7 customer support specialist jobs in Manila

Paysend is a UK-based FinTech company that has over 7 million customers and is on a mission to change the way that people and businesses globally manage their money. Our growth has been fast and exciting. We were the first FinTech company to introduce global card-to-card transfers, connecting 12 billion cards issued by the international payment systems Mastercard, Visa, China Union Pay and local cards schemes, and we have strategic partnerships with many of the world's top payment companies. Born in April 2017, we now serve customers in over 150 countries and have over 200 employees, having more than doubled in size since March 2020. In May 2021, we secured US$125 million in a Series B funding round which valued the company at US$700+ million. Since then we've expanded into Asia-Pacific with the opening of our Singapore headquarters, we've opened our Americas and LatAm headquarters in Miami, and recently launched our new European Technology Centre in Belgrade, Serbia....

The Pepperstone story started in 2010. Our team describe us as a place for the creative and the driven. We’re a team who do things a little differently: we’re a global fintech that was born digital, nimble, connected and united in our purpose to truly support every one of our customers’ quests for trading mastery. Our people are motivated to develop their career in finance in a vibrant and fast-paced environment. We thrive on progress – for our traders and for ourselves. We possess a unique organizational culture, combined with a vibrant and fast-paced working environment for driven people who want to grow their career in finance and do so with one of the world's fastest-growing FX brokers. The Role We are looking for an experienced Frontend developer to join our fast growing team. You will be working collaboratively with a dedicated team of business analysts, product managers and other engineers to assess and deliver solutions. Your days will...

ABOUT ONECONNECT OneConnect is a fast-growing financial technology company, focusing on providing cloud computing and other technology services to small- and medium-sized financial institutions. OneConnect has developed world-class technology innovations in areas, such as Smart Lending platform, Core banking, facial recognition, voiceprint, micro-expression recognition, and blockchain. To date, OneConnect has served over 400 banks and over 2000 non-bank financial institutions and completed round A financing with post-investment valuation of 7.5 billion dollars in early 2018. At OneConnect we've worked hard to create a culture that will challenge, excite, and support your professional development. With frequent team events, extensive mentoring and training, and collaboration opportunities you'll instantly become part of the well-respected sourced family. Providing a strong work/life balance is one of our core values and we are committed to creating an inclusive workplace with...

Feedzai is the world’s first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today’s most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world’s largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries. The Customer Success Team is responsible for building lifetime customers by enabling value realization through optimized adoption of Feedzai products and services. We collaborate with our clients through each phase of the customer journey to ensure we...

The Customer Service Officer will deliver transactional services that provide timely, accurate, efficient information and assistance to clients, ensuring high levels of customer service delivery and the provision of a quality customer experience. Key Accountabilities Handle emails and live chats on all customer enquiries in a proactive and positive manner. Create a positive relationship in all customer interactions, maintaining a professional and friendly manner and ensuring customer satisfaction as a priority. Resolve and record customer complaints and escalate any unresolved issues. Ensuring that tickets are replied to within the Service Level Agreement and all queries are correctly referred to the corresponding team. Actively participate in business improvement programs involving changes to processes and functions. Ensure compliance with privacy requirements and legislative obligations ensuring confidentiality, privacy and integrity of information is not compromised....

ABOUT ONECONNECT OneConnect is a fast-growing financial technology company, focusing on providing cloud computing and other technology services to small- and medium-sized financial institutions. OneConnect has developed world-class technology innovations in areas, such as Smart Lending platform, Core banking, facial recognition, voiceprint, micro-expression recognition, and blockchain. To date, OneConnect has served over 400 banks and over 2000 non-bank financial institutions and completed round A financing with post-investment valuation of 7.5 billion dollars in early 2018. At OneConnect we've worked hard to create a culture that will challenge, excite, and support your professional development. With frequent team events, extensive mentoring and training, and collaboration opportunities you'll instantly become part of the well-respected sourced family. Providing a strong work/life balance is one of our core values and we are committed to creating an inclusive workplace with...

As Australia's fastest-growing Fintech (and one of the fastest-growing globally), Lendi has been steadily disrupting the mortgage industry by pioneering our best-in-class technology platform and suite of tools; competitively-priced lending products and seamless customer experience. We’re currently in our next exciting phase of growth: Lendi , ‘The Home of Home Loans’, has arrived. Want to be part of the online home loan revolution? Well, now’s your chance! Our goal has always been simple: to make the home loan application process pain-free for consumers, while enabling our Lending Specialists to significantly outperform their peers with unrivalled support structures and awesome technology.   Reports & Operations Analyst - Associates The Reports & Operations Analyst works in preparing and examining reporting related to work completed by Lendi Group Associates and its support services. This includes but is not limited to...