8 customer success manager jobs in Stockholm

On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations. Engineering at Klarna is an inspired, customer focused community, dedicated to crafting solutions that redefine our industry. Working in small, highly collaborative Agile teams, you and your team will have a clear mission and ownership of an important outcome that supports Klarna and our customers. At Klarna we optimize for quality, flow, fast feedback, focussing on end-to-end ownership, continuous improvement, testing, monitoring and experimentation. We aim for teams that are inclusive, helpful, and have a strong sense of ownership for the things they...

At Trustly, we’re passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel – linking the world’s top brands with millions of consumers who expect security and convenience. Our people are from all corners of the globe, and this we’re proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we’re constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden with additional offices across Europe and the Americas. Together, we are modernizing payments and the work you’ll do here will make a lasting impact. About The Role We are on the hunt for a dynamic and driven Sales Operations Manager to join our Revenue Operations Team. In this role, you will be reporting to the VP of Rev Ops and working to redefine sales processes and augment workflow efficiency by...

On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations. Engineering at Klarna is an inspired, customer focused community, dedicated to crafting solutions that redefine our industry. Working in small, highly collaborative and cross functional Agile teams, you and your team will have a clear mission and ownership of an important outcome that supports Klarna and our customers. We optimise for quality, flow, fast feedback, focusing on end-to-end ownership, continuous improvement, testing, monitoring and experimentation. We aim for teams that are inclusive, helpful, and have a strong sense of ownership for the...

Who we are Since our start in 2017, Anyfin has provided smart tools that help put financial power back in the hands of the people – where we believe it belongs! Everything we do is based on one vision: to improve the financial health of our users. So far, we’ve helped Swedes, Germans, Finns and Norwegians save millions by refinancing unnecessary and expensive consumer credits. But we aim higher. New tools, new products and new ways of improving people’s financial lives. This means we need more brains and hearts to fuel our growth. That is why we are currently searching for an Operations Team Manager for the German market. As an Operations Team Manager, you will play a pivotal role in ensuring exceptional customer experiences and operational efficiency in one of our key markets. What you will be doing Lead and inspire a team of dedicated professionals, ensuring the delivery of customer service that exceeds expectations. Set and monitor...

Dedicated to powering entrepreneurs, Qred is a profitable, high-growth fintech scale-up that has recently received a Swedish bank licence. Ranked by Financial Times as one the fastest growing companies in the EU for four consecutive years, we are well-capitalised, founder-led, and characterised by efficient decisions and a flat organisation. With our team of >220 Qredsters covering 6 EU markets, we are looking for a Customer Operations analyst to assist our Customer Success department in our journey to Europe's newest bank! What You’ll do at Qred You'll report to the Customer Operations Manager and primarily work with answering hypotheses that Qred as an organisation is asking itself with regards to efficiency, customer satisfaction and customer behavior. Further, visualising them makes it possible to get a dynamic view, put together by segmented data, and follow development over time. The main goal of the Customer Operations Analyst is to make it easier for the rest of...

At Trustly, we’re passionate about simplifying the way people transfer, pay, and get refunded online. Our payment solutions serve merchants in various industries. This includes E-com, Financial Services, Gaming and Travel – linking the world’s top brands with millions of consumers who expect security and convenience. Our people are from all corners of the globe, and this we’re proud of. We strongly believe that diversity is what helps us create solutions that are more inclusive. Making sure that we’re constantly innovating. Our fast-growing team is headquartered in Stockholm, Sweden with additional offices across Europe and the Americas. Together, we are modernizing payments and the work you’ll do here will make a lasting impact. About Team The merchant onboarding & lifecycle team is a specialised group responsible for managing the end-to-end process of bringing new merchants onto the Trustly platform. The primary focus is to ensure a smooth and efficient transition for...

Do you see yourself as a problem solver and want to be responsible for Workforce Management in Qliro’s Customer Operations Excellence team with a passion for resource planning? Do you have experience in forecasting, scheduling, and reporting for customer service, within the banking, finance, or E-commerce industry? Do you love being at the heart of the organization? Then we have just the role for you! Customer Operations are standing in the middle of an exciting journey; prepare and set the structure for future development and create the best and exhilarating atmosphere for both our customers and employees. In this role, you will be working towards pro-actively optimizing workforce management, to help Customer Operations deliver a WOW experience to our customers. What you’ll do: Be a part of Operation's future development – work proactively and agile. Provide recommendations on developing Qliro’s products and processes based on their own observations and reflections from...

On our path to becoming the world’s favorite way to shop, we’re assembling an unparalleled global talent network, accelerating individual careers, and disrupting entire industries. We are on a mission to liberate humanity from all the meaningless time spent managing their purchases and finances, so they can do more of what they love. We’re in search of global talent eager to embrace our atmosphere and defy their own expectations. Engineering at Klarna is an inspired, customer focused community, dedicated to crafting solutions that redefine our industry. Working in small, highly collaborative Agile teams, you and your team will have a clear mission and ownership of an important outcome that supports Klarna and our customers. At Klarna we optimize for quality, flow, fast feedback, focussing on end-to-end ownership, continuous improvement, testing, monitoring and experimentation. We aim for teams that are inclusive, helpful, and have a strong sense of ownership for the things they...