482 customer success manager jobs

German speaking Jr Customer Success Manager - on-site At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be responsible for building and maintaining successful client relationships. What you’ll do: Conduct POS training webinars and ensure activation of card reader accounts and other products, as well as hardware setup Make proactive activation calls to encourage merchants to start transacting with necessary products Retain and grow the merchant portfolio by leveraging existing relationships...

Job Description Customer Success Manager Customer Success Manager Worldline is the European leader in digital payments and number four worldwide, powered by over 20,000 employees in more than 50 countries. Every day, our technology provides the trusted infrastructure for millions of people and businesses around the world - and we´re just getting started. We are on an exciting journey to lead the way towards the next frontier of payments. Our ambitions are extraordinarily high, and we need the best people in the world to bring them to life – people like you. So if you are a highly skilled customer success manager looking to make a real impact on the world, join our journey! The opportunity Our mission is to inspire and connect businesses in the new world of commerce to exceed the expectations of their customers. To contribute to the mission of our Enterprise Accounts, the Customer Success Manager provides a seamless customer experience at each step of the customer...

About Trustly Trustly is leading the human-centric payments revolution. To us, this means passionately building the most convenient, intelligent and responsible way of paying for things online. Whether it’s for shopping, paying subscriptions, funding trading accounts, booking airfare, playing online games and much more – we’re all about a better way to pay. At our core, we are a tech company with industry-leading tech capabilities. But, it’s the ingenuity of our people that makes us leaders in our field. Thus, our appetite for innovation will never be anything less than fierce. Trustly is steadily growing as it connects thousands of businesses with hundreds of millions of people. And with a strong presence across Europe and the Americas, we are leading the human-centric payment revolution as a truly global team. About the Customer Success Team The Customer Success Team's goal is to ensure that merchants get the most value out of Trustly in order to drive the adoption of...

PayXpert is a pioneer in omnichannel payments serving a diverse portfolio of clients including local and global brands. Our vision is to create an ecosystem where the payment process facilitates an inclusive commerce experience. To drive this evolution, we have developed a wide range of payment processing services focusing on revenue optimization, performance, anti-fraud, and alternative payments such as Alipay+ and WeChat Pay, alongside accessibility solutions for the visually impaired. We are always looking for the best talent to join our dynamic, multi-cultural team, of 100+ employees from nearly 20 different countries. We are committed to providing opportunities for individuals to enhance their skills, stay abreast of industry trends, and foster personal growth within an environment where every individual is valued for their contribution to our success. PayXpert is part of Société Générale Group. The Department: Our Customer Support department, spanning Spain and France,...

Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is...

Junior Customer Success Manager - DE - on-site At SumUp, we are driven to empower small businesses across the globe by de-hassling their lives and helping them to succeed. Our vision as a global FinTech company is to build the first-ever global card acceptance brand, and we are well on our way as small businesses in over 33 countries around the world rely on SumUp to get paid. To get there, we are putting together an awesome team that is committed to one another and to our merchants. You could be our missing link! Help us bring card acceptance to the masses! In this role, you will be responsible for building and maintaining successful client relationships. What you’ll do: Conduct POS training webinars and ensure activation of card reader accounts and other products, as well as hardware setup Make proactive activation calls to encourage merchants to start transacting with necessary products Retain and grow the merchant portfolio by leveraging existing relationships to...

At Fourthline, our mission is to fight financial crime. We help protect the global financial system by verifying millions of identities for banks, neobanks, online brokers, crypto exchanges, or insurers like N26, Trade Republic, flatexDEGIRO, National Nederlanden, Qonto, Shine, Solarisbank, and more. Having started our journey in January 2018 only, we're incredibly proud to count around 250 employees between our Amsterdam and Barcelona offices with over 50 nationalities. As an experienced Customer Success Manager at Fourthline, your focus will be on our strategic and enterprise customers, where your key responsibilities involve driving customer retention, encouraging product adoption and generating up-sell opportunities. You will embody the authentic voice of the customer, championing and comprehending their business needs. Your role is pivotal in translating these insights back into the organization to craft the optimal customer experience. Daily, you'll collaborate with our...

Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. You will support the business with the implementation, embedding and ongoing road map of activities for Workday - in the main, HCM, Payroll, Absence, Performance, Benefits, Advanced Compensation and integrations. You will be the main contact with Workday for support and troubleshooting, and have a desire to improve People processes with the use of Workday. Responsibilities of the role will include: Experience in translating HR and Payroll processes into technical requirements for Workday, configuring...

Join FxPro : a leading international fintech company. Be a part of our expanding international team, with offices in Limassol, London, Monaco, Nassau, and Dubai. FxPro boasts a diverse workforce of over 300 employees representing 22 nationalities, making it an exciting and dynamic workplace. At FxPro , we see each team member as an integral part of our success story. As a Product manager , you will be overseeing the development, enhancement, and management of our product. The product is separated into 2 areas; for partners and for a separate, back office tool. You will be working in a team that consists of: 3 back-end developers, 2 front-end developers, 2 QAs and 1 System analyst. The successful candidate will be collaborating with cross-functional teams, understanding market trends, and ensuring that our product aligns with the company's strategy. Responsibilities Own the product roadmap for your team, and be responsible for setting priorities, backed up by data and...

VT Markets is an award-winning multi-asset brokerage trusted by clients in over 160 countries. In 2015, we started with a simple mission — to make trading easy and accessible for everyone. Today, VT Markets has evolved into a one-stop solution for all trading needs. As our team is growing rapidly, we are in search of the best talents to join us. Overview: As the Email Marketing Senior Executive/Manager, you will be responsible for developing, executing, and optimising email marketing strategies tailored to our Forex audience. Your role will focus on creating targeted, data-driven campaigns to engage both new and existing traders, enhance customer retention, and maximise conversions. Working closely with cross-functional teams (design, content, IT), you’ll ensure that all email marketing efforts are aligned with business objectives and contribute to the overall success of our marketing strategies. You will work closely with stakeholders across global and regional teams across...

Nasdaq is continuously revolutionizing markets and transforming while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Project Manager at Nasdaq, you will play a key role in the delivery of complex technical systems of varying sizes to new and existing customers and will be discovering new technologies within the FinTech industry. In this role, you will deliver next-generation trading technology to our clients worldwide. The Professional Services team is responsible for the Nasdaq Market Technology portfolio of Software Products and Software Services. The team is focused on the client's business goals and objectives to drive the project to success. This requires strong partnerships and collaboration with the client and internal collaborators. What You Will Do: Lead cross-functional project teams across the globe, delivering critical solutions and services to world-leading Market Infrastructure Operators and New Markets...

About VoPay International Inc. Headquartered in Vancouver, BC, VoPay was established to help businesses navigate the complexities of payments and financial services. VoPay provides secure, data-driven API payment infrastructure and embedded solutions to software platforms and enterprises across North America. At the heart of VoPay's offering is a multi-tenancy architecture fused with a comprehensive payment engine, epitomizing the concept of Fintech-as-a-Service. The Opportunity We are seeking a skilled and strategic Content Manager to join our growing team. As a Content Strategist, you will be responsible for planning, developing, executing, and managing various forms of content to achieve specific business objectives, such as increased sales, higher engagement rates, better customer loyalty, and improved brand recognition. The ideal candidate will have a proven track record in developing effective content strategies that enhance brand voice, optimize customer...

Who is Plenti? Plenti is a fintech lender, providing faster, fairer loans by leveraging its smart technology. Plenti is a dynamic and innovative business that is growing strongly. By continuing to deliver better customer experiences, Plenti is taking market share from incumbent players in the personal lending, renewable energy, and automotive finance markets. We are a fast moving and ambitious business that seeks to recruit smart and capable people, who can take ownership of their role to help the business thrive. With over 200 people based in Australia, Plenti is small enough so everyone can make a difference in their role, but we have very big ambitions as a team, as we go about building Australia’s best lender. Plenti is a founder led business that launched in 2014 and is now listed on the ASX, with annual revenue of over $200 million and a loan portfolio of over $2 billion. Job Summary A Credit Risk Manager will be responsible for identifying, assessing, and managing...

