CMC Markets
Frankfurt, Germany
Since launching in 1989, CMC Markets (CMC) has become one of the world's leading online financial trading businesses. CMC is listed on the London Stock Exchanges and serves retail and institutional clients through regulated offices and branches in 13 countries. CMC offers an award winning online and mobile trading platform, enabling clients to trade up to 10,000 financial instruments across shares, indices, foreign currencies, commodities and treasuries through contracts for difference. In Australia, the Group also offers stockbroking services. ROLE AND RESPONSIBILITIES Support of information processing and its generation in the internal systems (CRM) Providing proactive and direct customer service management by phone, chat and email with the highest quality and highest standard for our customers Acceptance, processing and de-escalation of complaints Safe written and verbal communication skills in German and English Knowledge of the financial markets and products,...