3 fintech jobs in Cardiff

Job Title: Head of Customer Success Location: Cardiff/London/Hybrid What are we looking for? We are looking for a Head of Customer Success to lead this strong and commercial team of Customer Success Managers, bring our vision to life and support our ambition to grow globally. You will be responsible for managing how the team retain and expand customers proactively across all of Sonovate’s product offerings. Whilst our technology is undergoing a market-shattering evolution, you will be responsible for managing the work requirements needed to make our customer’s a success, as well as mitigating risk, balancing service and operational delivery, and ultimately driving a return for Sonovate. A core strategic and tactical focus for Sonovate is the growth and retention of our existing customers. This is where a considerable portion, c.85%, of the revenue generation for Sonovate sits. Customer Success is not just a function but a philosophy that we are striving to live by as an...

Company Overview Coincover is on a mission to make digital currency accessible to everyone by making it safe. To do this, we are building the next generation of cryptocurrency and blockchain enabled services for the fast-growing trillion-dollar, digital asset market. By combining technology, data, operational security, and insurance, we are the first and only service to guarantee the safety of digital assets which means they will never be lost or stolen. Founded in 2018, we are a UK founded and HQ’d venture capital backed Fintech start-up operating on the global stage – and you will be in early, working with us to change the way people accumulate, hold, and manage their cryptocurrency. Put simply, we are the market leader in protecting digital asset holders and users. Position Overview Lead the UK finance function with responsibility for key finance and strategy initiatives Influence the leadership team on business performance, resource...

Job Title: Customer Success Manager Location: Cardiff/London/Remote What we are looking for: We are looking for a Customer Success Manager to be part of our Customer Success team sitting within the wider Operations function. You will be a key member of our talented, ambitious and commercial team; responsible for retaining and expanding customers proactively across all of Sonovate’s product offerings. Whilst our technology is undergoing a market-shattering evolution, you will be delivering various tactical management and work requirements that are needed to make our customer’s a success, as well as mitigating risk, balancing service and operational delivery, and ultimately driving a return for Sonovate. In this dynamic role, you will be supporting Sonovate’s ambition to grow globally. Key Responsibilities: Be the primary point of contact between Sonovate and a portfolio of customers of high value and varying complexity by working with all other relevant team members...