eToro
Tel Aviv, Israel
The NOC engineer is responsible for monitoring and operating the company production systems and application issues. The NOC Engineer will be coordinating operations and engineering teams in order to identify malfunctions impact on customers, send out status updates, research and solve production malfunctions. The NOC engineer will work with 3rd party suppliers and identify the root cause to implement a fix. What you’ll be doing Monitor IT infrastructure, applications and performance of production servers. Determine the root cause analysis of production issues. Understanding processes, event management and prioritization Production incident management. Procedures and reports management. Communication and escalation of complex issues to development and system teams. Perform fault detection, isolation, resolution, and root cause analysis. Define, create and implement monitoring solutions. Requirements: A minimum of +1 year experience in a technical support or NOC or a...