IronFX
Limassol, Cyprus
IronFX is a leading global online broker specializing in Forex, CFDs, Commodities and Spot Metals since 2010. Noteris Services Limited on behalf of IronFX, is looking to hire an IT Support Software Development Officer. Job Description: Research and identify solutions to software issues Diagnose and troubleshoot different bugs raised by the internal company’s staff Talk with personnel through a series of actions, either via phone, email, or chat, until the issue has been solved Properly escalate unresolved issues to appropriate internal teams Provide prompt and accurate feedback to our internal customers Refer to internal database or external resources to provide accurate tech solutions Prioritize and manage several open issues at one time Follow up with internal clients to ensure on going tickets are up to date Document technical knowledge in the form of notes and manuals Job Requirements: University Degree in Computer Science or relevant field Any...