Eightcap is a dynamic online trading provider focused on delivering great trading tools and pro trading insight to enable smarter trading. With a commitment to excellence and a passion for delivering trading technology directly to clients and via our network of strategic partners, we are looking for a Account/Relationship Manager to drive initiatives that support and grow our global network, working closely with internal stakeholders and regional/global teams. The Company is headquartered in Melbourne, Australia and has support offices in the UK, Cyprus, Bulgaria, Guatemala, and Bahamas. The Embedded Partnerships Manager will play a pivotal role in the growth and success of Eightcap’s network of Embedded partners. This position requires a strong background in business development, project management, and relationship-building, ideally within the trading and financial services industry. The ideal candidate will have a proven track record of establishing and nurturing long-term...

Vantage is a global, multi-regulated, multi-asset broker based in Sydney, offering clients access to trading CFDs on Forex, Commodities, Indices, Shares, and Cryptocurrencies. With over 10 years of market experience, Vantage has a strong presence with more than 1,000 employees across 30 global offices. Vantage provides a trusted trading ecosystem and a user-friendly platform for clients to capitalize on trading opportunities. Key responsibilities : Identifying new business opportunities and leads, both client and market expansion Onboarding new clients and ensuring a smooth customer experience Successfully closing deals Establishing a high degree of confidence with clients in relation to financial risk and exposure Consistently delivering sales KPIs Organise client meetings to maintain and build upon relationships Attend regular industry networking events Maintain strong working relationships with internal stakeholders such as sales team, operations team,...

About Revolut People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day. As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution. About The Role Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and...

About The Job As a technology-driven organization, we at Saxo are determined to become a preferred solutions provider and trading counterpart within our segment for banks, brokers, independent advisors, asset managers and funds. The opportunities we have are significant when looking across the Nordic portfolio of partners and to deliver on this growth strategy, we are looking to extend our team with an Institutional Relationship Manager. We are looking for a candidate with a track record of building relationships with decision makers at financial institutions in the Nordics. You will be proficient in mapping out the various verticals and reporting lines for each of our partners and aligning their future vision with Saxo’s scalable solutions and services. In addition, any experience in marketing to clients in a B2C business would be extremely relevant as you will need to put together Go To Market plans with our partners to inspire and activate their client base to trade...

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com ! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram...

The Pepperstone story started in 2010. We know what it's like to trade the world's markets. Our team describes us as a place for the curious and the driven, and we like to do things a little differently; as a transformative global fintech, we're digital, nimble, connected, and united in our vision to create a better way to trade. We thrive on progress - for our clients and for ourselves. Our organizational culture is ever-evolving, vibrant, diverse, global, and results-focused. You'll find our 350+ team currently across 9 locations and time zones. The Role Our technology team thrives on inclusivity and collaboration, believing that diverse perspectives lead to great solutions. We foster a culture that champions individual growth, professional development, and work-life harmony. We're invested in your success and dedicated to supporting you every step of the way. We encourage our team to bring challenge thinking and fresh ideas to the table and our Agile approach empowers us...

Join the Web3 revolution at Ramp Network! ?? A few words about us At Ramp Network, we provide a powerful fiat crypto toolkit that enables anyone - from established brands to blockchain pioneers - to easily onboard their next million users into Web3. Bridging the gap between today's financial system and the emerging crypto economy is our lifelong mission. Driven by our vision, sense of community, and passion for excellence, we relentlessly work to make this dream come true and bring Web3 to the mainstream. From day one, our founders have built a purpose-led organisation where a culture of high performance, receptive minds, and collaboration is at the core. If you're looking to accelerate your career, grow at pace, and have a meaningful impact, you'll find a home at Ramp Network. We have huge ambitions and want people to join us on our quest to become a world-leading Web3 organisation. ?? What you will be doing We're looking for a Full Stack Engineer to build great user...