9 customer support specialist jobs in Limassol

Learn about your role We are looking for an experienced Customer Support Specialist, in Cyprus, to provide exceptional support and assistance to our clients throughout their journey with us. If you are a passionate, service-driven professional who thrives on engaging with people and you are eager to deliver top-tier customer experiences, we'd love to hear from you! What you’ll be doing Strive to create outstanding client experience through impactful communication Engage with clients’ inquiries through phone, email, and live chats Obtain and evaluate all relevant information to handle inquiries effectively Respond promptly and eloquently to customer inquiries, handling and resolving them flawlessly Record details of all inquiries, comments, and complaints in CRM system Coordinate with the sales & retention teams globally and other relevant departments Assist new clients with the account opening process and company’s KYC procedures Proactively...

Learn about your role We are looking for an experienced Customer Support Specialist, in Cyprus, to provide exceptional support and assistance to our clients throughout their journey with us. If you are a passionate, service-driven professional who thrives on engaging with people and you are eager to deliver top-tier customer experiences, we'd love to hear from you! What you’ll be doing Strive to create outstanding client experience through impactful communication Engage with clients’ inquiries through phone, email, and live chats Obtain and evaluate all relevant information to handle inquiries effectively Respond promptly and eloquently to customer inquiries, handling and resolving them flawlessly Record details of all inquiries, comments, and complaints in CRM system Coordinate with the sales & retention teams globally and other relevant departments Assist new clients with the account opening process and company’s KYC procedures Proactively...

IronFX is seeking a strategic and results-driven Product Enablement Specialist to support client-facing and other internal teams across the business. This role is essential in helping teams understand our full product range and use it confidently to deliver value to both clients and the business. This is an internal-facing role, fully dedicated to coordinating, managing, and delivering training-related initiatives within the company. You’ll work closely with Product, Marketing, and other teams to turn complex product features into easy-to-understand training and materials that help everyone perform their best. Key Responsibilities Develop and deliver tailored training for different internal teams, making sure everyone understands how to use the products and communicate their value; Design clear and easy-to-follow onboarding and learning materials for product enablement, including training guides, FAQs and other user-friendly resources; Conduct training sessions and...

IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris on behalf of IronFX, we are looking to hire a Client Services Coordinator to join our growing Business Operations Department. Location: Limassol Key Responsibilities Sales and Support Management: Manage Sales and Internal User Support requests efficiently. Provide exceptional customer support to clients and internal stakeholders. Allocate and track leads and clients in CRM, ensuring accurate sales activity tracking. Oversee sales tracking tools and generate key sales reports. Ensure timely and effective support for the Sales Department globally. Manage existing clients’ trading accounts and ensure smooth operations. Support account openings, including KYC verification in CRM, and ensure client needs are met. Ensure timely processing of client requests (withdrawals, deposits, funding, transfers). Collaborate with clients and internal teams...

Description eToro has created an intuitive Social Trading platform that gives traders and investors access to global stock markets, commodity trading, cryptocurrency trading, and more. We strive to make money management available and accessible to everyone (even to users with no prior experience or knowledge). We have over 33 million users worldwide, and our platform is available in over 140 countries around the world. With over 1500 employees worldwide, we have locations in the US, Cyprus, UK, Australia, Germany, and Israel, and we are constantly growing and expanding into new markets. We are constantly growing and are excited to share that we are looking for a Financial Crime Operations to join our team! The Financial Crime Operations Specialist is responsible for the ongoing analysis and monitoring of client transactions to identify and investigate suspicious activities that may indicate money laundering, fraud, or other financial crimes. This role is crucial to ensure that...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in a...

Company Description MAP FinTech is an award-winning global regulatory technology provider for the financial services industry. The company specializes in reporting solutions, such as EMIR, MiFIR, SFTR, ASIC, MAS, FATCA, DAC6 and CRS, and provides innovative solutions for Best Execution Monitoring, RTS 27/28 reporting, AML Transaction Monitoring and Screening, Trade Surveillance, and eKYC. MAP FinTech has successfully reported a billion transactions to date and has served over 200 B2B clients worldwide. Role Description This is a full-time hybrid role for a Client Services Support Specialist, based in Limassol, Nicosia, Larnaca, Famagusta or Paphos, with flexibility for some remote work. The successful candidate will be reporting to the Head of Analysis and Support Department and will be expected, amongst other of: Providing 1st level support on customer enquiries on company’s products and services via telephone, web calls or email. Liaising with other departments and...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in...

Who We Are. Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading experience available, servicing traders of all levels from beginners to institutional-level clients. Let's talk about the cool stuff you do at Axi! As a Client Services Specialist, you will play a pivotal role in delivering exceptional customer service and ensuring client satisfaction. You will serve as a key point of contact for our valued clients, providing them with expert guidance, resolving issues, and building strong relationships. Your EDGE Assignment/You Will Be the primary point of contact for clients, delivering personalized support and addressing their inquiries, concerns, and requests in...