BUX
Amsterdam, Netherlands
At BUX we pride ourselves on offering top-notch customer support to our growing customer base. Join our team as a Dutch-Speaking Customer Support Representative to be at the forefront of building strong relationships with our Dutch-speaking clients while also extending your support in English to users across Europe. Job Responsibilities: Cultivate positive relationships with our users, delivering the best possible experience for every interaction. Efficiently handle customer chats, emails, and phone calls with a high level of quality. Stay updated on BUX developments and various product offerings to provide accurate information to users. Help onboard new users to the BUX app, ensuring a smooth and seamless experience for them. Gather and report user feedback to improve our services and products in collaboration with other teams. Provide translations and create content to keep our clients well-informed. What You'll Need to Succeed: Fluency in Dutch and English is...