Qashier
Manila, Philippines
About The Job Quality Assurance Associate Want to be part of the fastest-growing startup at the intersection of Retail, Fintech, and Data? Qashier is looking for a Quality Assurance Associate to support our growth! We are a dynamic and fast-growing team excited about commerce, retail, and payments and the opportunity to transform these industries with data and technology. We are looking for a detail-oriented Quality Assurance Associate to support both our Customer Service (CS) and Risk & Compliance teams. In this role, you'll be responsible for maintaining high service quality by reviewing, analyzing, and improving customer interactions and compliance processes. The role will primarily focus on QA (70%) and will also assist in training (30%) through creating and updating training materials. Key Responsibilities: Quality Assurance (70%) Evaluate customer service interactions to ensure compliance with quality standards and policies. Identify areas for improvement...