116 customer success manager jobs in London

Who We Are: Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges. Alpaca's globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the infrastructure behind it. Our Team Members: We're a team of 150+ globally distributed members...

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. At BitGo, our platform clients are building the future of finance—from exchanges and fintech startups to the world’s most innovative blockchain applications. As a Customer Success Manager dedicated to our platform sales customers,...

Who are we? OpenPayd is a leading global payments and banking-as-a-service platform for the digital economy. Through its API-driven technology, businesses can embed financial services into their products and create the seamless user experiences needed to drive business growth. OpenPayd’s platform removes the need to contract with multiple providers for different services and across different markets. Instead, businesses can access accounts, FX, international and domestic payments, and Open Banking services globally via a single API integration. OpenPayd is committed to providing businesses with a fully compliant solution across all markets, leaving your business to focus on growth. How will you add value to the OpenPayd journey? Maintaining a portfolio of existing or new corporate customers inc. cross-selling/upselling Managing the delivery of issues solved by the operations team Building relationships with our existing clients in order to meet revenue forecasts,...

About Trustly Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team. About the Customer Success Team The Customer Success Team's goal is to ensure that merchants get the most value out of...

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking. We are looking for an ambitious growth-oriented Enterprise Account Manager who will be focused on delivering a revenue number from a small number of key accounts but mostly through new name acquisition from a list of carefully selected target accounts. Our target customer is the head of commercial operations but an ability to engage with middle office is also key to ensuring success. An understanding of advanced sales methodologies is an advantage – we employ the use of MEDDIC and SPIN. We pride ourselves on providing one of the best personal development processes in the industry for our team members. You will be part of this continued push benefiting personally and contributing as a senior team member. We have a world-class marketing team which encompasses in-house business development, but you will also be expected to drive your own pipeline generation and deal...

Who we are in a nutshell ?? Hi, we are FintechOS ! We are the global leader in fintech enablement, with a mission to make fintech innovation available to every company. The FintechOS platform simplifies and accelerates the launching, servicing, and expansion of financial products and services, helping businesses recognize value up to ten times sooner than with other approaches: with FintechOS, banks, insurance providers, and other companies can get up and running with new financial solutions in as little as 12 weeks. About the role We are looking for an experienced product marketer to help expand FintechOS’ mission across verticals and use cases. You will lead product marketing for the banking practice at FintechOS, working with teams across marketing and sales to share insights, create alignment and ensure we sell the right product to the right audience. You will also work with Product to ensure our roadmap is aligned to our buyers’ evolving needs. What you'll be doing:...

About Us ClearBank was built on the belief that banking infrastructure would no longer slow down progress. Instead, it’s the catalyst that unlocks the potential to innovate. That’s why our clients — financial institutions from fintech’s and crypto platforms, to banks and credit unions — use our API to power their banking infrastructure. But we wouldn’t be ClearBank without our people. They’re what powers our innovative technology and the reason we love what we do every day. We’re a group of spirited people who are never afraid to challenge the norm – becoming stronger, more energised, and that much better when we’re together. It’s our belief in fairness, autonomy and choice that means our people are empowered with the tools to learn, grow, and contribute to ours and our clients’ success. Interested in joining us? Read on or visit our website for more information. About You You’ll be joining as a Senior Software Engineer for our Digital Assets team. Reporting to the...

Department: Data & Product Location: London Description Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles. Utilizing the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world's leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation. With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success -...

Department: Marketing Location: London, UK Description The impact you will have Elliptic is seeking an experienced and dynamic Global Customer Marketing Manager to join our growing team. Based in Singapore or London , this role will focus on fostering long-term relationships with our existing customers, and building a vibrant community of advocates who actively recommend Elliptic's solutions to their networks and beyond. In addition, this individual will play a role in supporting key tier 1 regional events working with the global events manager. Key Responsibilities What you will do There is currently no formal structure or active customer marketing, the goal of this role is to create and nurture a community that Elliptic customers and prospects want to be part of, and to be active advocates of. This will enable Elliptic to improve customer retention and grow. This role will scope a structure for, and build and run the customer program aligned with priority...

Department: Marketing Location: London, UK Description The impact you will have Elliptic is seeking a new Head of Product Marketing to lead and scale Elliptic's product marketing function. You'll step into a high-impact role with solid foundations already in place and a company that values great storytelling and clear customer focus. Based in NY or London, this is a player-coach role: you'll lead product marketing strategy across our portfolio while excelling in execution. From refining our messaging and product positioning to enabling Revenue teams with better tools, you'll work cross-functionally to bring our products to market and help the business grow. We're looking for someone who's passionate about solving customer needs, a natural storyteller, and a strong advocate for blockchain and crypto. Key Responsibilities What you will do Own and evolve product messaging & positioning Develop clear, differentiated and compelling messaging that speaks to our...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram...

