Neilson Financial Services
Sydney, Australia
Neilson Financial Services is a rapidly growing FinTech company that provides innovative, simple and great-value direct life insurance products. Since our launch in the UK in 2012, we have grown to become an award-winning international leader in the global life insurance market with offices in the USA, Canada, Ireland, the UK, and Australia. What’s in it for you An opportunity to make a difference at an early stage, high growth business with the backing of a successful, international market leader. A supportive environment with access to experienced professionals in Australia and a global team of experts. Competitive remuneration with the opportunity to grow with the business. Great leave policies to help support work life balance. Job Description Take ownership of support tickets using the Zendesk ticketing system, ensuring timely resolution and clear communication with end users. Troubleshoot application-related issues, from client UI to backend...