33 fintech jobs in Kuala Lumpur

About the job Boost’s mission to “Build a regional powerhouse that relentlessly simplifies access to financial services for consumers and businesses” is the guiding light behind what we do. We believe financial empowerment should be accessible to everyone. Boost is the fintech arm of Axiata that unifies financial services spanning payments, micro-financing, micro-insurance, cross-border content services and merchant solutions. We combine best-in-class software, in-house data and AI to meet the growing and diverse needs of our customers and merchants across the region, with the aim of becoming a full-spectrum fintech player in Southeast Asia. Our businesses are streamlined into five core brands: Boost Life - The Boost eWallet & Lifestyle business that focuses on consumer lifestyle offerings such as online and offline retail payments, bill settlement, insurance and transportation & transit use cases with new features constantly introduced. Boost Biz - The merchant...

It’s 2023, technology has undergone an accelerated phase as we lived through unprecedented times. The ‘tech-tonic’ shift has reshaped our day-to-day aspects and we, at Boost, aspire to shake things up further in the financial services scene. In the last 5 years, some of our highlights include: made paying for your roti canai directly from your phone screen, made obtaining your loans completely digital in just 3 minutes, made insurance bite-sized and customizeable (think – insurance for phone screens?!) The Boost-RHB consortium is building towards a Digital Bank, where we strive to make innovative financial services such as these convenient, transparent, and most importantly accessible to anyone and everyone. We want to enable better living for our customers through our inclusive financial services that can universally serve and be embedded in their daily lives. Your Role: As a Product Owner (Associate/ Senior Associate Level), you will play a crucial part in developing...

Role & Responsibilities · Achieve growth and hit sales targets by successfully managing the sales team · Maintain ongoing client relationships and develop IB/affiliate base for the company's financial products, to meet sales target · Design and implement a strategic business plan that expands the company's customer base and ensures the company’s strong presence in the APAC region. · Making calls to new or potential clients to expand the client base and ensure prompt follow-up with clients · Perform non-advisory account management tasks such as placing trades, orders inquiries, margin calls, and management of market risks · Goal setting, coaching and performance monitoring of the sales team. · Present sales, revenue and expenses reports and realistic forecasts to the management team · Build a motivating and rewarding psychological work environment by providing various forms of rewards and recognition to team members to ensure continuous growth of...

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing Head of Sales to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. We are looking for a passionate individual that can spearhead the growth of the company and lead our merchant acquisition efforts across Malaysia. Responsibilities: Develop, oversee and manage the sales process and team of sales executives. You’ll be the key driver in developing a scalable sales process as we grow the company. You’ll help to define the overall sales strategy and budget and to manage and lead a team of Sales Executives, with the aim of achieving monthly, quarterly and annual sales targets. Lead a cross functional team across Sales, Business Development and Customer Success. A successful...

Responsibilities Provide efficient and excellent customer service support via live chat or email Be familiar with Company's platform and be up-to-date on general market conditions Diligently and effectively manage and follow up the enquiries/complaints of the current/prospective clients Understand customers ’needs and convert it constructive feedback to management Continuously seek improvement to enhance team’s performance and work efficiency Requirements Diploma and above in any discipline Proficient in English & Mandarin in communication and writing in order to liaise with Mandarin-speaking clients Great passion to develop knowledge and career in tech industry Team player, who is committed and self-driven, with the ability to respond positively to a client's request for assistance Able to perform 5 days' shift work (onsite) including weekends & Public Holidays (8am-5pm；4pm-1am ; 12am - 9am) Benefits Shift allowance Transport allowance Bonus and...

About OKX OKX is a world-leading digital asset trading platform, providing advanced financial services to traders globally by using blockchain technology. OKX provides hundreds of token & futures trading pairs to help traders to optimize their strategy. We are also one of the top digital asset trading platforms by trading volume, serving millions of users in over 100 countries. OKX derivatives remains a top-notch venue globally and has a daily volume of approximately $10 billion and is widely recognized as the golden standard in the industry. We believe the blockchain technology will eliminate barriers to transactions, increase the efficiency of transactions across society, and eventually have a significant impact on the global economy. We strive to make innovative achievements that change the world and never stop to improve on our customer experience. What You’ll Be Doing: A serious and responsible person who is able to deliver meticulous work, responsible for...