About Salary Finance Working with employers, we provide a financial wellbeing platform as an employee benefit, helping employees to understand their money better, get out of debt faster and save for their future. We already have a reach of over 4,000,000 employees through our relationships with over 600 of the biggest companies in the UK.  By improving employee financial wellbeing, we have a very real and meaningful impact on people’s lives. We remove the stress and worry associated with financial difficulties by dramatically reducing the interest rates employees pay on their personal debt, and provide them with the tools needed to start saving sooner and be more financially secure. We are backed by some of the biggest brands, including investments from Blenheim Chalcot (the UK’s leading venture builder), Legal and General (the FTSE 100 insurer and asset manager), Experian and Goldman Sachs, and funding partnerships with JP Morgan and Virgin Money.  Launched in 2015,...

Vantage is a global, multi-regulated, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies. With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices. Vantage provides a trusted trading ecosystem and a user-friendly platform for clients to capitalize on trading opportunities. Key responsibilities : Identifying new business opportunities and leads, both client and market expansion Onboarding new clients and ensuring a smooth customer experience Successfully closing deals Establishing a high degree of confidence with clients in relation to financial risk and exposure Consistently delivering sales KPIs Organise client meetings to maintain and build upon relationships Attend regular industry networking events Maintain strong working relationships with internal stakeholders such as sales team, operations team,...

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. We are expanding our world-class product marketing team and looking for a high impact Senior Product Marketing Managers to help drive adoption and shape the markets for Treasury Management, Wallets, and Tokenization solutions. These are strategic hires: true change makers who bring creativity, leadership, and a drive to deliver results. The Opportunity We are looking for industry storytellers, inspiring leaders , and hands-on technical product marketers who are passionate about the role cryptocurrency and digital assets...

About Xceptor Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust. We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project. Our People are subject matter experts. We understand our client’s challenges and we’ve got the experience and knowledge to solve them. Our talented team has a deep understanding of the unique challenges of the industry - we can empathise, engage, and speak the same language as our clients. Our Vision is to be the leading platform for automating data flows. Our Mission is...

So, who are we? Hello, we’re IG Group. We are an FTSE250 FinTech company that runs mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto. We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better products for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers. We work in cross-functional teams and are laser-focused on increasing the number of active clients we serve to drive sustainable growth. Your team There are broadly 4 areas of tax at IG, Corporate, Operational (Client-focused), Employment and Indirect taxes and this role sits within the Operational Tax team. Operational taxes have a significant overlap with other...

ABOUT INTELLECT DESIGN ARENA LTD. Intellect Design Arena Limited is a global leader in Financial Technology for Banking, Insurance and other Financial Services. With a rich suite of products across the organization, backed with over 30 years of deep domain expertise, we are an authority on vertical and integrated products that enable institutions to meet their ambition to be the principal service provider to their customers. Our commitment is to take banking into the future, anticipating and solving needs of tomorrow’s businesses. WHAT WE DO: We create financial technologies that help banks lead businesses on the path to growth and success. Our solutions help move the banking world forward; because that’s what happens when the world knows it has financial institutions they can rely on. This is the philosophy that we at Intellect follow and our commitment to our customers’ success. A uniquely focused Products business, over $200 million Intellect Design...

Who We Are: Alpaca is a US California headquartered brokerage infrastructure technology company and self-clearing broker-dealer, delivering execution and custody solutions for Stocks, ETFs, Options, Cryptocurrencies, and more, and has raised over $170 million in funding. Amongst our subsidiaries, Alpaca is a licensed financial services company in multiple countries, and we serve hundreds of financial institutions globally such as broker-dealers, investment advisors, hedge funds, and crypto exchanges. Alpaca's globally distributed team members bring in diverse experiences such as engineers, traders, and brokerage professionals to achieve our Mission of opening financial services to everyone on the planet. We are also deeply committed to open-source contributions and fostering a vibrant community. We will continue to enhance and improve our award-winning developer-friendly API and the infrastructure behind it. Our Team Members: We're a team of 150+ globally distributed members...

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. The Enterprise Account Manager role is a key sales role...

About Trustly At Trustly, we’re passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel – linking the world’s top brands with millions of consumers who expect security and convenience. Our people are from all corners of the globe, and this we’re proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we’re constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden, with additional offices across Europe and the Americas. Together, we are modernising payments and the work you’ll do here will make a lasting impact. About the Team This is a newly established role within our Core Product Market Fit team, designed to bridge the gap between technology and business. As a Solution Engineering...