such as new and interesting blockchains, upcoming forks, recent...

The Principal Product Consultant role is a functional leadership role that requires a proficient knowledge of Fenergo’s FenE and FenX product and the delivery methodology across both products. As a leader in the Product Consultant practice in AMER, the candidate is expected to support the growth and development of Product Consultants and to promote a high performing culture among the practice. The Principal Product Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams. The Principal Product Consultant will also have oversight in a share of the AMER project portfolio to ensure clients realize the value of investment in Fenergo’s FenE and/or FenX product. The candidate is expected to provide and promote best practice design and functional architecture consultancy to...

The primary objective of this role is to generate tangible revenue generating opportunities for Fenergo by building, maintaining and nurturing partnerships and building sales pipelines. The ideal candidate will be highly energised, assertive and work in an extremely effective and collaborative manner. Your drive must come from the willingness to the help Fenergo grow our business. You must have extraordinary communications skills and know how to build relationships as well know how to maintain them. You will work in collaboration with various Fenergo practice leads and sales team to support and coordinate win-win partner programs, sales processes, go-to-market strategies, and business development initiatives that drive revenue growth and market expansion for the organisation. Given the reach of this role, international travel may be required. Main Responsibilities: Creating or accelerating new business Meets or exceeds sales/revenue objectives through new client growth to...

Job Summary Responsibilities The Student Lending business is a key part of Finastra overall strategy in continuing to deliver on the needs of the governments and students across the country. Reporting to the Director Product Management, the Product Analyst is responsible for the review, analysis and evaluation of the product across all stages of the Product Lifecycle (Phases: Ideation, Development, and Management). The Product Analyst will ensure cross-functional alignment of efforts to ensure the product line meets business needs and is consistent with Finastra objectives. They will maintain a focus on increasing the profitability of existing product and developing new products, create detailed requirement documentation, functional design specifications, system and training documentation and support system testing for the product. Job Description Work closely internal stakeholders (Scrum Masters, Dev, QA, and Product) and end users to understand and gather/validate...

Your Mission We are looking for a dynamic, energetic and experienced Sales Director who will accelerate the distribution of Nuvei’s products within the Digital vertical with specific focus on the UK and EMEA market. The Sales Director will have an in-depth understanding and proven track record within the fintech industry. You Will Establish an extensive pipeline of sales opportunities, manage the development of the pipeline and accurately forecast sales to senior management. Attract, recruit, lead and retain a team of high performing business development managers Present large scale technical products and innovative solutions to prospects at C-level Develop sales partnerships for both direct and indirect sales Build mutually lucrative relationships with merchants and partners Build up thought leadership both inside the company, in the digital goods community and at the trade shows & industry conferences About You Minimum 7 years’ experience in Fintech, at...

Your Mission We are looking for a dynamic, energetic and experienced Sales Director who will accelerate the distribution of Nuvei’s products within the Digital vertical with specific focus on the UK and EMEA market. The Sales Director will have an in-depth understanding and proven track record within the fintech industry. You Will Establish an extensive pipeline of sales opportunities, manage the development of the pipeline and accurately forecast sales to senior management. Attract, recruit, lead and retain a team of high performing business development managers Present large scale technical products and innovative solutions to prospects at C-level Develop sales partnerships for both direct and indirect sales Build mutually lucrative relationships with merchants and partners Build up thought leadership both inside the company, in the digital goods community and at the trade shows & industry conferences About You Minimum 7 years’ experience in Fintech, at...

Responsibilities What will you contribute? Reporting to the Regional Director , the Account Executive will manage a substantial, high visibility book of business within our Payments segment. The ideal candidate will need to plan and prioritize account management and sales activities with a goal of generating new bookings. This position will be responsible to grow our footprint for the largest banks as well as new digital banks, increasing the volume and quality of daily exchanges between Finastra and these banks. Responsibilities & Deliverables: Your deliverables as a Sales Executive will include, but are not limited to, the following: Build and maintain customer success through active account management, creating the opportunity to generate additional business. Maintain appropriate sales development activity to ensure healthy pipeline management. Proactively build relationships with all accounts, expanding the sphere of influence within account base....