About OKX At OKX, we believe our future is reshaped with technology. Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX vision is a world of financial access backed by blockchain and the power of decentralized finance. We invest in our people as much as we invest in technology. We are united by...

Title: P2P Dispute Specialist Working Hour: Rotational Shift (5days work) What You’ll Be Doing: Attend to all disputes/inquiries/issues from global customers through multiple supported channels, e.g.: email, LiveChat, etc. Handle customer disputes and conduct comprehensive investigations using various tools. Accountable for each research/investigation outcome is documented and store in the designated location. Investigate each chargeback/fraud claim by customer, and provide analysis of loss trends. Detect fraud by analyzing customers’ trading and behavioural patterns and diligently report any suspicious account to prevent any loss. Liaise with both internal & external stakeholders, e.g.: product team, marketing team, etc. to handle complaints and feedback related to our products and services, e.g.: website, platforms, etc. Maintain up-to-date knowledge about the company's latest products & services as well as the industry’s trends to better support customers....

Want to be part of the fastest growing start-up that is at the intersection of Retail, Fintech and Data? Qashier is looking for an amazing Senior Mobile Developer to support our growth! We are a dynamic and fast growing team that is excited about commerce, retail and payments, and the opportunity to transform these industries with data and technology. Responsibilities Develop and maintain mobile apps Coordinate with other frontline departments to constantly receive and digest feedback to improve the products Enhance code quality of our software, improve performance and responsiveness of our product, and work on bug fixing Discovering, evaluating and continuously implementing new technologies to maximize development efficiency Requirements Qualifications in Computer Science/Engineering, similar technical field of study or relevant practical experience 3+ years of hands-on experience in developing iOS applications. Proficient in Swift Experience with Android...

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

Want to be part of the fastest growing startup that is at the intersection of Retail, Fintech and Data? We are looking for a passionate individual to lead our Marketing team and to oversee our marketing function in Malaysia. If you have strong experience in the area of point of sale/payment systems, digital marketing, campaign management, and inbound lead generation, this role might be for you. Job Responsibilities: Qashier is seeking a Country Marketing Manager to support our regional hypergrowth expansion in Malaysia. The ideal candidate is someone who yearns to break away from the bureaucracy of traditional businesses and ready to bring across his/her expertise of the marketing works into a vibrant, data-driven and ambitious venture-backed start-up. Incumbent would be a self-proclaimed jack-of-all-trade marketing strategist with a Market-think mindset and experience with building a local brand presence from ground zero. CMM is a key country leadership team member with...

FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Client Relationship Specialist in our Malaysia office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Business Development   Responsibilities: Develop the country, territory or region you have been assigned to including but not limited to converting leads into clients and acquiring and establishing business relationships with new and existing partners. Actively hunt for trading professionals in all social and professional platforms/forums/blogs/communities with the aim of engaging them as clients/partners. Find the most effective/efficient local marketing channels to promote (in the most practical form) the company and its products. Assist in the...

FP Markets is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit an Asia Regional Marketing Manager in our Malaysian Office. This is an exciting opportunity to join a global company with a professional, friendly and results-driven culture. Reporting to: Head of Marketing Responsibilities: Identifying specific regional marketing goals and objectives Assisting the Global Head of Marketing to develop creative strategies Recommending strategies to implement in regional marketing plans Analysing local competition and strengthening the company’s brand position in assigned regional areas Liaising with the marketing department to suggest product alternatives Developing a clear understanding of the financial goals in a region and the key success indicators Evaluating productivity and marketing...

Your role at Exness: You will be responsible for leading and managing a team of junior sales account managers for the purpose of building, maintaining, and growing a portfolio of retail clients and partners by increasing their number, lifetime, and value to the company. You can begin working remotely from your home city or any other location and relocate to work in the Southeast Asia support office after the first 2 or 3 months. You will: Lead and manage a team of account managers under supervision of the manager. Build and manage a portfolio of high-value (HV) clients and partners by acquiring new and growing existing ones. Act as the primary point of contact between HV clients or partners and Exness. Handle HV client and partner relationships and coordinate issue resolution. Develop a deep understanding of the industry, the respective market, and competitive analysis. Understand the partner business activities and HV client needs. Ensure compliance with and...

Roles & Responsibilities: Collaborate with stakeholders and cross-functional teams including Project Managers, Software Developers, Quality Assurance Engineers and Business Analysts to determine requirement objectives, define business challenges and solutions, and align on project requirements. Identify risks and challenges within user requirements, and validate requirement results through thorough testing. Coordinate development with developers to ensure smooth project execution, track project and change request progress, and conduct workshops and training sessions to ensure operational efficiency after implementation. Perform analysis and research to understand the Payment industry market needs. Manage and document user requirements: i) Perform detailed analysis of requirements and propose solutions for business needs. ii) Evaluate change requests and propose counter solutions when necessary. iii) Create comprehensive requirement documents and break down...

Roles & Responsibilities Take ownership of planning, overseeing projects, ensuring seamless execution from initiation to completion, and effective management of the overall project schedule, tasks within allocated time and budget, and scope and change requests for agreed-upon deliverables. Collaborate with business and system analysts, software developers, and quality assurance engineers, providing them with necessary information and resources to drive project success effectively. Liaise with stakeholders to ensure well-understood project requirements, keep them informed of progress, and effectively communicate challenges or changes. Participate in project Requests for Proposal (RFPs) to contribute valuable insights and expertise. Utilise a flexible approach to project management, working with Agile, hybrid methods, and traditional project management processes. Qualifications Possess a Bachelor’s Degree in Computer Science, Information Technology, or equivalent....

ABOUT US Matrixport is Asia’ fastest growing one-stop digital asset financial services platform with over $10 billion in assets under custody & management. We are over 300 strong and serve both institutional and retail customers across Asia and Europe. Our mission is to make crypto easy for everyone through our comprehensive suite of innovative and easy-to-use crypto investment products and services. Our offerings include Cactus Custody™, spot OTC, fixed income, structured products, lending as well as asset management. Our team is rapidly growing. “Get More From Your Crypto”. WHY JOIN US At Matrixport, we tackle complex problems as a team. We encourage openness and promote transparency, respect, and inclusivity. Every team member is valued and has a voice that can be heard. We are always in the search for intellectually curious and entrepreneurial individuals who are keen on making an impact in the crypto ecosystem, and in building a better product for the next one...

Boost’s mission to “Build a regional powerhouse that relentlessly simplifies access to financial services for consumers and businesses” is the guiding light behind what we do. We believe financial empowerment should be accessible to everyone. Boost is the fintech arm of Axiata that unifies financial services spanning payments, micro-financing, micro-insurance, cross-border content services and merchant solutions. We combine best-in-class software, in-house data and AI to meet the growing and diverse needs of our customers and merchants across the region, with the aim of becoming a full-spectrum fintech player in Southeast Asia. Our businesses are streamlined into five core brands: Boost Life - The Boost eWallet & Lifestyle business that focuses on consumer lifestyle offerings such as online and offline retail payments, bill settlement, insurance and transportation & transit use cases with new features constantly introduced. Boost Biz - The merchant business that...

Accepting applicants from KL, Malaysia. About the Role The primary responsibility of the Thai Bilingual Customer Service Officer is to deliver efficient transactional services to clients. This entails providing timely and accurate information while ensuring a high standard of customer service and a positive customer experience. The officer will handle customer inquiries and support requests through various communication channels, such as emails, live chats, and phone calls, using both Thai and English languages. The aim is to deliver quality assistance and ensure client satisfaction throughout the interaction process. Key Accountabilities Handle emails, live chats, and inbound and outbound calls in both Thai and English Proactively and positively address all customer inquiries Cultivate positive relationships with customers, prioritizing their satisfaction Resolve and document customer complaints while escalating unresolved issues Ensure timely responses to tickets...

Accepting applicants from KL, Malaysia. About the Role The primary responsibility of the Vietnamese Bilingual Customer Service Officer is to deliver efficient transactional services to clients. This entails providing timely and accurate information while ensuring a high standard of customer service and a positive customer experience. The officer will handle customer inquiries and support requests through various communication channels, such as emails, live chats, and phone calls, using both Vietnamese and English languages. The aim is to deliver quality assistance and ensure client satisfaction throughout the interaction process. Key Accountabilities Handle emails, live chats, and inbound and outbound calls in both Vietnamese and English Proactively and positively address all customer inquiries Cultivate positive relationships with customers, prioritizing their satisfaction Resolve and document customer complaints while escalating unresolved issues Ensure timely...